Cookson First Aid Reviews 298

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching methods, describing them as knowledgeable, engaging, and approachable. People found the user experience to be highly informative and practical, with many appreciating the hands-on practice and clear instructions provided. Reviewers frequently highlight the quality of the service, noting that the training sessions were well-structured, easy to understand, and left them feeling more confident. Many also expressed gratitude for the free training courses offered, emphasizing their value and positive impact.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the trainers for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found sessions to be very... See more

Service

Customers had positive experiences with service, praising the free, informative, and engaging training... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BASIC LIFE SKILLS Big thanks to Richie Watts not only delivering the course in a very professional and easy to understand way but also making the course fun and relaxed for the volunteers. Tha... See more

Company replied

Rated 5 out of 5 stars

Students recently took part in a Restart a Heart session including other life saving skills. Richie Watts made the session really engaging from start to finish. He explained everything clearly and stu... See more

Company replied

Rated 5 out of 5 stars

Thank you, Richie. Our Cadet unit at Burnley Pennine were impressed with the Mental Health First Aid training. Your friendly, approachable manner, helped them relax and you engaged them all. It was a... See more

Company replied

Rated 5 out of 5 stars

I have been on lots of First Aid training throughout my career, but I have never really enjoyed them or retained what I had supposedly had learnt. However, the training delivered by Matt was excellen... See more

Company replied


Company details

  1. Emergency Training

Written by the company

Cookson First Aid is on a mission to save lives. We offer FREE first aid training to communities, and accredited training for businesses and schools. We offer a range of accredited training courses, such as Emergency First at Work. In using Cookson First Aid as your first aid training supplier, you will help to build a sustainable free first aid training offer across the UK. All of the income generated from our accredited and corporate training is directly invested into our free first aid programme. Call us on 0330 043 5334 or email hello@cooksonfirstaid.org to discuss your training needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

298 reviews

5-star
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Rated 5 out of 5 stars

Excellent training

Excellent training, very informative, learnt a lot!

17 June 2025
Unprompted review
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Reply from Cookson First Aid

Hi Amy,

Thanks so much for taking the time to leave this review. We look forward to working with you again soon.

Rated 5 out of 5 stars

Matt delivered a basic life support…

Matt delivered a basic life support demonstration for the Woodlands medical Practice Patient Participation Group, very professional, explained everything clearly and easy to understand also interesting, the group departed feeling positive about using the skills if required, would definitely recommend Cookson First aid Training

12 June 2025
Unprompted review
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Reply from Cookson First Aid

Hi Maureen,
Thank you for leaving us this such positive review. Its great to hear that the group left feeling much more confident about using the skills taught.

Rated 5 out of 5 stars

Fabulous first aid awareness training…

Fabulous first aid awareness training by Richie. Presented and delivered brilliantly definitely recommend!

12 June 2025
Unprompted review
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Reply from Cookson First Aid

Hi Ruby,

Thank you for leaving us this lovely review. Please dont hesitate to get in touch if you require any further training.

Thanks

Rated 5 out of 5 stars

BASIC LIFE SKILLS

BASIC LIFE SKILLS

Big thanks to Richie Watts not only delivering the course in a very professional and easy to understand way but also making the course fun and relaxed for the volunteers. Thanks Richie.
Also a big thanks to Bal for his patience to provide rescheduled dates for the course.
Would recommend Cookson First Aid every time.
Ron Buttery
Lead Coordinator, Marple Lunch Club, Royal Voluntary Service

10 June 2025
Unprompted review
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Reply from Cookson First Aid

Hi Ron,

Thanks so much for leaving us this lovely review.
Please do let us know should you require any further training.

Rated 5 out of 5 stars

Matt Donnelly was Superb!

I have been on lots of First Aid training throughout my career, but I have never really enjoyed them or retained what I had supposedly had learnt. However, the training delivered by Matt was excellent! He engaged with the team, used training props such as manikins to practice CPR, in addition to miniature AEDs. His sense of humour made it highly amusing, as well as educational. I would highly recommend Cookson First Aid, and of course Matt. 10/10!

4 June 2025
Unprompted review
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Reply from Cookson First Aid

Hi Deborah,

What a lovely review to read!

Its great to hear you found our training excellent and enjoyed the practical side.

Please dont hesitate to get in touch should you require any further training.

Rated 5 out of 5 stars

A very well structured and informative…

A very well structured and informative session delivered to Kings Trust young people.

