I’ve done a lot of online trainings, but Compliant City stands out. The commitment to excellence shows from registration to delivery. Sessions start on time, materials are relevant, and the trainers a... See more
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Compliant City really walks the talk when it comes to excellence in teaching and learning. I joined one of their webinars last month and the quality was top tier. The facilitator broke down complex to... See more
The link to event wasn't sent after paying the fee. I had to follow up several times without any responses. Link was sent last minute so technology wasn't set up appropriately to be able to attend l... See more
Company replied
There was a lot of great information. A rocky start with the getting the presentation going. Speaker was very good, but I didn't feel that the person introducing her was very good. She was having... See more
Company replied
Company details
Written by the company
Compliant City sees education as a commitment to excellence in both teaching and learning. We at Compliant City really believe in the educational process. We believe that learning is an ongoing process. It is a never-ending circle. Compliant City’s primary goal is to give you the best and most pertinent webinars and online training to improve your quality of life and the growth of your business.
Contact info
444 Alaska Avenue Suite #BOW750 , 90503 , Torrance, United States
- +1 213-493-6021
- support@compliantcity.com
- compliantcity.com
3.6
Average
34 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve done a lot of online trainings
I’ve done a lot of online trainings, but Compliant City stands out. The commitment to excellence shows from registration to delivery. Sessions start on time, materials are relevant, and the trainers are experts who encourage questions. What I appreciate most is their mindset that learning never ends they don’t just dump info and leave you. There’s real support and they make sure the webinars are pertinent to real business challenges we face daily. I’ve recommended them to my whole team because the value is unmatched. Keep raising the bar.
15 April 2026
Unprompted review
Compliant City really walks the talk…
Compliant City really walks the talk when it comes to excellence in teaching and learning. I joined one of their webinars last month and the quality was top tier. The facilitator broke down complex topics in a way that was easy to understand, and everything was practical, not just theory. You can tell they genuinely believe learning is an ongoing process because they keep updating their content and they even share follow-up resources. My business has already started applying what I learned. If you want training that actually improves your quality of life and business growth, this is the place.
13 April 2026
Unprompted review
Good Class
Presenter was knowledgeable and material was relevant for what needed to be learned.
30 October 2025
Reply from Compliant City
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that you enjoyed the class and found the content relevant and valuable. Our presenter works hard to deliver clear, accurate, and practical guidance — and your feedback means a lot to us.
We truly appreciate your trust in Compliant City and look forward to supporting you with more compliance-focused training in the future!
Poor Service
The link to event wasn't sent after paying the fee. I had to follow up several times without any responses. Link was sent last minute so technology wasn't set up appropriately to be able to attend live. It took several days for the recorded version to arrive via email. Horrible customer service and would not recommend to others.
13 October 2025
Reply from Compliant City
We’re truly sorry to hear about your experience and understand how frustrating that must have been. Our team did send the joining link multiple times, but it appears the emails were bouncing back. As soon as we were able to reach you, the link and recording were shared. We sincerely apologize for the delay and inconvenience.
We value your feedback and are taking steps to improve our communication process to ensure a smoother experience for all attendees. Please share an alternate email address or contact us directly at support@compliantcity.com
so we can make sure you receive all future materials promptly.
Thank you for bringing this to our attention — we appreciate the opportunity to make things right.
Seemed a bit disjointed at the end when…
Seemed a bit disjointed at the end when wrapping up, but otherwise it was good.
9 October 2025
Reply from Compliant City
Thank you for sharing your feedback and for rating us 4 stars! We're glad to know you had a positive experience with Compliant City. We appreciate your honesty and will take your comments into account to make future webinars even better. We look forward to having you join us again soon!
Paid but never got link to join
I never got the link to log into the webinar live. I emailed and also tried to chat and got zero response.
9 October 2025
Reply from Compliant City
We sincerely apologize for the inconvenience you faced while trying to join the live webinar. Our team made multiple attempts to send the joining link to your registered email address, but unfortunately, the messages were returned undelivered.
To make sure you receive the webinar recording and materials without any delay, please share an alternate email ID or reach out to us directly at support@compliantcity.com
. We’ll send the recording link right away.
We truly value your time and patience, and our team is already taking steps to ensure a smoother experience for all future attendees.
Website easy to access and use
Website easy to access and use. Materials are well prepared.
15 September 2025
Reply from Compliant City
Thank you so much for your kind words! We’re delighted to hear that you found our website easy to use and the materials well prepared. Your positive feedback means a lot to us, and we look forward to continuing to support you with valuable resources. 🌟
Not Just Fluff
The wealth of knowledge in this webinar was outstanding.
11 September 2025
Unprompted review
Reply from Compliant City
Hello Luci,
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you found the webinar valuable and full of useful knowledge. Your feedback motivates us to keep delivering practical, compliance-focused sessions that truly help professionals like you.
