ConservatoryLand Reviews 632

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company, praising the exceptional service and high-quality products from start to finish. Customers consistently highlight the professionalism and helpfulness of the staff, including sales, planning, and customer service teams, who provide excellent advice and support. Many appreciate the efficient installation process, often completed ahead of schedule by skilled and tidy installers who pay great attention to detail. The company's commitment to customer satisfaction is evident through daily follow-up calls and prompt resolution of any issues, ensuring a smooth and stress-free experience. However, some customers also noted issues mainly with design due to odd measurements from the surveyor, and a few experienced problems with leaking roofs and dangerous electrics shortly after completion. These reviewers also mentioned poor customer service in these instances, feeling their concerns were dismissed and promises did not match reality, leading to inconvenience and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as amazing, excellent, and top-notch... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Quality

Customers had positive experiences with quality, with many expressing delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish conservatoryland were amazing. Charlie and his team were exceptional, turning up on time when they said . Small issues though no fault of them were resolved with help from electri... See more

Company replied

Rated 5 out of 5 stars

It is commonly known in selling that an agent will say "You'll remember the quality long after you've forgotten the price. However, its not the case with Conservatory Land. Not only do they provide a... See more

Company replied

Rated 5 out of 5 stars

I received a few different quotes to replace my lean to sunroom/orangery. Conservatoryland we're £2000 cheaper than the competition . I went with a lantern style roof which gave extra height... See more

Rated 5 out of 5 stars

Very impressed. The whole process was completed in weeks and I'm very happy with the result. From Day 1, I have been kept upto date with progress. ConservatoryLand staff have been most helpful and... See more

Company replied


Company details

  1. Conservatory Specialist

Written by the company

ConservatoryLand manufacture and supply bespoke conservatories at a fraction of the normal price. Use a ConservatoryLand Approved Installer or build your own.


Contact info

4.8

Excellent

TrustScore 5 out of 5

632 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Outstanding After-Sales Service

Outstanding After-Sales Service from Conservatoryland
I am incredibly impressed with Conservatoryland’s commitment to their customers. This morning, they arranged a minor repair for a roof leakage issue, and their technician/installer, Stan, was absolutely outstanding. Not only did he efficiently resolve the issue, but he also went above and beyond by adjusting the doors to a perfect fit—something that naturally needed attention after regular use over time.

What truly sets Conservatoryland apart is their exceptional after-sales service. It’s rare to find companies that honor their promises even years after the initial installation, but Conservatoryland delivers on their commitments.

Thank you again for your excellent service! I would highly recommend Conservatoryland to anyone considering installing a conservatory.

17 December 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Will at conservatory land....

Will at conservatory land was so helpful. Although we didn't take the offer. He was so accommodating, helpful and didn't push fir answers. Totally recommend 👌

28 November 2024
Unprompted review
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Reply from ConservatoryLand

Thank you very much for your kind review, this has been passed on to Will

Rated 5 out of 5 stars

Excellent outcome

Excellent outcome, you know when you're not sure if it will suit, it's what you need and can afford. ConservatoryLand came to the rescue. They helped me through 'the process' with infinite patience (well done to the team). We had the most amazing fitter and my husband who retired from the building trade was impressed. The conservatory sits on the front of the house in a recess on the side and looks like it has been there years, it blends so well. Thank you all involved.

22 November 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

What a brilliant experience from Conservatory Land

Excellent service from start to finish. Really easy to order our new Conservatory, great price, great quality and excellent fitters. Very clean and tidy throughout the installation. Would definitely recommend.

25 October 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

Fantastic service

Fantastic service , great sales advisers who helped us choose what we wanted they were very patient and everything done and delivered on time
conservatory looks great and classy installers worked hard and cleaned up left it immaculate
Would recommend this company to anyone looking for an extra room

18 November 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Great service up in three days cliff…

Great service up in three days cliff and Ricky absolute amazing can't fault them one little bit very clean and tidy great lads to have
An asset to your company thankyou so much

12 November 2024
Unprompted review
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Reply from ConservatoryLand

Thank you for your review. We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, workmanship and delivery. Lean to conservatory built in 7 days with minimum digging and excellent value for money. Very happy with my new conservatory. Keep up the good work!

12 November 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

I am so pleased with my conservatory

I am so pleased with my conservatory, it was ordered and built within 6 weeks. Everything is perfect. The fitters were really good and didn’t stop working all day to get it built. I have already recommended them to friends as the most reliable and friendly company to have a conservatory with.

5 November 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

From the delivery driver

From the delivery driver, Billy, to the installers, Andy and Ryan, the whole experience went like a dream.
It’s very difficult to wipe the smile off my wife’s face since it’s been erected.

