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Rated 3 out of 5 stars

The controller i bought had mouse click trigers amd tmr joysticks which have stick drift for some reason also i couldnt put the cross on it as welll

Rated 5 out of 5 stars

Purchased a customised controller for my partner as a Christmas present and she's delighted with it. Great design options, feels like a brand new controller (well, it is) and the Razorback features... See more

Rated 5 out of 5 stars

Absolutely fantastic. Brought as a gift for my daughter with her favourite colours and personalised with her tag name on the back... she loved it. Comes in generic xbox black controller box, made her... See more

Rated 5 out of 5 stars

My Friend found this website after being let down by the scufs website when trying to buy the ps5 controller and i am not disappointed. controller is great and have no complaints regarding it. th... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

It is our mission to exceed the expectation of our customers by producing the most appealing and innovative controllers on the market


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

191 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Loved my controller it was brilliant…

Loved my controller it was brilliant well wrapped when I received it and great service recommend highly

8 January 2025
Unprompted review
Controller Modz logo

Reply from Controller Modz

Hi Mark,

Thank you so much for your kind words! We're thrilled to hear that you love your controller and that it arrived well-packaged. Providing great service and a product you’re proud of is always our top priority.

Your recommendation means the world to us, and we truly appreciate your support. If there’s anything else we can do for you, feel free to reach out anytime.

Happy gaming! 🎮

Best regards,
The Controller Modz Team

Rated 5 out of 5 stars

Great product design options and quick…

Great product design options and quick service. Well packaged and delivered.

14 December 2024
Unprompted review
Controller Modz logo

Reply from Controller Modz

Hi Isabel

Thank you for your kind words! We’re thrilled to hear you enjoyed our design options and speedy service. It’s also great to know the packaging and delivery met your expectations.

Your support means the world to us, and we’re here if you ever need anything in the future.

Happy gaming! 🎮

Best regards,
The Controller Modz Team

Rated 5 out of 5 stars

Grandsons will be thrilled.

Firstly and most importantly i feel, the communication i had with the company was fantastic.Got a great black friday discount too which helps a lot at this time of year. I have just received my grandsons ps5 controllers and i have to say they are going to be thrilled when they open these at christmas. Thank you.

11 December 2024
Unprompted review
Controller Modz logo

Reply from Controller Modz

Hi Karen

Thank you so much for your lovely feedback! We’re delighted to hear that you had a great experience with us, from our communication to the Black Friday discount. We hope that the PS5 controllers will brought to your grandsons this Christmas.

Your support means so much to us, and we’re here for you anytime you need.

Wishing you and your family a fantastic holiday season! 🎮✨

Best regards,
The Controller Modz Team

Rated 5 out of 5 stars

Gorgeous controller

The controller I got was exactly how I imagined it to be after the preview I got on their store. The extra options you can add and customize your controller with are way more than the avarage store. The prices are adeguate. The team communicates and works really fast. Overall a really good experience (It was my first time customizing a controller). The only drawback I can imagine is the fact that the store ships from
UK and after the brexit many countries in Europe are required to pay a custom fee and have their delivery delayed due to check ups. If you are outside of UK is better to inform yourself about specific custom fees in you country

11 December 2024
Unprompted review
Controller Modz logo

Reply from Controller Modz

Hi Yanghui

Thank you so much for your thoughtful review! We’re thrilled to hear that your controller turned out exactly as you imagined and that you enjoyed the wide range of customization options we offer. It’s great to know that our team’s communication and efficiency added to your experience, especially for your first time customizing a controller.

We truly appreciate your understanding regarding international shipping and customs. While we do our best to provide clear information, we always encourage customers outside the UK to check local regulations to avoid surprises.

Your support means a lot to us, and we’re here for you if you ever need anything in the future.

Happy gaming! 🎮

Best regards,
The Controller Modz Team

Rated 5 out of 5 stars

Excellent controller excellent options…

Excellent controller excellent options excellent designs excellent service 5star

18 November 2024
Unprompted review
Controller Modz logo

Reply from Controller Modz

Hi Kirsty

Thank you for your fantastic review! We’re so happy to hear that you’re pleased with your controller, the customization options, and the service we provided. Your 5-star rating means the world to us, and we truly appreciate your support.

If you ever need anything, we’re always here to help.

Happy gaming! 🎮

Best regards,
The Controller Modz Team

Rated 5 out of 5 stars

What an amazing company

What an amazing company! I purchased a ps5 customised controller two weeks ago. Delivery was super quick and was delighted with the controller. Unfortunately the delivery courier completely damaged the outside box. I emailed customer services and James immediately sent out a carry case without hesitation to make up for the damaged box. There are not many companies around that have that level of customer care. I am very very impressed with Controller Modz and will have no hesitation in recommending them to my family and friends.

4 November 2024
Unprompted review
Controller Modz logo

Reply from Controller Modz

Hi Shirley

Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that you were happy with your custom PS5 controller and the quick delivery. We’re sorry to hear about the damaged box, but we’re glad James could resolve the issue swiftly with the carry case.

Your feedback about our customer care means a lot to us—it’s always our goal to go the extra mile for our customers. Thank you for recommending us to your family and friends, and we’re here if you ever need anything else.

Happy gaming! 🎮

Best regards,
The Controller Modz Team

Rated 5 out of 5 stars

We purchase both an Xbox and PS5…

We purchase both an Xbox and PS5 controller from Controller Modz, both controllers have turned up within a few days of ordering and the build and communication of delivery have been excellent. For the Xbox controller we order metallic red joysticks which my son then said he didnt like as these were to slippy. After contacting CM we received some rubber caps to go over the joysticks for free which was amazing. The PS5 controller developed a fault after a few months, after contacting CM on the Monday the controller was returned for repair, we received it back fully working the same week. the fault was a loose ribbon cable. The customer service has been beyond excellent and would 100% recommend using them if you want a purpose build 1 off controller. We have a very happy 13 year old

11 October 2024
Unprompted review
Controller Modz logo

Reply from Controller Modz

Hi Antony

Thank you for sharing such detailed feedback! We’re thrilled to hear that both the Xbox and PS5 controllers met your expectations and arrived quickly. We’re always here to help, so we’re glad the rubber caps and quick repair made a positive difference for you and your son.

