I have ordered on next day delivery extra pay amount.but it's been late for 3 days. I am really happy after discussion with customer service it's resolved with in 30 minutes and got refunded delivery... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The packaging was ripped when it arrived because the envelope was so thin, you could see the contents, so discretion needs a lot more attention *****To add I've had a reply from them and they've agr... See more
Company replied
I was buying these from Amazon until they stopped stocking them and out of all the brands Sagami are the best. However after recieving them I had an e.mail from Amazon warning me on a product recall... See more
Great fast service, Even after I put my old address on the order like an idiot 🤦🤦 One quick email , all sorted Delivered on time in perfect condition 👍
Company details
Written by the company
We stock a huge range of condoms, lubricants and accessories from the biggest brands in the business! Shop Durex, Mates, SKYN, Trojan and more with FREE Royal Mail 48 Tracked delivery on orders £25+. Otherwise, delivery starts at just £2.99. Discreet delivery on every order as standard.
Discreet delivery
We offer discreet delivery on every order as standard
Order to your home, office or any other address you have access to, with our discreet delivery guarantee. We use plain, generic packaging to send out every order.
Contact info
PO Box 222, LL29 0FU, Colwyn Bay, United Kingdom
- hello@condoms.uk
- condoms.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 24 hours
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The product excellent arrived on time…
The product excellent arrived on time the issue I had was as I followed the instructions the cap would push down so I open the top to use the product
13 January 2026
Easy to use website
Easy to use website, well received updates and fast delivery. Would use again
13 January 2026
Great prices
12 August 2025
I have ordered on next day delivery…
I have ordered on next day delivery extra pay amount.but it's been late for 3 days. I am really happy after discussion with customer service it's resolved with in 30 minutes and got refunded delivery charges.
13 January 2026
The product met my expectations…
The product met my expectations perfectly, and I plan to make another purchase soon.
10 January 2026
Unprompted review
Great company
Great company, they provide different products so you can find the best that work for you. The service is quick and easy.
17 July 2025
The packaging was ripped when it…
The packaging was ripped when it arrived because the envelope was so thin, you could see the contents, so discretion needs a lot more attention
*****To add I've had a reply from them and they've agreed to review their packaging and issued me with a full refund so although my initial experience wasn't the best they've rectified it.
Their customer service is excellent and I'll definitely be ordering from them again.
17 September 2025
Reply from Condoms.uk
Hi Vincent,
Thank you for your custom and for taking the time to leave a review for us.
We were unaware there was a problem with your order until we read your review just now. We're very sorry to hear about this, our team has reached out to you directly via email to resolve this as soon as possible for you.
Please respond to our team's email at your earliest convenience so we can assist you further.
Yours,
The Condoms.uk Team
Reply from Condoms.uk
Hi Najmul,
Thank you for your custom and for taking the time to leave a review for us.
We were unaware there was a problem with your order until we read your review just now. Our team has reached out to you directly via email to resolve this as soon as possible for you.
Please respond to our team's email at your earliest convenience so we can assist you further.
Yours,
The Condoms.uk Team
Quick delivery lots of information and…
Quick delivery lots of information and descreet
13 September 2025
Reply from Condoms.uk
Hi Colin,
Thank you for your custom and for taking the time to leave a review for us.
We were unaware there was a problem with your order until we read your review just now. Our team has reached out to you directly via email to resolve this as soon as possible for you.
It appears your item has not arrived as an incomplete or incorrect address was provided on checkout, but we'll be able to confirm this 100% for you and have it resolved once we hear back from you via email.
Please respond to our team's email at your earliest convenience so we can assist you further.
Yours,
The Condoms.uk Team
Top of the gel was broken
The pump top of the gel was broken! Snapped off. It was well packaged so can only assume it was badly handled after packaging or during delivery. Not so easy to use now
11 September 2025
Reply from Condoms.uk
Hi Fiona,
Thank you for your custom and for taking the time to leave a review for us.
We were unaware there was a problem with your order until we read your review just now. Our team has reached out to you directly via email to resolve this as soon as possible for you.
Please respond to our team's email at your earliest convenience so we can assist you further.
Yours,
The Condoms.uk Team
My experience is very good 👍👍👍👍👍
11 September 2025
Nice tight fit good to find things for…
Nice tight fit good to find things for a smaller person
10 September 2025
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