Contemporary Garden Reviews 

133
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Placed an order for two slatted fence panels on 14th April 2024. Order acknowleged but since then heard nothing. No reply to my emails, website advises you can select a delivery but you can't - this i... See more

Rated 1 out of 5 stars

DO NOT order from this company. Check companies house for proof of them going out of business. No communication, can't get old of them via email or telephone. Accepting orders but not fulfilling them.... See more

Rated 1 out of 5 stars

I'm appalled this company is still allowed to trade. No attempt to fulfil the order, excuses range from his courier stealing the goods to his staff being totally incompetent. Thankfully, my... See more

Rated 5 out of 5 stars

Wow! Amazing beautiful panels. Have really transformed my garden. The Quality is superb and your service fantastic. Im truly very happy and they are worth the price and the wait. I’m aware there... See more

Company details

  1. Fence Supply Store
  2. also in
  3. Lumber Store

Written by the company

We specialise in Contemporary Fencing, Planters, Pergolas and Furniture. All our products are easilly installed and include free delivery. Call Today!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

133 reviews

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2.5

All reviews

(133)

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Rated 5 out of 5 stars

I Love my New Fencing from Contemporary Garden 🌸🌺👌

The fencing, posts and capping’s are well made and have a lovely finish. I am so pleased with my purchase, good value and easy to erect. The panels look great and bring a fantastic, modern, contemporary look to my garden. Many thanks to Adam Samuels (their sales executive), for sorting out my query and looking after me. Great customer service. Highly recommended, will use this company again. 👍

8 February 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Very disappointing, I ordered the 5 foot height tempo slats fence panels. They arrived in two sections, a two foot and a three foot with very flimsy backing and no apparent way of connecting them together to make a panel! I have bought some timber to strengthen and fix the two sections together. A refund was offered if I returned them at my expense.
Should not in my opinion be advertised as fence panels, more like a screen that’s fixed onto something. Very poor.

31 October 2020
Unprompted review
Rated 1 out of 5 stars

Find better quality else where

Avoid this company.

Terrible quality on the tempo panels. Not the correct size which posed a problem for my already 1800 posts, all panels were 10mm short of the 1800 quote sizes. The finish was shocking, pins hanging out the wood, some slats were actually not attached to the back braces.

When challenged about this the manager was very accommodating offering me a free panel. Tried to claim the free panel along with another order, in order to keep my garden the same and found that my number has been blocked. Now left with the challenge of getting a near match for the rest of the fence.

11 September 2020
Unprompted review
Contemporary Garden logo

Reply from Contemporary Garden

Hi James

Please be aware that the offer of the panel still stands. To our knowledge a quality issue hasn't been raised, although we were aware of issues surrounding delivery.

Unfortunately you insisted on speaking to a specific person in the company who has been unavailable this afternoon, and advised to call the landline number of 0114 3035052 to speak to any of our staff who were aware of the offer and able to help. You have refused to do this and would only speak to the unavailable staff member on their personal number.

Again, the offer stands to help if you are willing to speak to one of our team who is available.

Rated 4 out of 5 stars

very pleased

I am delighted with the panels I purchased, they have put the finishing touches very nicely a 'lockdown project' in my back garden.

The panels did take longer to arrive than estimated and the communication could have been better, but I perfectly understand that many companies are facing difficulties just now and things often just take longer.

Overall I am very pleased with the appearance and quality of product, and I would buy from this company again.

3 August 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy the Tempo Slats

Do not buy the Tempo Slats.

I spent almost £1000 on 12 of these panels (at about £80 each).

Not a single one is the same, some are cracked, others are completely broken. They must have been made in a shed in the dark by somebody after drinking a bottle of brandy.

On top of this, appalling customer service.

Do not purchase anything from this company.

24 June 2020
Unprompted review
Contemporary Garden logo

Reply from Contemporary Garden

Hi John Smith

Unfortunately we have no record of a sale to John Smith. Can you elaborate please so we have an opportunity to rectify?

Rated 1 out of 5 stars

Poor customer service!

Product is of a good standard, however, poor customer service has let down my experience. After waiting 4 weeks for my order to arrive, I had a missing panel on delivery. I have emailed, called and Facebooked to ask for the remaining panel to be sent but no response. The phone goes straight to voicemail and there has been been no response to email (despite being very communicative before my order). I am still waiting 2 weeks after my delivery to hear back...be careful if ordering as they may not be able to fulfil your order.

20 June 2020
Unprompted review

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