11 June 2025
Unprompted review
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Reply from Cookson First Aid

Hi Adam,

Thanks for taking the time to leave us this review.

We look forward to working with you again shortly.

Rated 5 out of 5 stars

Stop the Bleed Training

Once again Richie Watts provided excellent "Stop The Bleed" training for 17 of us at St Marks Bredbury.
The training included both theory and practical sessions using relevant teaching aids. It has given is confidence to be able to deal with first line unexpected trauma that involves bleeding. Many thanks once again.

9 June 2025
Unprompted review
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Reply from Cookson First Aid

Hi Christine,

Thanks so much for taking the time to leave us a review regarding the Stop The Bleed training we recently delivered. Please don't hesitate to get in touch should you require any further training.

Rated 5 out of 5 stars

Professional and Engaging

Richie delivered training to our college students last week. He was so engaging and professional. The students really enjoyed the session and asked lots of questions. Huge thank you to Richie and Cookson for delivering such an important and enjoyable workshop!

5 June 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Danielle,
Thanks so much for taking the time to leave us this lovely review. we are so pleased the students found the session enjoyable. Please don't hesitate to reach out to us should you require any further training.

Rated 5 out of 5 stars

Fantastic session

Jess and Matt did a fantastic session for our key stage 2 pupils. All the children were fully engaged and found the session so useful and practical. We would fully recommend every primary school to take part in the training. Thank you.

5 June 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Alex,

Thanks so much for firstly using Cookson First Aid and secondly for leaving us this glowing review. We are really pleased to hear Jess and Matt did a fantastic session for your students.

We look forward to working with you in the future.

Rated 5 out of 5 stars

Matt was an excellent instructor

Matt was an excellent instructor, very knowledgeable and informative, delivering with humour and candour throughout. I thoroughly enjoyed the session and learnt a great deal. It was good to update my previous understanding and guidance.

21 May 2025
Unprompted review
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Reply from Cookson First Aid

Hi June,

Thanks so much for leaving us this positive review, we will also share this with Matt who will be delighted to hear you thoroughly enjoyed the session.

Thanks again.

Rated 5 out of 5 stars

Richie did a fantastic job with our training!

Richie did a fantastic job at running this 2 hour first aid awareness training course for the youth at our Church! They all really enjoyed it and have come away knowing much more than they did before!

Richie had an excellent way of engaging us all and we cannot believe the service was free of charge for us! Would definitely recommend and are looking forward to doing another type of first aid training with this company again next month!

28 May 2025
Unprompted review
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Reply from Cookson First Aid

Hi Mo,

Great to hear the youths at your church really enjoyed the session. Please dot hesitate to get in touch should you require any further training.

Rated 5 out of 5 stars

Life saviors session

Richie who led the session was really clear in his explanation and useful interactive handouts. Done with youth today giving them skills that in an emergency could help save lives. With a very friendly non pressured atmosphere.

28 May 2025
Unprompted review
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Reply from Cookson First Aid

Thanks so much for leaving us this wonderful review, we really do appreciate it. Please dont hesitate to get in touch should you require any further training

Rated 5 out of 5 stars

Great, very useful course

Great, interactive session today 'Stop the Bleed' delivered by Richie, he was very professional and encouraged the group to take part in lots of practical activities. Thank you Richie for supporting the family hub.

27 May 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Hayley,

Thanks so much for leaving us this glowing review. If you require any further training then please do get in touch.

Rated 5 out of 5 stars

Really engaging

Really engaging, perfectly pitched at parents

23 May 2025
Unprompted review
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Reply from Cookson First Aid

Hi Nia,

Thanks for attending one of our free courses. We hope to see you again soon

Rated 5 out of 5 stars

Great, free training

Plain English, hands on training. Thank you!

23 May 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Samantha,
Thanks for taking the time to leave us feedback. We hope to see you at one of our courses shortly.

Rated 5 out of 5 stars

CPR/Difibrillator/first aid

Excellent training session on CPR/Defibrillator/first aid given by Matt from Cookson First Aid. Matt was very informative and had a friendly manner, all our participants found it very interesting and informative with lots of interaction. Matt answered all our questions and I would highly recommend him. We will be looking into further coarses.

20 May 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Yvonne,

Thank you so much for taking the time to leave us this glowing review.

Please dont hesitate to contact us should you require any further training.

Rated 5 out of 5 stars

This is a must for everyone

This is a must for everyone. Excellent training. All questions answered. Would highly recommend

20 May 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Julie,

Thank you so much for leaving us this review. We agree that first aid is a must for all.

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