ConveyancingHome Limited Reviews 

432
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated and professional staff for their helpfulness and efficiency, making complex processes smooth and stress-free. Many highlight the excellent service and user experience, noting outstanding communication with quick responses and timely updates that kept them well-informed throughout their journey. However, some people mentioned dissatisfaction with communication, citing slow or absent updates and the need to repeatedly chase for information. A few customers also experienced delays and a perceived lack of professionalism, noting errors, a general absence of urgency, or insufficient attention to detail in their cases.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and clear... See more

Customer service

Consumers find customer service to be positive, highlighting great communication, prompt responses, and a... See more

Response time

People report positive experiences with response times, highlighting quick and efficient communication, with... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as professional, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't recommend ConveyancingHome enough! We had quotes from 3 different solicitors for our sale and purchase and took the risk of going with the most affordable - it paid off! Kayleigh was brilliant... See more

Rated 5 out of 5 stars

I just completed on my property with Gemma and her team. Their communication was brilliant, and they kept me updated at every step. The property had no deeds and needed extra administration. Gemma han... See more

Rated 5 out of 5 stars

From the start of using Kayleigh and her team for our purchase mortgage and remortgage of our rental property I was impressed by their communication, efficiency and dedication to getting the job done... See more

Rated 5 out of 5 stars

Eve and the team at ConveyancingHome Limited made the sale of purchase a very quick, painless and more than importantly stress free when selling my home. During all the time the property was up f... See more


Company details

  1. Real Estate Attorney

Written by the company

We streamline the property transaction process, providing efficient, reliable and stress-free conveyancing services nationwide. Specialist, qualified and licensed conveyancers Review progress at your convenience Latest technology, available nationwide


Contact info

4.8

Excellent

TrustScore 5 out of 5

432 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(432)

202 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark went above and beyond to get the…

Mark went above and beyond to get the sale of our house and purchase of our new home through quickly as we had very pushy buyers and estate agents.
Mark dealt with everything and was on the other end of the phone as soon as he was needed.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

They kept us informed about everything that we needed to know. They were really quick to answer any queries. The whole house buying process was seamless and stress-free which was amazing!
Everything happened in a really timely manner.
Many thanks to Tara who brought a really 'human' element to what could have been a very stressful situation!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

The team were very supportive and helpful throughout the sale process. It took a little longer than I expected but that was due to delays with the purchaser.

The sale process was made easy by managing most things electronically.

Would highly recommend.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish by Jennifer and her team! She kept me in formed and gave me great advice all the way through. Will definitely be recommending and using again in the future of any more sales of my properties. Thanks again Brian

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication throughout

Excellent communication throughout. Very professional and genuinely caring team. Mark and Hannah did everything possible to ensure that my complicated sale went through with as little stress as possible. I would highly recommend.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

I have never experienced so much stress with this company and they were not even our solicitors.
The whole process would have been far more simpler if they had responded in good time and been honest about the process not only to us but to their own client. We got told off for expecting a quick sale even though they told their client who was our buyer that everything was in order. When our draft contract was sent it was ignored for the first 6 weeks, they lied about searches as I had confirmation from LA that they had been done and sent back 10 days prior! Radio silence was common and we would often had to get our estate agent to contact the buyer, who would chase ConveyancingHome for an update. The final straw was when we were asked if 4th June was agreeable to complete - only to find out out that funds were not ready nor did they have all relevant signed paperwork, this was no fault of our buyer just total unprofessional working of one individual, finally exchanged at 11am on Tuesday and still on day of completion stress levels were raised as they final monies took for ever - apparently they were sent and they hadn’t been, we completed at 3pm whilst driving to our new home. Never ever use this company, like someone else commented I think they are looking at the commission instead of the people and lives involved - moving house can be made a lot less stressful that it needs to be. Absolutely shocking !😮
CONVEYANCING HOME your response to me just proves what I said in my first review. I may not of been a client of your directly but indirectly I was in the chain of the client you represented, regardless of being a client or not, you are not a professional company and caused myself and your client unnecessary stress.

6 June 2026
Unprompted review
ConveyancingHome Limited logo

Reply from ConveyancingHome Limited

Dear Joanne. We note from your first sentence that you are not a client of this company. We are sorry that your move was stressful but we cannot comment on your transaction when we did not represent you. Best wishes.

