Price and product are a great value. The information was detailed and thoroughly presented. More options on material covered would be nice. Focused presentations throughout that match the PowerPoin... See more
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Nothing. I just got started. You are way too early with this request. I will be working on studying during the next week or two. So far, good ideas. I don't like that the starting video didn't explain... See more
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I did encounter a few initial issues with access. I didn’t receive the course link right away and only gained entry after creating an account on the main portal and they emailed me an access link. Onc... See more
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Good Experience could only be better if they submitted course hours directly to the Licensing Board and never got to speak to a representative when I called with a question 3 times but, they answered... See more
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Company details
Written by the company
With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.
Access-Until-You-Pass Guarantee
Because Passing Is the Only Outcome.
We’re all in on your success. If you don’t pass your exam on the first try, we’ll extend your course access and provide extra support to help you prepare for the next attempt—at no additional cost!
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4.0
Great
471 reviews
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Reply from Contractor Training Center
Thank you so much for the 5-star review! We’re thrilled to hear you enjoyed the class, and we really appreciate you taking the time to share your feedback. Should you need any assistance at any time, don’t hesitate to reach out at 888-858-7350 or support@contractortrainingcenter.com. Our team is ready to help!
Reply from Contractor Training Center
Thank you for taking time to give us 5 stars! We're glad you had a quick and easy experience. Thank you for your positive feedback; we appreciate it greatly. If you ever have any questions or need assistance in the future, please feel free to call us at 888-858-7350 or email us at support@contractortrainingcenter.com. We’re always happy to help.
I had a good experience with Contractor…
I had a good experience with Contractor Training Center 8 hour training course. The course was properly designed and easy to understand.
14 March 2026
Reply from Contractor Training Center
Thank you for the 5-atar review! We're happy to hear that you found the 8-hour training course properly designed and easy to understand. Thank you for sharing your positive experience with us! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Truly a 5-star experience
Truly a 5-star experience. Contractor Training Center acted professional, reliable, and paid attention to detail. The shipment was top-quality, and the entire process was smooth and stress-free. I will definitely be working with them again.
18 March 2026
Reply from Contractor Training Center
Thank you for taking the time to share such a thoughtful 5-star review. We’re genuinely grateful for your trust in Contractor Training Center, and we’re glad to hear our team came through as professional, reliable, and detail-oriented throughout the process.
It means a lot to know the shipment arrived in top-quality condition and that everything felt smooth and stress-free from start to finish—that’s exactly the experience we work hard to deliver every day. Your feedback reinforces what matters most to us: clear communication, consistent follow-through, and doing the job right. If there’s ever anything we can do to make the experience even better, please don’t hesitate to reach out. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
It was a well done update course.
It was a well done update course.
Not too keen on cookie usage though, I get enough spam as it is.
16 March 2026
Reply from Contractor Training Center
Thanks so much for the 5-star review! We’re really glad to hear you felt the updated course was well done, and we appreciate you taking the time to share that feedback. Our team puts a lot of effort into keeping the content current, clear, and genuinely useful—so it means a lot to know the update landed well for you. If there’s anything you’d like to see added or improved in a future refresh, we’re always happy to hear suggestions. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Having the products in stock but also…
Having the products in stock but also have online training available was a no-brainer for purchasing from Contractor Training center.
16 March 2026
Reply from Contractor Training Center
Thank you for the 5 stars! We're happy to hear that our in-stock products and online training made your decision easy. We appreciate you choosing us and value your positive feedback! Should you need any assistance at any time, don’t hesitate to reach out at 888-858-7350 or support@contractortrainingcenter.com. Our team is ready to help!
"I recently completed my required…
"I recently completed my required continuing education units through this excellent provider for my Master HVAC, Master Plumbing, and Master Gas Fitter licenses in Virginia—and I couldn't be happier with the experience!
The study materials were top-notch: comprehensive, well-organized, and perfectly aligned with everything needed to meet DPOR requirements. They did a fantastic job highlighting the key code changes that were most relevant this cycle, which made the content feel current, practical, and directly applicable to my work.
