Concept Global Reviews 375

I love the sling bag! It is high-quality and everything as described. I mistakenly ordered the smaller bag. When I contacted customer service, Justine was absolutely amazing with the customer service she provided. Her response was in minutes of my original email, and it was almost like chatting with her. She made it so seamless and easy. I recommend the product, and if you need it, the customer experience was fabulous!

For the past two weeks, I've had added peace of mind walking in public places because my new CONCEPT GLOBAL crossbody bag 2.0 has protected well my daily personal items: wallet, business card holder, metal credit card holder, pocketknife, key sets, and billfold. ‘Well constructed’ was my initial impression after removing each of my black & beige bags. The improved low-profile ‘2.0’ crossbody sling bags impressed. What stands out is the bag's 500D Nylon feeling sturdier — tough in a nice way, leaving zero doubt that my contents inside their zippered pockets will be protected from the weather. The steel cable straps (‘cut-proof’) were a standout safety feature, along with the close-to-the-body back zippered pockets. The YKK zippers, 3-point locking buckle system, and RFID-blocking lining throughout are shared with my leather Concept Global sling bags. The 500D Nylon collects lint when sitting against my cotton hoodies, but nothing a lint roller can't handle. I am very pleased with the 2.0 crossbody bags.

I enjoy the sling bag while doing my cruises, hold everything I need, cellphone, wallet, passport and money, I am a lefty and I have no issues with the bag, sits under my right arm and easy access to everything

This is one of my favorite bags. I use this when I travel with my family and on daily commutes/rides on my motorcycle. The RFID is legit. So much so, my push to start car can't recognize the key when it is in the bag. Lightweight and comfortable. A great quality product.

I took advantage of the BOGO deal. The bags arrived about 2.5 weeks after. I am a lefty and normally wear a sling bag in the front with the pocket openings pointing up. Unfortunately, the sling bags were right-sided and if I were to use it as it would normally, the bag will be on its side or it will have to go on my back.

I emailed customer service and they responded promptly. They were very gracious about solving my concern and gave me a refund. They suggested sharing the sling bags to someone who might want it, so I gave it to my wife who had been using it regularly. She loves the bag as it answers her needs when at work. They are large enough to fit her essentials.

I wish that I could have one for myself as well, but I am overwhelmed by the customer service response, which is why I’m giving them five stars.

This bag is slightly bigger than the previous bags and it's great to carry everything you need.

Update: I am updating to 3 stars as I just rec'd the products on the 21st and they seem ok. Will need to travel and use them to check out their durability. The reason for 3 stars is the fact that I was not provided an estimated arrival date when I ordered and did not realize they were made overseas and would require an extensive delivery time.

I ordered 2 sling bags on March 10th. Paid with PayPal. Have not heard anything on when I might expect arrival of the products. I called day before yesterday, and they said they would put a tracker on it and I would have all the info. within 48 hours, have heard nothing from that effort. Sent an email to customer service yesterday and they responded fairly quickly. They said they couldn't find the order even after I sent the info from the PayPal invoice. They then said they would turn this over to someone to look into it further. I asked today when I might expect some type of response as to their investigation or a ship date? No response as of this time. If I don't hear from them soon, I will ask PayPal to recover my money. Dissappointed so far.

I ordered a travel bag as a present for a friend. It took 3 weeks to arrive. I have asked for their help to find my package. They replied but nothing of an information came to me. After I received the bag, it was a huge disappointment. It's nothing like the advertised product. It's a low quality flee market product at best. I asked for my money back which I have got so that's why I gave 2 stars instead of 1. Do not buy it!

Great company! Customer service is top notch!! Can't wait to use my bag!!!

Hello everyone, I would like to share my experience of purchasing two crossbody bags from this wonderful company. Unfortunately, for personal reasons, I had to cancel the purchase. However, I was truly impressed with how this company handled everything. The customer service was impeccable. The team responded to all of my questions very quickly and processed my refund just as fast — without any unnecessary questions or complications. I am very grateful to them and highly recommend this company. You’re doing a fantastic job — please keep up the great work! Thank you so much!”

Great quality, nice options, cool product

I have been very impressed with the staff at Concept Global. I made a mistake in my initial order that their communication and helping me correct the issue was excellent. I highly recommend this company and look forward to using my new sling bag.

I borrowed a friend’s textile Concept Global (CG) sling. I have four slings and the CG sling fits my needs the best. I can fit everything I need when I’m traveling: passport, phone, cord, cash, ear plugs, one pack of wipes and a Snickers bar. What I like about it is its slim size and light weight. I love it so much I didn’t return it to my friend but instead bought him and me the leather version when CG had a 2 for 1 sale. I highly recommend their Travel Sling Bag. It’s a available on Bezos’ website. Happy traveling, everybody!

Communication was excellent,
My wife and I are very happy with the 2 Sling Bags we purchased, if fact I have now ordered 2 more in leather for gifting to my son and wife.

The product is very high quality! It is EXACTLY what it’s advertised to be. We love our bags!

I ordered the travel sling bag and took advantage of the two for one offer. The sling bags arrived when expected and are good quality and a handy size for phone, wallet, passport and other slim items. I gave the second sling bag to my partner who is delighted with it.

Fantastic sling bag, perfect for safety and travel. An absolute must if travelling in Europe👍

If you are looking for a great product with excellent customer service, Concept Global has it all! Thanks again for your service; it's rare these days! ;)

I love this sling bag. It was just what I needed. I got tired of carrying my cell phone in my pants pocket. Our cell phones get a little heavier and a little bigger these past few years this sling bag really really helps. I can’t imagine leaving my apartment without it. Very good quality. I love the little antitheft device that prevents the zippers from being opened by unwanted hands. I love the pockets in the sling bag to place my cell phone, a pair of sunglasses and also my AirPods.

It was internationally delivered within two weeks, customer service has been outstanding. And the products ordered didn’t disappoint. Look forward to using them.