My issue was resolved much quicker than I thought it would take. Especially since my ticket was logged on a Friday Evening and resolved the same day! Although ping is s till a bit of a borderline is... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Cloud Computing Service
- also in
- Business to Business Service
- Cloud Storage Service
- DNS Provider
- Web Hosting Company
About Contabo
Written by the company
Contabo is a leading made-in-Germany cloud services provider - starting at €4.50/month. We provide German quality servers at 11 locations in 9 key regions all around the globe.
We offer a comprehensive range of hosting and cloud services with full root access, designed to meet the unique demands of our customers:
Cloud VPS: Independent computing instances optimized for performance equipped with fast NVMe drives.
Storage VPS: Storage-optimized VPS for all data storage needs.
Cloud VDS: CPU-optimized virtual machines provisioned in minutes.
Dedicated Servers: Single-tenant bare metal servers with full control over your individual and customizable hardware configuration.
Object Storage: All-Inclusive Storage at predictable cheap monthly rates.
✔️ German quality with global availability
✔️ Incredible prices
✔️ Customer is king
Choose your currency (EUR, USD or GBP) and payment method (PayPal, credit card, and more).
Contact info
Welfenstraße 22, 81541, Munich, Germany
- support@contabo.com
- contabo.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Contabo services is topnotch and they…
Contabo offers top-notch services and excellent customer support. Their VPS hosting is affordable, comes with generous storage, and their team actually listens to customers. Highly recommended!
the support was prefect
Zero Downtime, good value for money
Since i subscribed the vps i got zero downtime, which is the first requirement for me giving 5 stars. The price that you pay is also very balanced, so overall I am very glad with "my" vps
VPS suspended and payment demanded to restore access
**VPS suspended and payment demanded to restore access**
Contabo suspended my VPS following an alleged abuse complaint and demanded €34.50 to restore access. Despite repeated requests for technical evidence, the report they eventually provided contained no logs or sufficient details to investigate the issue. Suspending access so quickly and requiring payment under these circumstances is unacceptable. This experience has seriously damaged my trust in their service.
UPDATE – Following Contabo’s public response
Contabo’s public response perfectly illustrates the very problem I described in my original review.
Once again, instead of addressing the substance of my complaint, the company simply refers to its Abuse Policy and Terms and Conditions.
Let me be absolutely clear: I have never disputed Contabo’s right to enforce legitimate security policies. What I dispute is the company’s unwillingness to engage in constructive technical dialogue, provide adequate clarification, or meaningfully assist a customer who repeatedly attempted to investigate and resolve the reported issue.
Throughout this process, I remained polite, cooperative and proactive. My technical team was involved, and we repeatedly sought the information necessary to understand and address the situation. Yet the practical response remained essentially unchanged: pay the €34.50 reactivation fee or the service stays suspended.
Even now, in a public response signed by a Quality Assurance Manager, Contabo has chosen to repeat its policies rather than address these concerns.
This was never fundamentally about €34.50. It was about transparency, professional responsibility and basic customer service.
Unfortunately, Contabo’s latest response only reinforces my original assessment of how this company handles legitimate customer complaints.

Reply from Contabo
Good response and very quickly.
Good experience with the team support, very quickly and efective.
Despite me being a challenging and…
Despite me being a challenging and confrontational customer, Contabo representatives dug into the issue, and listened to my feedback to solve my outbound email issue.
They went above and beyond to ensure that my services functioned properly, despite the fact that I had an unmanaged server. Contabo has demonstrated their professionalism, and has done an incredible job in focusing on my issues.
I will recommend Contabo because they will do what it takes to resolve your issue. I have no doubt.
Services and price
The support is amazing
The support is amazing! I sent a support ticket to change some details, and they solved my case in less than 30 minutes. Seth was particularly helpful and it didn't take more than two emails to solve it.
Great support, great service!
server provisioning
It was so easy to configure and also didn't took so long to provision the vps
Working with you has been good.
We are just beginning, but with our limited experience working with you you have been supportive and also your response for our request is fast. for us that is a big thing. We thank you for that.
Very easy to use and provides all the…
Very easy to use and provides all the services I need without bloating it with unnecessary stuff. If and when I need more services, they are there to be used.
The best price in EU VPS.
The best price in EU VPS.
The smaller vps are perfect for small projects. Cheap and reliable.
we lost our account to a malicious…
we lost our account to a malicious actor but contabo support was able to restore access in less than 24 consolidated hours. This is commendable because the account take over also had fradulent transactions made on the card. This means money is also recoverable. Kudos!
opencode agent feels well inside…
opencode agent feels well inside Contabo vm. thts all i need :-)
It was always very reliable.
It has always been very reliable. I never had to worry about anything. It just works.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.