We look forward to seeing you at our upcoming webinars!
Best regards,
Sarah Williams
Compliant City Team
Would have like to know more abut the…
Would have like to know more about the tax liabilities for payroll, example, in NY you have to pay the family leave tax through a workers comp company, things that may be different in other states, even if you didn't want to get into that some information on how to learn about the tax liabilities in each state would have been very helpful. I really got nothing out of this seminar.
20 June 2025
Reply from Compliant City
Thank you for attending our recent webinar and for taking the time to provide your feedback.
We regret that the session did not fully meet your expectations. This webinar was structured to deliver a broad overview of multi-state payroll compliance, including areas such as telecommuting-related tax liabilities, residency rules, reciprocity agreements, non-resident withholding, and Department of Labor requirements. While it was not intended to provide in-depth, state-by-state tax guidance, we understand that you were seeking more specific information, such as how New York handles Paid Family Leave through workers’ compensation providers.
Your feedback is greatly appreciated and will help guide the development of future sessions. We are continuously working to improve our content and provide greater value to our attendees.
If you have specific questions related to the webinar topic—even those not directly addressed during the session—we encourage you to reach out to us at support@compliantcity.com. We will be happy to forward your question to the speaker and ensure you receive a direct and informed response.
Thank you once again for your participation and for helping us enhance the quality of our programs.
—The Compliant City Team
Helpful templates but extremely politically motivated
Of the hour and a half the webinar was scheduled for, maybe 30 minutes was actually spent on how to do an internal audit and what to be mindful of on the new form and how to do it correctly. This training, despite saying it was neutral, was extremely politically motivated. There was quite a bit of personal opinion and commentary from the presenter that was not needed or necessary for those in the training to know. The actual audit how-to and the tools and templates provided are helpful, but the rest of it was frankly unprofessional.
2 June 2025
Reply from Compliant City
Thank you so much for attending our webinar and for taking the time to leave a detailed review. We truly appreciate your comments and are glad to hear that you found the internal audit tools, templates, and key guidance helpful.
At Compliant City, we work hard to ensure every session is informative, practical, and supportive of professionals navigating complex compliance challenges. We're sorry to hear that parts of the presentation didn't fully meet your expectations in tone, and we take this feedback seriously. We're already working closely with our speakers to ensure all content remains neutral, focused, and aligned with the needs of our audience.
Your feedback is valuable and helps us improve — and we hope the helpful materials and insights you gained will continue to support your compliance efforts. If there's anything else we can assist you with, please feel free to reach out to us at support@compliantcity.com.
We’d love to have you join us again and hopefully provide an even better experience next time!
—The Compliant City Team
The trainer and training material was…
The trainer and training material was clear.
29 April 2025
Unprompted review
Reply from Compliant City
Thank you for your valuable feedback. We are pleased to hear that the trainer and training material provided clarity. Our commitment at Compliant City is to ensure our educational resources are always precise, practical, and effective in supporting compliance standards. Your positive experience is a testament to our ongoing efforts.
Information may have been useful for…
Information may have been useful for someone who has no experience dealing with I-9s at all. For people who have experience, this was very slow. The information is very basic, even with the "updates". The presenter was basically reading off the power point and the person who controls the slides definitely was not paying attention and a lot of time was wasted waiting for slides to change. This was not beneficial to me at all.
9 April 2025
Reply from Compliant City
Thank you for taking the time to share your feedback.
We’re sorry to hear that the session did not meet your expectations. Our goal is to provide webinars that are valuable to attendees across all experience levels. We understand that for those already familiar with I-9 procedures, some portions may have felt too basic. Your feedback regarding the pacing and slide transitions has been noted, and we will work closely with our team to ensure a smoother and more engaging experience in future sessions.
As a gesture of appreciation to those who attended the live session, we would be happy to provide you with a complimentary copy of the webinar recording. Additionally, if you have any specific questions related to the content, please don’t hesitate to reach out to us at support@compliantcity.com. We’ll make sure to get back to you as soon as possible with the information you need.
Thank you once again for your feedback—it truly helps us improve and serve you better.
I-9 Audit Webinar
Very informative webinar! I learned a lot and the presenter answered all questions I had.
22 April 2025
Unprompted review
Reply from Compliant City
Thank you so much for your 5-star review! We're thrilled to hear that you found the I-9 Audit Webinar informative and that all your questions were answered. Your feedback means a lot to us, and we’re glad we could provide value.
We look forward to seeing you at future Compliant City webinars!