They offer dedicated courses for each trade—Master HVAC, Master Plumbing, and Master Gas Fitter—so I could focus precisely on what I needed without any fluff. The format was a little different from previous years, but after getting through the first course, it clicked quickly, and the next two went smoothly and efficiently.
At the end of each course, I took the test, passed comfortably, and the provider promptly forwarded my results to the Virginia DPOR. There was a small mix-up with the initial plumbing submission (not sure if it was on their end or DPOR's), but their team was incredibly responsive—they jumped right on it, resubmitted everything, and got it sorted out quickly with no hassle on my part.
Overall, this was a smooth, reliable, and genuinely positive way to knock out my CEUs. The materials were high quality, the process was straightforward once I adjusted to the updated format, and the customer support was outstanding when needed. I highly recommend this provider to any tradesman needing DPOR-approved continuing education—I'll definitely be using them again next renewal cycle!"
10 March 2026
Reply from Contractor Training Center
Thank you for the 5-star review and for choosing us for your Virginia DPOR continuing education for your Master HVAC, Master Plumbing, and Master Gas Fitter licenses. We’re happy to hear the study materials were high quality, well organized, and matched what you needed for this renewal cycle, including the key code changes.
We also appreciate your patience with the updated format, and we’re glad our team was able to respond quickly and get the DPOR reporting issue fixed with minimal effort on your end.
Thank you again for the recommendation. We look forward to helping you again next renewal cycle. Should you need any assistance at any time, don’t hesitate to reach out at 888-858-7350 or support@contractortrainingcenter.com. Our team is ready to help!
Still waiting on a book that was…
Still waiting on a book that was backordered. All communication I received was a note in the package.
3 March 2026
The class was a complete…
The class was a complete disappointment, I didn’t even know the rules of the course until the beginning witch was the beginning of it
Plus I couldn’t hear anything and told the instructor that so whatever he failed me for I could hear anyway
Thanks for the wonderful experience
10 March 2026
Reply from Contractor Training Center
Thank you for your feedback. We understand this was frustrating. For North Carolina CE courses, the state requires active participation and verification throughout class, which includes being on camera as directed and attending from an appropriate stationary location. Students cannot participate while driving or riding in a vehicle, and we’re required to enforce these rules to remain compliant with NC CE regulations. These requirements are also clearly listed in the Student Portal for review before class.
If you have any questions or would like to reschedule, please give us a call. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
a lot of money for a recorded program
a lot of money for a recorded program, rip off! And the speaker is horrible!
12 March 2026
Reply from Contractor Training Center
Thanks for taking the time to share your feedback. I’m sorry the program didn’t feel like a good value for you, and that the presenter’s style wasn’t a fit. We take comments like this seriously and use them to improve the experience.
If you’re willing, please email us with a bit more detail about what you expected versus what you received—your input helps us make the content clearer and more helpful for future participants. You can reach us at support@contractortrainingcenter.com or 888-858-7350.
You guys need to sell the latest books
You guys need to sell the latest versions of the books for the tests. Some of the books that I got from you are only valid for a few months. This will be the last time that I buy any more books form you. I have to take the GC test for all the states in the south east so your loss.
4 March 2026
Reply from Contractor Training Center
Thank you for your feedback. The books you purchased were the current and correct edition at the time of your order, and they will remain current for the next four months. We also work hard to keep all of our materials as up to date as possible with the current state exam requirements and references. It sounds like you were expecting materials that would match an exam date several months in the future, but publishers and exam references can announce updates later on, sometimes after orders have already been processed. Our policy states Bookstore materials are sold according to the edition/version available on the date of purchase. Publisher and exam reference updates may occur after purchase and may impact which materials are recommended for a later exam date. Because these changes are outside our control and may be announced after an order is fulfilled, edition updates after purchase are not eligible for a refund or return, free replacement, or upgrade to a newer version. We truly appreciate you choosing us for your exam prep, and we’re here to help. You can reach us at support@contractortrainingcenter.com or 888-858-7350.
Easy navigation.
