Connecto Transfers Reviews 

14,305
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 4,283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and reliability, often highlighting the helpfulness and professionalism of the drivers. Many appreciate the drivers' punctuality, courteous demeanor, and willingness to assist with luggage and provide a comfortable ride. The booking process is generally described as easy and straightforward, with many noting prompt confirmations and good communication from the company and drivers. However, some people were dissatisfied with the delivery service, citing instances where drivers were late, did not show up, or failed to provide requested amenities like child seats. These issues sometimes led to significant stress and inconvenience, with customers being left stranded or having to find alternative transportation. A few other people also felt that the booking process could be problematic, with some experiencing difficulties in getting their reservations corrected or confirmed.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting drivers as polite, friendly, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising drivers for being polite, friendly, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting positive experiences where drivers... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and straightforward,... See more

Location

Clients share ambiguous opinions on location, with some reviewers reporting positive experiences such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked transfer as we left Dublin airport. Confirmation was confirmed before we landed. 6 seater vehicle awaited us from Montpellier airport to go to Marseillen Plage. Very courteous driver, great ser... See more

Company replied

Rated 5 out of 5 stars

We had Enrico drive us from Positano to Salerno. He was polite, friendly and accommodating. I would definitely request him as a driver again. I sensed he was under a lot of pressure to get his clien... See more

Company replied

Rated 5 out of 5 stars

Excellent driver! He personally met us at the airport and tracked our flight in real time. Our plane arrived earlier than scheduled, and the driver called us ahead of time and arrived early as well, s... See more

Company replied

Rated 5 out of 5 stars

Edward was our driver from and back to the airport in Tirana. 2.5 hour transfer to Vlore was comfortable in a modern vehicle with aircon. Edward was extremely polite and kind and gave us a really good... See more

Company replied


Company details

  1. Transportation Service

Written by the company

Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(14,305)

4,958 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Very good, very nice!

6 July 2026
Connecto Transfers logo

Reply from Connecto Transfers

Hi Briek,

We're so happy to hear you enjoyed your experience with us! We truly appreciate your kind words.

Kind regards,
Ivana

Rated 5 out of 5 stars

It was just great

It was just great. The driver even came in advance which was very nice and wrote me a text where he was parked. Moreover he was a great help as I was travelling alone with my little daughter of 18 months.

5 July 2026
Connecto Transfers logo

Reply from Connecto Transfers

Hi Trine,

We're so happy to hear about your excellent experience! It's wonderful that our driver was early, communicative, and a great help with your daughter.

Kind regards,
Ivana

Rated 5 out of 5 stars

Great transfer Grazie

Easy to book, quick confirmation, contact from driver to confirm and very kind helpful driver, grazie

5 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Alexandra,

We're so pleased to hear that booking was easy and that you received quick confirmation! It's wonderful that the driver contacted you and was so kind and helpful.

Kind regards,
Ivana

Rated 5 out of 5 stars

Great service and always reliable

Great service and always reliable. I have used them many times and always on time and excellent drivers

5 July 2026
Connecto Transfers logo

Reply from Connecto Transfers

Hi Mr. Cotton,

We're so happy to hear that you've consistently received great service and found us reliable. It's wonderful to know that our drivers are excellent.

Kind regards,
Ivana

Rated 5 out of 5 stars

On time

On time, fair prices, nice & clean car , nice and friendly driver.

6 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Christian,

We're so pleased you had a great experience with our punctual service, fair prices, and friendly driver in a clean car! Thank you for your kind words.

Kind regards,
Ivana

Rated 5 out of 5 stars

We had a great experience

We had a great experience. The driver was friendly, smiling, and had a good sense of humor. He was waiting for us when we arrived at the airport. The car was clean, comfortable, and had air conditioning. Everything went perfectly. Highly recommended!

30 June 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Aiga,

We're so pleased you had such a great experience with our service. It's wonderful to hear about your driver's friendliness, punctuality, and the comfortable, clean car. We appreciate your high recommendation!

Kind regards,
Ivana

Rated 5 out of 5 stars

Driver picked us up on time very good

Driver picked us up on time, very clean and tidy car.
She drove very well and steady.5 stars all around
Big thank you .

5 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi,

We're so pleased to hear you had such a positive experience! It's wonderful to know our driver was on time and that you appreciated the clean car and steady drive. Thank you for your kind words!

Kind regards,
Ivana

Rated 4 out of 5 stars

Our driver was punctual and…

Our driver was punctual and communicative. He was helpful and transferred us directly where we needed to go. He was pleasant and nice.

5 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi,

We're so glad to hear that your driver was punctual, communicative, and helpful in getting you directly to your destination. We appreciate your kind words!

Kind regards,
Ivana

Rated 5 out of 5 stars

Everything ok

I was flight delayed 2,5 hours but they organize everything and wait us after midnight

5 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Ana,

We're glad we could accommodate your delayed flight and ensure everything was organized for your late arrival. Thank you for your understanding.

Kind regards,
Ivana

Rated 5 out of 5 stars

Great service

Great service! Easy to book. Driver was very punctual. Best price I could find after comparing a few companies.

5 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Jana,

We're so glad you experienced great service and found booking easy. It's wonderful to hear our driver was punctual and that you found our pricing competitive!

Kind regards,
Ivana

Rated 4 out of 5 stars

Every thing went well

Every thing went well. Good communication and the driver was on time. The only negative thing was that he used his phone quite a bit during the ride. Typing and reading stuff. But very friendly and service minded.

2 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Elen,

We're glad to hear that everything went well and that the driver was on time and friendly. We apologize for the driver's phone usage during the ride and appreciate you bringing this to our attention.

Kind regards,
Ivana

Rated 5 out of 5 stars

Our driver Marco was brilliant

Our driver Marco was brilliant. Flew into Dubrovnik and he contacted us on landing. Made the necessary arrangement due to the new EUROPEAN ENTRY SYSTEM being a bit hit and miss when it comes to how long it takes to get through the airport. Was there within a few mins of us getting through and by the time we got to Dubrovnik we were in the know, and ready to go. Good price great service for us.

2 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Don,

We are so pleased to hear that your experience with us was excellent from start to finish. It is wonderful to know that our driver provided such brilliant service, especially with the new entry system. We appreciate you sharing your positive feedback!

Kind regards,
Ivana

Rated 5 out of 5 stars

Stress free experience!

Our driver was prompt and communicative. Even allowed us to stop at an ATM on our way. Thank you for a hassle-free experience!

5 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Jessica,

We're so glad you had a hassle-free experience! It's wonderful to hear our driver was prompt, communicative, and accommodating. Thank you for your kind words!

Kind regards,
Ivana

Rated 1 out of 5 stars

Driver didn’t show up

Did NOT show up. AVOID! Customer service told me to find a taxi myself..

27 June 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Idar,

We’re truly sorry that your driver did not arrive and that you had to arrange alternative transport yourself. This is not the experience we want our guests to have, and I have reached out to you by email so I can follow up personally.

Kind regards,
Ivana

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look