30 October 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very professional and quality of materials was superb.
Will recommend this company to anyone who wishes to get value for money.
Thank you guys.
A. Onyeukwu

24 October 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

So glad we choose ConservatoryLand. rom the moment I made the call and…

From the moment I made the call and spoke to Will, to speaking to Karen to make sure we were happy with the finished product the process was, everything as planned, We couldn't have asked for anything more, the construction team arrived along with delivery, they worked tiresely through some bad weather, it is a perfect addition to the house, so pleased we choose Conservatoryland. Thank you

2 April 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your kind review. We are so happy that you have had a great experience with us.

Rated 5 out of 5 stars

Very satisfied with my conservatory

Very satisfied with my conservatory. The price was very reasonable, and the workers are very professional and respectful. Can highly recommend.

23 September 2024
Unprompted review
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Reply from ConservatoryLand

Thank you for taking the time to share your experience with us. We are grateful for your feedback.

Rated 5 out of 5 stars

Impressive experience

I am really happy with my purchase and installation from conservatory land. I was particularly impressed with how easy it was online to get an estimated quote. You can play around with measurements and styles and see what works for your space and budget. The team was super friendly, helpful and accommodating. The quality of the materials and price were good.
I would not have been able to go ahead if it wasn’t for there interest free credit options, so that was amazing.
The installers were professional, friendly, tidy and worked fast. My project was completed with about 3 weeks with minimal mess. Very pleased.

14 October 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Amazing company to deal with…

From start of planning to the end result, we couldn't have had a better experience. The conservatory land team were all amazing on getting us what we wanted.... The builder Jason I couldn't praise enough... Would definitely recommend him again... When our next conservatory is ordered.... He went over and above, even with the start of build in the rain.

The idea of the brick slip walls saved so much time and money, and also no need for skips etc. The builder kept all areas neat and tidy everyday. Honestly no complaints..... If your looking for a conservatory to be built in no time, with minimum groundwork then this company is for you.

Well done to everyone involved in our build.

7 October 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

A professional and trustworthy company …

From the start to finish this company and their builders were brilliant putting us at ease and helping us to design the best conservatory for our needs at a very competitive price .Delivery was on time and our builder was amazing. The conservatory was up in no time he was considerate , friendly , professional , organised and he left the garden neat and tidy. I can’t recommend them enough.

26 September 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

Outstanding Company, People and Installation Team

The company, the people behind the scenes, especially Karen in Customer Service and Sean the installer and his team made our life less stressful. They went above and beyond what was required. We really did feel that we were being looked after. The way that they dealt with everything from start to finish shows what great people they are and I wish all companies treated their customers in that way.

We love our new conservatory. It's exactly as they said it would be and we highly recommend ConservatoryLand.

27 September 2024
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Very happy

Very happy with the Conservatory Land, from talking to sales and tech guys to the instal team. They were all lovely and did a great job. Thanks 🙌

18 September 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

Efficient, Reliable, A pleasure to deal with

This company was a pleasure to deal with from beginning to end. My initial enquiry, on a Sunday evening, was immediately answered by Niall, a senior director, who continued to answer all my many questions in meticulous detail - yet never put pressure on me to buy. His patience was exemplary - and unique, in my experience of similar companies. The installation team - Stuart and Steve - were knowledgeable, efficient and reliable. They worked hard every day and the end result was the conservatory I'd visualised (helped by the mock-up photo Niall sent of it attached to my house!). My initial enquiry was in May, I ordered in June and the conservatory was completed in September, over 7 days. Quite phenomenal in today's world of delays and no-shows. Based on my own experience, I can recommend this firm without reservation.

20 September 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 4 out of 5 stars

Overall I was pleased with how quickly…

Overall I was pleased with how quickly everything went through from the moment I had clicked on ConservatoryLand website. The work was done quickly. When I had a problem with rain water seeping through one of the outer wall, Gary was very quick to repair and I have had no problems since. Nothing to pay for a year was a plus, along with the price.
However, my 4 star is because I wish I had been given more advice on the measurements I had provided. A half a foot wider would have been perfect.

23 September 2023
Unprompted review
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Reply from ConservatoryLand

Thank you for taking the time to share your experience with us. We are grateful for your feedback.

Rated 5 out of 5 stars

Couldn’t fault this experience from…

Couldn’t fault this experience from start to last finish. Initial scoping call was great, what I had to complete and send online was easy, price was transparent and honest, invoicing and payment was easy. Gary the joiner they sent was amazing, so much so I used him for a garage conversation straight after. In the year since the work the conservatory has been a brillant addition, well used and has no issues and I have received 3 follow up calls to check everything is ok and all reasonably spaced at 1, 6 and 12 months. I would whole heartedly recommend Conservatoryland.

21 September 2023
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

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