Cookson First Aid Reviews 298

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching methods, describing them as knowledgeable, engaging, and approachable. People found the user experience to be highly informative and practical, with many appreciating the hands-on practice and clear instructions provided. Reviewers frequently highlight the quality of the service, noting that the training sessions were well-structured, easy to understand, and left them feeling more confident. Many also expressed gratitude for the free training courses offered, emphasizing their value and positive impact.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the trainers for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found sessions to be very... See more

Service

Customers had positive experiences with service, praising the free, informative, and engaging training... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BASIC LIFE SKILLS Big thanks to Richie Watts not only delivering the course in a very professional and easy to understand way but also making the course fun and relaxed for the volunteers. Tha... See more

Company replied

Rated 5 out of 5 stars

Students recently took part in a Restart a Heart session including other life saving skills. Richie Watts made the session really engaging from start to finish. He explained everything clearly and stu... See more

Company replied

Rated 5 out of 5 stars

Thank you, Richie. Our Cadet unit at Burnley Pennine were impressed with the Mental Health First Aid training. Your friendly, approachable manner, helped them relax and you engaged them all. It was a... See more

Company replied

Rated 5 out of 5 stars

I have been on lots of First Aid training throughout my career, but I have never really enjoyed them or retained what I had supposedly had learnt. However, the training delivered by Matt was excellen... See more

Company replied


Company details

  1. Emergency Training

Written by the company

Cookson First Aid is on a mission to save lives. We offer FREE first aid training to communities, and accredited training for businesses and schools. We offer a range of accredited training courses, such as Emergency First at Work. In using Cookson First Aid as your first aid training supplier, you will help to build a sustainable free first aid training offer across the UK. All of the income generated from our accredited and corporate training is directly invested into our free first aid programme. Call us on 0330 043 5334 or email hello@cooksonfirstaid.org to discuss your training needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

298 reviews

5-star
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Rated 5 out of 5 stars

Great course

Great course. Covered the basics and learnt a lot!

24 September 2025
Unprompted review
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Reply from Cookson First Aid

Hi Ammara,

Thank so much for leaving us a review. Its great to hear you learnt a lot.
Please dont hesitate to reach out if you have any further questions.

Rated 5 out of 5 stars

Really Good

Thorough explanations of each section of the session, conveyed the seriousness of the subject matter whilst keeping the session.

24 September 2025
Unprompted review
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Reply from Cookson First Aid

Hi Ben,
Thank you so much for leaving us a review. We are so pleased to hear that you enjoyed it. Hope to see you on another session soon.

Rated 5 out of 5 stars

It was very informative and even though…

It was very informative and even though it was interrupted unfortunately due to one of the attendees had a seizure I was able to see the First aider in action and how to respond to the situation calm and collected

24 September 2025
Unprompted review
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Reply from Cookson First Aid

Hi Ezra,
Thanks so much for taking the time to leave us a review.
Hopefully the attendee is fighting fit again in no time!

Rated 5 out of 5 stars

Really helpful for new parents

Really useful guide to choking, CPR etc. Feel much more confident as a new parent as a result.

24 September 2025
Unprompted review
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Reply from Cookson First Aid

Hi Georgina,

Thanks so much for attending our course, its great to hear you are more confident.

We look forward to seeing you at another session soon.

Rated 5 out of 5 stars

Very clear and easy to understand

Very clear and easy to understand. Highly recommended

24 September 2025
Unprompted review
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Reply from Cookson First Aid

Hi Dan,
Thank you so much for taking the time to leave us a review. We hope to see you at another session soon.

Rated 5 out of 5 stars

Great training

Really informative training, in a relaxed informal way that made it so easy to understand. Thank you to Matt, Emily and Jess from Cookson first aid.

17 September 2025
Unprompted review
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Reply from Cookson First Aid

HI Greg,

Thank you so much for leaving us this review. We can't wait to work with you again in the future.

Rated 5 out of 5 stars

Relaxed session, hands on

Relaxed session, free in the community (attended Leeds) helping share knowledge , gave confidence and save lives. Trainers great. Thank you

22 September 2025
Unprompted review
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Reply from Cookson First Aid

Hi Danielle,
Thank you so much for leaving us a review. We can't wait to see you at another of our free courses again soon.

Rated 5 out of 5 stars

Helpful and accessible!

Really helpful guide on what to do if a baby or child is non responsive or choking. Left feeling much more confident.

22 September 2025
Unprompted review
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Reply from Cookson First Aid

Hi Sophie,

Thanks for taking the time to leave us a review. We love the fact that you left the session feeling much more confident.
Hope to see you again soon.

