I ordered a size 3xl and they mistakenly sent me a size Medium. After speaking with them about the mistake. Coofandy replied to my email in a timely manner. They apologized for the misunderstanding.... See more
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For starters the sizing is inaccurate. The shirt to the short set I ordered comes down to my knees almost, it said large however it had to be a 3xl. I ordered 3 pairs of shorts, two were definitely... See more
Company replied
Cofandy clothes are great: fashion forward, attractive, sized correctly and just as presented in the photos. Workmanship is good too. Yes, synthetic fabrics are less expensive, and may not be as... See more
Update: the team at Coofandy was super responsive to feedback and did everything they could to make this right. I’ve already ordered additional pieces! I really like a pair of pants from this comp... See more
Company replied
Company details
- Men's Clothing Store
- Beach Clothing Store
- Clothing Store
- Outerwear Store
- Sportswear Store
- Work Clothes Store
About Coofandy
Written by the company
Style Made Simple
Men's Shirts
Men's Casual Blazer
Men's Linen Clothing
Contact Us
Founded in 2015, Coofandy design modern men‘s essentials for daily wear. Our line is made up of wardrobe essentials for different occasions, from business dress shirts and suits to casual T-shirts, from party tuxedos and beach wear to active clothes. We want to completely reduce the overwhelming shopping experience and create a space where you could always find what you exactly needed in an efficient way.
With the goal of creating confidence through clothing, we are working strenuously to provide the great quality, and keeping the cost low for our customers. Our mission is to provide you with the best range of fashion possible, and to give back as much as we can.
We update our range regularly to take account of changing seasons and developing styles. Plus we offer regular promotions, helping you save even more. If you have any question, please don't hesitate to contact us.
Contact info
United States
- (+1)2073000688
- support@coofandy.com
- coofandy.com
3.9
Great
11K reviews
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Poor Delivery and Customer Service
I love your products, but repeatedly your items are “out of stock” or it takes 2-3 weeks before it ships out and then 2 weeks to get to me. This has happened 3 times now on 3 different orders where I wanted to wear something I had specifically ordered and couldn’t! That’s not OK. Please don’t offer items when they are repeatedly out of stock.
As for your customer service, it’s is awful and offers no help. You need to have people on staff that can handle requests and who understand emails and answer the phone or at very least RETURN CALLS!
22 May 2026
Reply from Coofandy
Hi there,
We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance.
The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you .
Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers.
If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.
Warm regards,
I love the shirts
I love the shirts , the vibrant colors and fit , just wish it didn’t take so long to ship and arrive !
23 May 2026
Always a pleasure to buy your clothing
Always a pleasure to buy your clothing, well made, thanks
23 May 2026
Reply from Coofandy
Hi there,
We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance.
The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you .
Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers.
If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.
Warm regards,
Reply from Coofandy
Hi there,
We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance.
The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you .
Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers.
If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.
Warm regards,
Reply from Coofandy
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
I’ve placed a few orders over time for…
I’ve placed a few orders over time for items i desire. I was hesitant in the beginning because of how long of arrival and the quality of the items. But I must say that they have seemed to gotten a lot better with communication and giving you options to tracking and stay connected as you wait on your orders to arrive. I’m pleased
20 May 2026
I placed an order and never received
I placed an order and never received. I was looking forward to those items too
23 May 2026
Reply from Coofandy
Hi there,
We sincerely apologize for the frustration and disappointment you have experienced due to not receiving your items. We understand how important it is to receive your order promptly, and we regret that we have not met your expectations in this regard.
Please be assured that we are actively working to resolve this issue and provide you with a satisfactory resolution. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. We are here to help and want to ensure that you have a positive experience with us.
Thank you for your understanding and patience. We appreciate your trust in us, and we hope to have the opportunity to serve you better in the future.
Warm regards,
I'm pleased with everything!!
23 May 2026
Casual Resort Knit Braided Shorts Are Perfect for the Beach or Pool
I recently ordered the Casual Resort Knit Braided Shorts from Coofandy. This is the second Coofandy purchase in the past two months. These shorts are moderately priced. Shipping was fast and the product arrived in good condition and are exactly as described on the Coofandy website.The material is soft and of good quality. They look and feel great. I received many compliments the first day I wore them. I definitely recommend these shorts.
19 May 2026
Great transaction!
I got the denim print short and shirt set. Came exactly as pictured. Quality and fit are great. Im 5'5 170 lbs and got the medium. Cant wait to wear it on my beach trip. Shipping was a little slow, but not outrageous. A couple weeks. Would definitely order from them again.
19 May 2026
Reply from Coofandy
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
It was easy to place my order & l…
It was easy to place my order & l received it timely. The 2 piece set is good quality, fit well & looked great.
22 May 2026
The the price the quality it not there…
The the price the quality it not there it's cheaper sweatpants material one would expect a higher quality ........ after receiving an email from coofandy, I am satisfied with the result.
21 May 2026
Reply from Coofandy
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Liked the look of my purchase
Liked the look of my purchase. Shoes 1 size too small & pants 2 sizes too small
22 May 2026
I love the product
I love the product . Yes to purchase . Constant progress of the status of. The order . Quick delivery . Thank you
22 May 2026
Customer service was right on point, quick contact. My problem was resolved
For starters the sizing is inaccurate. The shirt to the short set I ordered comes down to my knees almost, it said large however it had to be a 3xl. I ordered 3 pairs of shorts, two were definitely not large as requested, they were definitely medium. Everything else was ok
22 May 2026
Reply from Coofandy
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Very satisfied with the quality and…
Very satisfied with the quality and appearance of the products. The turnaround time appeared to have improved. However if there is an area they could improve would be turnaround time.
22 May 2026
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