Connecteam Reviews 1,155

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the app and website intuitive and easy to navigate. Many highlight the efficiency of the service, noting how it streamlines various business operations and simplifies tasks like scheduling, payroll, and communication. People also appreciate the helpfulness of the staff and the comprehensive features offered. However, some customers mentioned that certain manager functions within the app could be cumbersome, and they desired more administrative capabilities, such as adjusting timesheets directly. A few users also found the website less straightforward to understand and noted that some features, like shift confirmation, were not as accessible on the mobile app for all users.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the platform's ease of use and... See more

Application

People report positive experiences with the app, finding it intuitive and easy to use for various tasks like... See more

Staff

Users describe positive interactions with staff. Many reviewers praise the support staff for being helpful,... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight that the service has been... See more

Website

Reviewers mention positive feedback about the website. Customers find the platform very user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This has been a very useful app - we have a small team so the importance of everyone knowing who is working when has been really useful, as well as being able to plan for planned absences. Use is int... See more

Rated 5 out of 5 stars

Connecteam has been a game changer for our company, Once you understand scheduling and forms it streamlines all our engineers shifts in to an easy format and the APP is fantastic for the engineers to... See more

Rated 5 out of 5 stars

As a small microservice, finding systems that are affordable, user-friendly, and genuinely useful can be difficult, especially in the early stages of building a business. Connecteam has... See more

Rated 5 out of 5 stars

I’m enjoying the ability to chat with various groups of team members a lot! Someone set up a comic relief chat, and its to be a fun team builder! There is redundancy I don’t quite have figured out wi... See more


Company details

  1. Software Company

Written by the company

Connecteam is a leading all-in-one workforce management platform designed to streamline operations and enhance communication for businesses of all sizes. With a user-friendly interface and powerful features, Connecteam helps companies manage, train and communicate with the non-desk teams more efficiently. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time. Connecteam is trusted by over 50,000 companies and is used by more than 1,000,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial! What Connecteam offers: *Employee Scheduling: Easily create and manage shift schedules, handle time-off requests, and ensure optimal staffing levels. *Time Tracking: Monitor work hours with digital timesheets, track attendance, and manage overtime. *Task Management: Assign tasks, set deadlines, and track progress to keep projects on track and ensure accountability. *Communication Tools: Facilitate real-time messaging, group chats, and announcements to keep your team connected and informed. *Document Management: Store and share important files, procedures, and policies securely within the platform. *Forms and Checklists: Create and manage custom forms, checklists, and surveys for streamlined data collection and compliance. *Employee Training: Deliver training materials, track progress, and manage certifications with integrated training modules.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 88% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Connecteam is a small business bestie!

Connecteam makes using their software super easy. I love that each section has a tutorial video available. I also love referring smaller businesses that I work with to Connecteam so that can enjoy a free account while growing their businesses! I love that there are so many integrations with other software and that they cover so many things (like scheduling, timesheets, time off requests, documentation, etc) that small businesses need to be compliant, successful and organized.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Connecteam is a life saver

Connecteam is a life saver! Once trained it's a very easy system to operate. It made my job 100% easier and my teammates love it! Scheduling job, clocking in/out, and much more is now organized and made into one shared vision.

3 April 2026
Unprompted review
Rated 4 out of 5 stars

Great Data Reporting, Decent QBO Payroll Connection

Connect team offers great timesheet reporting. Using the timesheet data, I was able to prepare a grey summary of the employee's hours.

I find the connection to QBO payroll somewhat good. It does sync the hours over, but it lumps them all into regular time, including hours that should be considered overtime.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

New to Connecteam

My company is new to Connecteam. So far everything has been great and a breath of fresh air from the previous system we were using. User friendly and easy to use! Happy we made the switch.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Connecteam has been very useful for our…

Connecteam has been very useful for our small business. We are discovering tools that can enhance productivity, saving time to look after other important tasks.

We are learning how to use some features still, but so far the experience has been very positive!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

My dream system

We are a small business and we have been able to centralize 80% of our operations on Connecteam. It is great from the operational stand point to see how the employees are engaging with platform.

1 November 2025
Unprompted review
Rated 4 out of 5 stars

Great app

Easy to set up, create schedules, and request shift replacements. The multiple chat feature is great. Good for payroll tracking. The clock in/out feature is nice but would like the ability for users to enter hours at the end of shift rather than having to request approval. It makes a lot of extra notifications. Also a setting to show payroll hours in decimal form rather than hours and minutes would match payroll programs better (ie. 1.5 hours vs 1:30). Overall a very handy app!

31 March 2026
Unprompted review
Rated 4 out of 5 stars

Good Roster and tracking app but...

Good Roster and tracking app, but the notifications did not work well when you have more than 1 company. It did not give you a buzz when someone send you msg if you are not in right company profile.

31 March 2026
Unprompted review
Rated 4 out of 5 stars

Use-Friendly

Overall, Connecteam is easy to use. There are a few small features that would be improved, but it is user friendly. We don't have the highest level of Connecteam, but a lower tier. That may play a part in it.

30 March 2026
Unprompted review

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