Rated 5 out of 5 stars

Was recommended by "Your Move" about…

Was recommended by "Your Move" about Conveyancing Home. So i decided to go ahead with them.3/4 way through my sale I got an email to inform me my Team Leader had left that was dealing with my Sale. I must admit it put me in a bit of a panic mode but i had no need to worry. Carly Team Leader from Leeds phoned me with an update she and her team were taking over. I had no need to worry they were on the ball it was like they had handled my sale from day one. They emailed any querys i had asap. Answered all telephone enquiry when i rang. And kept me updated with everything. I have moved several times over the years and never had exceptional 5* service like they have done for me. I would recommend them Highly to anyone FIRST CLSSS SERVICE i even used them for my purchase as well they were that good.thank you Carly,Cheryl and team you all made me feel relaxed.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Mark and Hannah were excellent…

Mark and Hannah were excellent throughout the buying process! I am first time buyer and their guidance was great and they were very helpful in what is a daunting process! Thank you again and I definitely recommend ConveyancingHome!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Kayleigh and Ashwin at CH far exceeded…

Kayleigh and Ashwin at CH far exceeded any expectations we may have had for our solicitors. Emails and calls were answered immediately, work was thorough, communication and updates were constant. Our sales progressors told us that Kayleigh was the best solicitor they had ever worked with.

We had a really rough house buying journey after being gazumped, and Kayleigh was so kind, reassuring and helpful through everything. After finally finding a (much better) house and completing last week, we were so thrilled with her service that we sent flowers and chocolates as a gesture of thanks. If we ever move again we wouldn’t consider hiring anyone else. In the meantime we will be recommending her to everyone we can think of.

Excellent. Thanks a million.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

We used ConveyancingHome for our recent sale.
We were appointed Jenny & her team but mostly dealt with Babita.
Babita was professional, efficient & polite. Communication was always consistent, emails & telephone calls dealt with promptly & we were kept fully informed at all times during the sale process. Thank you to Jenny & to Babita.

22 May 2026
Unprompted review
Rated 2 out of 5 stars

Impersonal, confusing and inefficient (except Hamaad)

I've just completed on a house with this company. While the completion time wasn't excessively over the predicted number of weeks (it took 20 weeks compared to the predicted 16 weeks), I am not happy with this service in general.

The communication, especially from higher executives like Gemma Murphy, often felt hurried and confusing, usually sent with either spelling/grammar errors, with delays or only answering part of my queries. Evidence, such as for the Source of Funds analysis, was requested in irregular, partial manners. This made the process feel like a wild goose chase with zero oversight for me of what was expected of me. It is my impression that this company attempts to handle too many clients for its capacity in order to secure higher profit margins, resulting in reduced quality for its clients.

One beacon of light at this company is Hamaad Butt. While also restricted by the companies inefficient internal processes and systems, he provided what felt to me like a personal, caring service to the best of his ability. Often he would put extra effort in to find answers to the many questions I had, and at one point I realised that to get answers quickly, I was better off calling Hamaad rather than emailing. He seemed to genuinely care in providing a good service, which brought this review from a 1-star to a 2-star.

24 May 2026
Unprompted review
ConveyancingHome Limited logo

Reply from ConveyancingHome Limited

Dear Joep. Thankyou for your comments. We will take on board your views. We would like to thank you for your kind words about Hamaad. Unfortunately often source of funds information requests are not always able to be dealt with on one phase and can often require review and further enquiries throughout a transaction. We do endeavour to provide a quality service for our clients and we are sorry if you felt we fell short on this occasion. Best wishes

Rated 5 out of 5 stars

Lucy Clayton of Conveyancing Home Ltd…

Lucy Clayton of Conveyancing Home Ltd handled the purchase of our property. She handled the whole process with Express professionalism and real expertise. I initially felt she was taking too long but she never compromised nor succumb to my pressure but followed the due process in the most thorough manner. She really did a very good job. My wife and I are grateful for the high standard quality service delivery by Lucy. We shall always recommend Conveyancing Home Ltd to whoever wants to purchase or sell a property.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We had Jennifer as our solicitor and she handled our purchase brilliantly. Very reliable through the whole process and helped us complete buying our first home.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

This company helped me and my partner a great deal while buying our first home, they where always on the ball, very quick and professional and always helped us if we had any questions. Would highly recommend to anyone buying a home.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Kayleigh Team

I’m fortunate to work with Kayleigh and Aishwin on a daily basis but having now experienced their service on a more personal level, I couldn’t be happier. Kayleigh and Aishwin consistently go above and beyond. Thank you for looking after us and exchanging on our first home, you're the best!!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Mark H and team genuinely helped me through

Mark H and his team genuinely helped me get through a really stressful few months whilst buying my house. Mark is very friendly, always returned my phone calls and emails, kept me updated throughout. I would not hesitate to use this company again and can highly recommend.

24 April 2026
Unprompted review

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