12 March 2026
Reply from Contractor Training Center
Thank you for the 5 stars! We’ve put a lot of effort into making the experience simple to navigate, so this means a lot. Should you need any assistance at any time, don’t hesitate to reach out at 888-858-7350 or support@contractortrainingcenter.com. Our team is ready to help!
Reply from Contractor Training Center
Thank you for the 5-star review! We're happy to hear that the information was helpful and easy to follow. Thank you for your positive feedback; we appreciate it. If you need anything at all or have questions down the road, give us a call at 888-858-7350. We’re here for you! You can also email us at support@contractortrainingcenter.com
excellent customer service.
11 March 2026
Unprompted review
Reply from Contractor Training Center
Thank you so much for the kind words and for taking the time to leave us a 5-star review! Our team truly works hard every day to provide friendly, responsive, and reliable customer service, so it means a lot to hear that your experience reflected that. We really appreciate your support and the opportunity to help you, and we look forward to serving you again whenever you need us. If you need anything in the future, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
exceptional customer service
exceptional customer service. Materials are just what I need. I ordered two different books and an online course and I have not been disspointed. Thank you
5 March 2026
Reply from Contractor Training Center
Thank you for the 5-stars! We're happy to hear that you had such a positive experience with our customer service and materials. We're so glad the books and online course met your needs. Thank you for your great feedback! If you ever have any questions or need assistance in the future, please feel free to call us at 888-858-7350 or email us at support@contractortrainingcenter.com. We’re always happy to help.
I can tell as a seansoned contractor with over 45 years in this industry and 39 years in business this overview is excellent for anyone starting out or expanding a company.
This is a well thought out training coarse and it is based on knowledge from experience.
9 March 2026
Reply from Contractor Training Center
Thank you for the 5-star review! We're happy to hear that you found the training course well thought out and based on practical knowledge. Thank you for your positive feedback; we appreciate it! Should you need any assistance at any time, don’t hesitate to reach out at 888-858-7350 or support@contractortrainingcenter.com. Our team is ready to help!
You guys are robbers hiding behind…
You guys are robbers hiding behind policy. I didn't order what you sent me.
Buyers beware, these people are seriously not who you want to purchase from. They sent me a book I didn't order and won't make it right. 275$ lost because they hide behind a nonsense policy. Do not buy from them. Customer service is non existent.
3 March 2026
Reply from Contractor Training Center
We’re sorry to hear about your experience and for the frustration this caused.
After reviewing your order details, we can confirm that we shipped the exact book that was placed in the online order. That said, we understand you later realized the incorrect title/version was ordered. As soon as this was brought to our attention, we escalated the issue and have now shipped the correct book to you.
You will also receive a return label so you can send the original book back at no cost. We sincerely apologize for the delay and for how this situation came across—thank you for your patience while we worked to make it right.
Satisfied customer
Still working with this teaching platform but the support is excellent.
9 March 2026
Unprompted review
Reply from Contractor Training Center
Thank you for the 5-star review! We're happy to hear that you're having a positive experience with our teaching platform! We appreciate your feedback and are glad our support is helpful to you. Should you need any assistance at any time, don’t hesitate to reach out at 888-858-7350 or support@contractortrainingcenter.com. Our team is ready to help!
Easy to order, careful when you place to order!
I did like that the books came quickly. I liked that when I reached out I got a super fast reply. What I did not like was when I placed the order the cart that was created for me by contractor training included books I did not need. When I reached back out for help no one responded. I even reached out to the person that was so quick to create my cart.
3 March 2026
Reply from Contractor Training Center
Thanks for your review. We’re happy to hear the books arrived quickly, and that we were able to respond promptly when you reached out. We’re sorry for the miscommunication about the items in your cart. Our goal is to make everything clear and seamless. If anything is still unresolved, please contact us during business hours and we’ll be glad to help. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Everything went smoothly
Everything went smoothly. In addition, when I had a question the support team responded immediately with the correct answer.
2 March 2026
Reply from Contractor Training Center
Thank you for the 5 stars! We're happy to hear that everything went smoothly for you. It's great to know our support team could immediately provide the answers you needed. We appreciate your positive feedback! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
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