Your kind words about our customer service mean the world to us—it’s great to know we could make the process smooth and hassle-free. We’re delighted to hear your 13-year-old is happy with his custom controllers!

Thank you for recommending us, and if there’s anything else we can do, don’t hesitate to reach out.

Happy gaming! 🎮

Best regards,
The Controller Modz Team

Rated 5 out of 5 stars

I would like to thank you on making…

I would like to thank you on making this a very easy process. Customer care was really helpful. I ordered the wrong product and within 3 emails in 1 day they have provided me with what i wanted. The site itself was easy to use and navigate, i would highly recommend ordering from controller modz. Once again thank you for your help.

11 October 2024
Unprompted review
Controller Modz logo

Reply from Controller Modz

Hi Evan

Thank you so much for your thoughtful feedback! We’re so pleased to hear that you found the process easy and that our customer care team could assist you quickly in getting the right product.

It’s wonderful to know you enjoyed using our site and had a positive experience overall. Your recommendation means a lot to us, and we’re always here if you need any further assistance.

Thanks again for your kind words, and happy gaming! 🎮

Best regards,
The Controller Modz Team

Rated 5 out of 5 stars

I must say I had an amazing experience…

I must say I had an amazing experience ,from beginning to end.I built a ps5 controller for my son, and it has arrived and what can I say it is out of this world! The quality of the parts are a 10 out of 10! There is a lot of options to choose From and I was amazed that you even have the option to add a photo, which is that extra special personalised touch, as my son is ten and as we all know this is a big deal for a child, which they luv. James goes above and beyond for his customers and ensures you have the best customer service. James is so kind and understanding and has gone out of his way for me, and even added add ons for me. I would 100% recommend to buy, you will not be disappointed. I can’t wait to see my sons face on Xmas he will be blown away with it, and without a doubt be showing it off. Grate gift idea, as mentioned above the photo option is that extra special this is every kids dream gift and also an adults! Thank you so much James ur such a kind soul, and has been a pleasure to deal with, controller modz is an amazing business and outstanding customer service, and quality products, you’ve made one happy mum and a happy boy when he sees it on Xmas!

12 September 2024
Unprompted review
Rated 1 out of 5 stars

£220 custom ps5 controller has stick drift

£220 custom ps5 controller has unusable stick drift, I received the controller from a friend, the company won't repair.. Whatever the controller came from their factory regardless of the beurocracy as to why they can't honour the warranty, the controller is unusable.

1 July 2024
Unprompted review
Controller Modz logo

Reply from Controller Modz

Hi Nathan,

Thank you for sharing your experience. We genuinely understand your frustration with the situation. However, in order to process any warranty repairs or services, we require proof of purchase to confirm that the product was indeed purchased from Controller Modz. Unfortunately, in this case, we did not receive the necessary documentation to verify the purchase, which meant we were unable to proceed with the repair.

We always strive to assist our customers as best as we can, and we regret that we were unable to resolve this matter to your satisfaction. If you are able to provide the required proof of purchase, we would be happy to revisit this case.

Best regards,
James
Controller Modz Team

Rated 5 out of 5 stars

I ordered My controller 2 days ago, IT CAME ALREADY!

I ordered My controller 2 days ago, no extra paid and it came today At 12am, unreal timing, to be able to do it that quickly and get it shipped is amazing, big up controller modz on designing it the exact way i ordered as well without missing a single detail, Would Highly recommend them to anyone looking for a custom controller

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service

Ive tried scuff, powerA and Aim controllers...these are by far the best company ive seen. When I ordered my custom ps5 controller it arrived as quick as a flash. The product has helped me up my game and made my gaming experience better. I unfortunately damaged one of the dominator back buttons and when I asked how to go about it fixed they told me to send it back and they would fix or replace it ASAP. I received my controller back within 3 DAYS!!!
I've never had a company sort a fault that quick. I couldn't recommend them enough. Will be ordering for my sons birthday from 100%.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, ordered as a Xmas gift quite late in the day. Was advised before checkout that delivery might be after Xmas but they managed to get it here in just a few days - in time for Xmas. Thanks so much really pleased and quality of finish looks great too. One happy son!

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Aesthetically perfect

Very beautiful controller, just how I asked.
The "construction" time was fast.
If you need an internacional shipment make sure to confirm with Controller Modz who will be delivering it in your country (in Portugal, CTT take more than 1 month to deliver!). I don´t mind to pay extra delivery cost for a much better delivery time and experience (DPD for example).

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect! Best place for controller mods. Easy to design and order, so many options, quick delivery. 100% recommended.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service for ps5 controller

Ordered a bespoke ps5 controller, it looks amazing. I accidentally mossed the delivery and it was returned to company. They resent the same day and I received rapid.

Very impressed. Thank you

From a very fussy business owner.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Search no further!

What made my experience great?

First off. How amazing and user friendly the website is to use!

Then the customisations are unbelievable, so many to choose from. Truly making my controller 1 of a kind.

Last off. How amazing and professional the staff are! Genuine people who are willing to help no matter what. Thats worth the money alone!

Honestly a world class company.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant!
Ordered a custom made controller for my son on Thursday, received it Saturday! Excellent service. Thank you

9 November 2023
Unprompted review

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