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Contabo Reviews 

11,530
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,660 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the hosting solutions offer unbeatable value for money, successfully combining powerful hardware specifications with exceptionally low monthly prices. Consumers also deeply appreciate how fast the technical setup process is and how easy the intuitive control panel is to use for both personal and production projects. Some reviewers were not happy with customer support, mentioning that getting timely replies to support tickets can sometimes take a very long time. A few other people also felt that strict account policies and unexpected server suspensions caused frustrating disruptions to their normal daily operations.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the reliable platform, competitive pricing,... See more

Price

Reviewers mention positive feedback about price, highlighting unbeatable and honest rates that make the... See more

Customer service

People report positive experiences with customer service, noting that the support team is fast, helpful, and... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the affordable pricing and... See more

User experience

Users describe positive interactions with user experience, highlighting the brilliant signing up procedure,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My issue was resolved much quicker than I thought it would take. Especially since my ticket was logged on a Friday Evening and resolved the same day! Although ping is s till a bit of a borderline is... See more

Rated 5 out of 5 stars

I have been running a Contabo VPS for the past 6 months. I can honestly say that I have thoroughly enjoyed the experience. From running a private Minecraft gaming server, to hosting some websites I... See more

Rated 5 out of 5 stars

we lost our account to a malicious actor but contabo support was able to restore access in less than 24 consolidated hours. This is commendable because the account take over also had fradulent transac... See more

Rated 5 out of 5 stars

The most perfect support ever! I really like that they answer to anything within an hour. I have used Contabo for 12 (!!!) years now, and I am very proud to have them on my side. Excellent securi... See more


Company details

  1. Cloud Computing Service
  2. also in
  3. Business to Business Service
  4. Cloud Storage Service
  5. DNS Provider
  6. Web Hosting Company

About Contabo

Written by the company

Contabo is a leading made-in-Germany cloud services provider - starting at €4.50/month. We provide German quality servers at 11 locations in 9 key regions all around the globe.

We offer a comprehensive range of hosting and cloud services with full root access, designed to meet the unique demands of our customers:

Cloud VPS: Independent computing instances optimized for performance equipped with fast NVMe drives.
Storage VPS: Storage-optimized VPS for all data storage needs.
Cloud VDS: CPU-optimized virtual machines provisioned in minutes.
Dedicated Servers: Single-tenant bare metal servers with full control over your individual and customizable hardware configuration.
Object Storage: All-Inclusive Storage at predictable cheap monthly rates.

Since our founding in 2003, we follow 3 clear principles:
✔️ German quality with global availability
✔️ Incredible prices
✔️ Customer is king

Choose your currency (EUR, USD or GBP) and payment method (PayPal, credit card, and more).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 99% of negative reviews

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4.6

All reviews

(11,530)

4,096 reviews in the last 12 months

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Rated 1 out of 5 stars

VPS suspended and payment demanded to restore access

**VPS suspended and payment demanded to restore access**

Contabo suspended my VPS following an alleged abuse complaint and demanded €34.50 to restore access. Despite repeated requests for technical evidence, the report they eventually provided contained no logs or sufficient details to investigate the issue. Suspending access so quickly and requiring payment under these circumstances is unacceptable. This experience has seriously damaged my trust in their service.

UPDATE – Following Contabo’s public response

Contabo’s public response perfectly illustrates the very problem I described in my original review.

Once again, instead of addressing the substance of my complaint, the company simply refers to its Abuse Policy and Terms and Conditions.

Let me be absolutely clear: I have never disputed Contabo’s right to enforce legitimate security policies. What I dispute is the company’s unwillingness to engage in constructive technical dialogue, provide adequate clarification, or meaningfully assist a customer who repeatedly attempted to investigate and resolve the reported issue.

Throughout this process, I remained polite, cooperative and proactive. My technical team was involved, and we repeatedly sought the information necessary to understand and address the situation. Yet the practical response remained essentially unchanged: pay the €34.50 reactivation fee or the service stays suspended.

Even now, in a public response signed by a Quality Assurance Manager, Contabo has chosen to repeat its policies rather than address these concerns.

This was never fundamentally about €34.50. It was about transparency, professional responsibility and basic customer service.

Unfortunately, Contabo’s latest response only reinforces my original assessment of how this company handles legitimate customer complaints.

4 October 2026
Unprompted review
Contabo logo

Reply from Contabo

Hello Mario,

Thank you for taking the time to share your feedback. I’m sorry to hear about your experience.

Please note that our Abuse Policy is publicly available here:
https://help.contabo.com/en/support/solutions/articles/103000271238-are-there-any-restrictions-on-the-content-allowed-on-my-server-

This policy is part of the Terms and Conditions accepted during registration.

For further details, please refer to the communication you received from our Abuse Department.

Best regards,
Gil Scheindling
QA Manager | Contabo Support

Rated 5 out of 5 stars

Despite me being a challenging and…

Despite me being a challenging and confrontational customer, Contabo representatives dug into the issue, and listened to my feedback to solve my outbound email issue.

They went above and beyond to ensure that my services functioned properly, despite the fact that I had an unmanaged server. Contabo has demonstrated their professionalism, and has done an incredible job in focusing on my issues.

I will recommend Contabo because they will do what it takes to resolve your issue. I have no doubt.

7 October 2026
Rated 5 out of 5 stars

The support is amazing

The support is amazing! I sent a support ticket to change some details, and they solved my case in less than 30 minutes. Seth was particularly helpful and it didn't take more than two emails to solve it.

Great support, great service!

7 October 2026
Rated 5 out of 5 stars

Working with you has been good.

We are just beginning, but with our limited experience working with you you have been supportive and also your response for our request is fast. for us that is a big thing. We thank you for that.

7 October 2026
Rated 5 out of 5 stars

we lost our account to a malicious…

we lost our account to a malicious actor but contabo support was able to restore access in less than 24 consolidated hours. This is commendable because the account take over also had fradulent transactions made on the card. This means money is also recoverable. Kudos!

7 October 2026

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