Rated 5 out of 5 stars

I attended the session at Pudsey…

I attended the session at Pudsey community centre and found the experience super informative. As a very new parent I feel far more equipped to deal with an emergency which is wonderful. The instructor was lovely, encouraging and great with any questions - can’t recommend highly enough

22 September 2025
Unprompted review
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Reply from Cookson First Aid

Hi Gemma,

Thank you so much for leaving us this truly wonderful review, We will be sure to feed this back to Jess who will love that you feel more equipped should the need arise.
We hope to see you on another course soon.

Rated 5 out of 5 stars

Fantastic delivery, Informative, Upbeat & Engaging

Jess delivered an amazing mini first aid course aimed at young children and parents - focusing on DR ABC, CPR and how to use a Defib. She kept the content informative, upbeat and engaging for all, my kids loved learning all about it and getting 'hands on' to practice what they learnt.

From having a longstanding background of completing annual Aviation medical training, Paediatric First Aid and Emergency First Aid at work, I can highly recommend Jess at Cookson First Aid.

12 September 2025
Unprompted review
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Reply from Cookson First Aid

Thank you so much for leaving us this wonderful review. We cant wait to share this feedback with Jess who I'm sure will be delighted to hear so much positivity about one of her training sessions. We hope to see you again on one of our courses.

Rated 5 out of 5 stars

Thank you Richie and Cookson First Aid!

Thank you to Cookson First Aid for a fantastic two days of Level 3 Mental Health First Aid training. Richie was a brilliant teacher and made the content really fun and enjoyable.

18 September 2025
Unprompted review
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Reply from Cookson First Aid

Hi Nicole,

It's great to hear that Richie made the content fun and enjoyable. We will of course feed this back to him.

Rated 5 out of 5 stars

Richie was an incredible trainer

Richie was an incredible trainer. We can’t thank him enough. Thank you so much on behalf of all of our learners on the day.

18 September 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Ciara,
Thanks for leaving us this lovely review.
We can't wait to work with you again soon.

Rated 5 out of 5 stars

Baby and child first aid session

I attended the baby and child first aid session taught by Richie. Richie was friendly and made the session informative, easy to follow and practical. He was knowledgeable and answered any questions we had. Highly recommended!

16 September 2025
Unprompted review
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Reply from Cookson First Aid

Hi Abigail,
thanks so much for taking the time to leave us this glowing review. i'm sure Richie will be delighted to hear the session was informative and easy to follow.

Rated 5 out of 5 stars

First aid

I attended a first aid training session today with the Oliver Cookson Foundation. Richie led the session incredibly well. He was friendly and very clear. I really appreciated his guidance in applying the techniques on the manikins. I really enjoyed the session and most importantly thankful to Richie as I left feeling more confident in my ability to save a life. Thank you

16 September 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thank you so much for leaving us such a lovely review. It's great to hear you're more confident in how to save a life should the need ever arise.
Please don't hesitate to reach out should you require any further training.

Rated 5 out of 5 stars

First Aid Training

Matt Donnelly delivered our First Aid Training in an excellent manner from start to finish. Extremely knowledgeable, engaging and made the session easy to follow. There was a great balance of learning and hands-on practise, which helped relate it to potential real-life situations. We would recommend Cookson First Aid to anyone who is looking for a supportive and enjoyable way to complete a course of this sort.

19 August 2025
Unprompted review
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Reply from Cookson First Aid

Thank you so much for taking the time to leave us this glowing review. We are so pleased you found the course engaging. We look forward to welcoming you to another course shortly.

Rated 5 out of 5 stars

Tuesday Club experience

Richard Whatts made the whole experience of first aid skills interesting, easy to understand as well as being aware of the dangers. All the Tuesday Club members of 55 years and over learnt something new in CPR and other first aid information. Thank you Richard for a entertaining afternoon.

19 August 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Michael,
Thanks so much for leaving us this glowing review. We are pleased your members learnt something new in your session.We look forward to seeing you again soon

Rated 5 out of 5 stars

Fantastic training

We had training for our community centre, the training was so good, enhancing our knowledge and keeping us up to date with basic life saving. We had opportunity to use the manequins and other items. thank you for a good day everyone enjoyed the training.

18 August 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Emma,
Thanks for taking the time to leave us such a positive review. We really do appreciate it.

Rated 5 out of 5 stars

Very good got to know lots of things…

Very good got to know lots of things very informative and helpful

18 August 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Rafia,

Thanks so much for taking the time to leave us a review. We are so pleased to hear you learnt lots of informative things.

Rated 5 out of 5 stars

First aid

Very friendly and informatively run first aid course
All questions answered, really enjoyed the practical part of the course was very interesting and made fun.
Thank you.

22 July 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Laura,

Thank you so much for leaving us this review. It really does make our day when we hear comments such as ' the course was very interesting and fun.'

We hope to see you again shortly

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