Technical support didn't help instructor
The content was good, but I was put off by the way the technical person treated the presenter. She logged on with two accounts and was experiencing feedback. Instead of asking her to log off both accounts and reconnect with one, he just told her to continue with the feedback she was hearing because the audience could not hear it. If you have ever tried to talk with feedback (your own words coming back at you), it is very difficult. I do not think he provided a good solution for the presenter. She did a great job considering the conditions but it had to affect her presentation. Several Compliance City people were on the call and did not speak up to help the presenter.
18 February 2025
Reply from Compliant City
Thank you for sharing your honest feedback. We’re glad you found the content valuable and truly appreciate your perspective on the technical challenges. We sincerely apologize for any frustration caused by the handling of the audio issue. Your concerns are valid, and we will be reviewing our internal processes to ensure a smoother experience for both our presenters and attendees in the future.
We strive to provide the best learning environment possible, and your input helps us improve. We hope to have the opportunity to offer you a better experience in an upcoming session.
There was a lot of great information
There was a lot of great information. A rocky start with the getting the presentation going. Speaker was very good, but I didn't feel that the person introducing her was very good. She was having trouble with the audio and he seemed a bit impatient with her.
Also, still waiting for the email with additional documents that were mentioned during the presentation, When can I expect that?
18 February 2025
Reply from Compliant City
Thank you for your feedback! We're glad you found the presentation informative and the speaker engaging. We apologize for the technical difficulties at the start and appreciate your patience.
Regarding the additional documents, we have already sent them. If you haven't received them yet, please check your spam folder. If they're still missing, our support team will resend them shortly.
We appreciate your support and look forward to providing you with an even better experience in the future!
Best,
Robert Hook
Compliant City Team
Great Information
6 February 2025
Unprompted review
Reply from Compliant City
Thank you for your 5-star review! We're thrilled to hear you found the webinar valuable. Your support motivates us to continue delivering insightful and practical content. We look forward to having you at our future sessions!
Not what I thought it was going to be
I thought this was going to be a little more in-depth, not just a powerpoint that she read off of. Honestly, I didn't learn much more than I already knew.
28 January 2025
Unprompted review
Reply from Compliant City
Thank you for your feedback. We’re sorry to hear that the webinar did not meet your expectations. Our aim is always to provide in-depth and valuable insights beyond the presentation slides, and we appreciate your input on areas for improvement. If you have specific questions or topics you were hoping to learn more about, please feel free to share them with us. We’d be happy to follow up with additional information from the speaker. Your feedback helps us enhance future sessions, and we truly appreciate it.
Just ok
The title of the webinar was somewhat misleading, as it suggested a detailed discussion on the I-9 form and guidance on conducting an internal I-9 audit. However, the presentation primarily involved reading from the slides without offering in-depth insights or additional context. While there were a few useful tips regarding preparation in the event of a raid, several sections of the presentation seemed to deviate from the core topic, with some content focusing more on political commentary rather than policy-related information.
28 January 2025
Unprompted review
Reply from Compliant City
Thank you for your feedback. We appreciate your honesty and take your concerns seriously. While many attendees found the webinar valuable and informative, we understand that experiences may vary. Our goal is to ensure every participant gains meaningful insights. If you didn’t find the session informative and have specific questions, please feel free to send them to us. We will share them with the speaker and provide you with a response as soon as possible. Your input helps us improve future sessions, and we truly appreciate it.
It was literally a reading of the…
It was literally a reading of the PowerPoint. I could do that myself.
21 January 2025
Reply from Compliant City
We appreciate your feedback and regret that the webinar did not meet your expectations. Our goal is to provide valuable insights beyond the presentation slides, and we will take your comments into account to improve future sessions. If you have specific questions or areas where you were seeking more depth, please feel free to share them with us. We’d be happy to follow up with additional information from the speaker. Your input helps us enhance the learning experience for everyone.
Not Worth the Price Tag
It was a nice review, but the facilitator just reading the slides far from justified the cost of the course. This presentation style was neither engaging, nor was it any more informative than just purchasing the slide deck would have been. It was also extremely disorganized getting started as the facilitators were talking amongst one another on the webinar about who was to share their screen and figuring out technical difficulties. Overall, I would look at finding free, or lower cost resources if you are looking to get this information for 2024 year end. As for preparing for 2025, there was little useful information provided as for what to expect next year.
3 December 2024
Unprompted review
Reply from Compliant City
Thank you for your feedback, Lexi. We’re truly sorry to hear the webinar didn’t meet your expectations. Regarding the initial disorganization, we want to clarify that we always start our webinars 5 to 10 minutes early to ensure the platform runs smoothly and address any technical needs in advance. This helps us minimize disruptions and begin on time.
We appreciate your input on the presentation style and content, and we’ll use it to improve the experience in future sessions. Your feedback is invaluable, and we’re committed to delivering more engaging, informative webinars moving forward. Thank you for sharing your thoughts with us.
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