Cookson First Aid Reviews 298

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching methods, describing them as knowledgeable, engaging, and approachable. People found the user experience to be highly informative and practical, with many appreciating the hands-on practice and clear instructions provided. Reviewers frequently highlight the quality of the service, noting that the training sessions were well-structured, easy to understand, and left them feeling more confident. Many also expressed gratitude for the free training courses offered, emphasizing their value and positive impact.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the trainers for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found sessions to be very... See more

Service

Customers had positive experiences with service, praising the free, informative, and engaging training... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BASIC LIFE SKILLS Big thanks to Richie Watts not only delivering the course in a very professional and easy to understand way but also making the course fun and relaxed for the volunteers. Tha... See more

Company replied

Rated 5 out of 5 stars

Students recently took part in a Restart a Heart session including other life saving skills. Richie Watts made the session really engaging from start to finish. He explained everything clearly and stu... See more

Company replied

Rated 5 out of 5 stars

Thank you, Richie. Our Cadet unit at Burnley Pennine were impressed with the Mental Health First Aid training. Your friendly, approachable manner, helped them relax and you engaged them all. It was a... See more

Company replied

Rated 5 out of 5 stars

I have been on lots of First Aid training throughout my career, but I have never really enjoyed them or retained what I had supposedly had learnt. However, the training delivered by Matt was excellen... See more

Company replied


Company details

  1. Emergency Training

Written by the company

Cookson First Aid is on a mission to save lives. We offer FREE first aid training to communities, and accredited training for businesses and schools. We offer a range of accredited training courses, such as Emergency First at Work. In using Cookson First Aid as your first aid training supplier, you will help to build a sustainable free first aid training offer across the UK. All of the income generated from our accredited and corporate training is directly invested into our free first aid programme. Call us on 0330 043 5334 or email hello@cooksonfirstaid.org to discuss your training needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

298 reviews

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Rated 5 out of 5 stars

Really informative and professional

Richard was really informative. Showed us the correct procedures and answered any questions that we had.

26 February 2026
Unprompted review
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Reply from Cookson First Aid

Hi Kara,

Thanks for taking the time to leave us a review.

We hope to work with you again soon.

Rated 5 out of 5 stars

Excellent basic life skills session

Excellent basic life skills session. The trainer Richie (hope I’ve got that right) was clear, easy to follow and reassuring. Highly recommended

25 February 2026
Unprompted review
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Reply from Cookson First Aid

Hi Libby,

Thanks so much for leaving us a review.
We hope to see you again soon.

Rated 5 out of 5 stars

Richie explained things really clearly…

Richie explained things really clearly and with lots of examples ..we all joined in the first aid training including and everybody had a go ..cooksons provide a great service
Thank you

25 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thank you so much for leaving us this wonderful review. We are really pleased to hear you all got hands on and that everybody had a go.

We hope to work with you again soon.

Rated 5 out of 5 stars

Great session very well delivered

Great session very well delivered. Thanks Richie.

25 February 2026
Unprompted review
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Reply from Cookson First Aid

Hi Matthew,

Thanks for taking the time to leave us a review. We hope to work with you again on another occasion.

Rated 5 out of 5 stars

Huge Thank you to Cookson First Aid!

Can I thank Cookson First Aid and their trainer, Matt Donnelly, for providing two instructive, informative and interactive sessions on CPR and Stopping the Bleed.

Matt was a superb trainer, who had a great style of delivery that was both knowledgeable and very engaging, which held the complete attention of the entire group.

Thank you for a great couple of First Aid training sessions!

Dale - Foundation 92

20 February 2026
Unprompted review
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Reply from Cookson First Aid

Hi Dale,

Thanks for taking the time to leave us this review. We are so pleased to hear Matt was engaging when delivering the training.

We hope to work with Foundation 92 again soon.

Rated 5 out of 5 stars

Great, informative course

As a new mum this course provided vital information on first aid for my child offering peace of mind going forward. The training was concise and well presented and we really appreciate the information provided especially given the course was free!

19 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Jennifer,

Thanks for leaving us this review, we are so pleased to hear left the session with a greater peace of mind.
We hope to see you again soon

Rated 5 out of 5 stars

Very good training

Very good CPR / First Aid training

19 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thank you so much for taking the time to leave us a review. We hope to see you again soon.

Rated 5 out of 5 stars

Jess was super

Jess was super. A great teaching style. Very informative, easy to understand and helpful. Warm and approachable. Truly worthwhile training session, with the icing on the cake that it is free. Highly recommended.

17 February 2026
Unprompted review
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Reply from Cookson First Aid

Hi Georgina,

Thanks for taking the time to leave us this fabulous review. We are so pleased to hear you enjoyed the session and look forward to welcoming you to another session soon :)

Rated 5 out of 5 stars

It was amazing

It was completely easy to understand, I was able to learn more and improve my previous skills

18 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thanks so much for leaving us this review. We hope to see you again soon.

Rated 5 out of 5 stars

Richie was really informative

Richie was really informative, very engaging and fantastic to know my community feels safer thanks to the sharing of accessible, important knowledge.

18 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thanks so much for taking the time to leave us a review. We are so pleased to hear you found it engaging. We look forward to welcoming you to another session soon.

Rated 5 out of 5 stars

Jess was very helpful and easy to…

Jess was very helpful and easy to approach iam very happy with the course and would definitely be interested in more first aid courses in the future

17 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Emma,

Thanks so much for leaving us this review. We cant wait to welcome you to another course soon :)

Rated 5 out of 5 stars

Really knowledgeable instructor

Really knowledgeable instructor, very well delivered and resourced.

13 February 2026
Unprompted review
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Reply from Cookson First Aid

Hi Chris,

Thanks so much for leaving us a review, it's greatly appreciated.

Rated 5 out of 5 stars

First aid with Richie

Absolutely brilliant course with Richie. Very knowledgeable but also fun.

13 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Matt,

Thanks for leaving us a review, its great to hear you thought the session was fun.

Rated 5 out of 5 stars

Great day

Great day, excellent trainer (Richie) very well informed and made it interactive and educational

13 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Paul,

Thanks for leaving us a review.

We hope to see you at another session again soon.

Rated 5 out of 5 stars

Loved it

Loved it , great day with a knowledgeable person . Easy to talk with and ask questions 😊

13 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Traci,

It great to read your feedback and see that you enjoyed your day.

We hope to work with you again soon.

Rated 5 out of 5 stars

Excellent content and delivery!

Cookson First Aid came to deliver both a child & baby first aid and mental health awareness session for our carers group and we were so impressed by both the content and delivery. Our unpaid carers have left today equipped with valuable skills to support them in their, often challenging, roles and we couldn't be more grateful to Cookson for providing this opportunity.

11 February 2026
Unprompted review
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Reply from Cookson First Aid

Thank you so much for your lovely words and for inviting us to work with your group of carers. We will pass this on to our team.

Rated 5 out of 5 stars

Basic life skills

The evening was very informative and easy to follow.

5 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thank you for your review Sue, we really appreciate you sharing your experience and for coming along to learn to save a life.

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