Complete Physio Reviews 

2,276
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff for their incredible professional expertise, dedication, and completely tailored treatment plans that truly support personal recovery journeys. Customers also deeply appreciate the warm, welcoming environment and the exceptionally clear, helpful explanations provided throughout their ongoing therapy sessions. Some reviewers were not happy with the communication and felt the overall care received fell far below acceptable professional standards. A few people also mentioned experiencing a frustrating lack of proper follow-up, poor results, and medical procedures that completely failed to help their condition.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as highly professional,... See more

Service

Users describe positive interactions with service, highlighting thorough assessments and clear explanations... See more

User experience

Customers expressed deep satisfaction with their user experience, highlighting tailored treatment programmes... See more

Customer service

Consumers express deep satisfaction with customer service, praising staff for being thorough, empathetic, and... See more

Product

Reviewers highlight great satisfaction with the product, noting that it is completely tailored to individual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex Manos is an exceptionally talented leader, with a keen commitment to meet his client where they are in their physio journey, and craft a thoughtful plan towards healthy and lasting mobility. He h... See more

Company replied

Rated 5 out of 5 stars

I have visited the clinic twice and met Chris who is brilliant who has on both occasions evaluated and recommended the correct treatment . I would highly recommend him and his team Achille

Company replied

Rated 5 out of 5 stars

I had a bad fall on to my back and honesty didn’t know what to do until a friend literally saved me with her Complete Physio recommendation. The level of expertise is extremely high and the well cho... See more

Company replied

Rated 5 out of 5 stars

Lexi Tanase at Complete Physio is an amazing physiotherapist. Incredibly knowledgeable and genuinely dedicated to finding solutions that actually help. She has helped me with multiple injuries as well... See more

Company replied


Company details

  1. Physical Therapist
  2. Physical Examination Center
  3. Physical Therapy Clinic
  4. Sports Massage Therapist
  5. Sports Medicine Clinic
  6. Women's Health Clinic

Information provided by various external sources

At Complete Physio we are a team of highly specialised physiotherapists and health care professionals with years of clinical experience behind us. From our group of private clinics located across London we bring you The Complete Difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,276)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, well organized, thank you so much. John Ross is a real professional, knowledgeable, nice and easy to talk to. I am now wearing the knee brace that he had prepared for me. It works very well and makes my live much better. One is well cared for at "Complete Physio".

16 January 2026
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Reply from Complete Physio

Thank you for your kind and positive review. We are pleased we have made a positive impact to your life.

Rated 5 out of 5 stars

Professional and friendly service

Physio Dai Fukase was knowledgeable, professional and friendly. I felt confident in his diagnosis and came away with useful exercises for my knee ligament injury. Quick and easy to make an appointment.

17 January 2026
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Reply from Complete Physio

Thank you for your kind and positive review. We are pleased you received an efficient service.

Rated 5 out of 5 stars

Ankle problem

I was suffering from an ankle problem which had steadily deteriorated over a two year period to the point at which I could only walk with difficulty and thought surgery was the only answer. Three months of targeted physio with John Ross and I am pretty much back to 100%

1 February 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind review. We are pleased you had a positive and effective experience with us and are on the road to recovery.

Rated 5 out of 5 stars

Marc was brilliant.I had an acl injury…

Marc was brilliant.I had an acl injury which is a long recovery and I consistently felt like my comfort was prioritised while also pushing me to progress my recovery. He was great to work with, and the whole team were overall very welcoming, understanding and organised. Highly recommend !

12 November 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind and positive review. We are pleased you had an effective experience with us and we are truly grateful for your recommendation.

Rated 5 out of 5 stars

Alexei is a very experienced professional, highly recommended.

Alexei is a very experienced professional. He assessed my back injury thoroughly, also taking into account my medical history to check if my hip replacement could be causing issues. He explained everything clearly as he provided treatment and an exercise plan. Highly recommended for any back issues.

22 December 2025
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Reply from Complete Physio

Thank you for your kind and positive review. We are truly garteful for your high recommendation.

Rated 5 out of 5 stars

I can't recommend Jack Roberts enough

I can't recommend Jack Roberts enough! His expertise in men’s health specifically the symptoms I have and personalised approach to my physiotherapy session have made a difference in my recovery already after only 1 session! . Mr Robert’s is not only highly skilled but also genuinely caring, making my first ever physiotherapy session both comfortable and reassuring.

22 December 2025
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Reply from Complete Physio

Thank you for your kind review. We are pleased you had a positive and effective experience with us and Jack at complete-physio. We are pleased you are on the road to recovery and are truly grateful for your recommendation.

Rated 5 out of 5 stars

Reassuring

Very rigorous and meticulous analysis of my hip issue that made gave me confidence and reassurance in the advice.

19 December 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Highly recommended

Highly useful, to the point, professional advice from Francesco, for my lower back condition. He is a pleasure to work with. Looking forward to returning g in the new year.

19 December 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Alex Manos is an exceptionally talented…

Alex Manos is an exceptionally talented leader, with a keen commitment to meet his client where they are in their physio journey, and craft a thoughtful plan towards healthy and lasting mobility. He has educated me about physiology in ways that wildly surpass standards of care received in other countries. My health outlook is now well informed with a bright path ahead thanks to Alex.

15 December 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind and positive review. We are pleased you had such a effective experience with us.

Rated 5 out of 5 stars

Dave Baker

Saw Dave Baker several times for treatment of a problem with my R hand. Dave was informative, professional and clear throughout. I deffinately recomend him as a practitioner.

28 October 2025
Unprompted review
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Reply from Complete Physio

Thank you for your positive review and recommendation.

Rated 5 out of 5 stars

Highly recommend

Clear, thorough, accessible and helpful info, engaging physio, very happy.

8 December 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Knowledgeable physios.

Friendly, knowledgeable and thorough physio session.

7 December 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Angus has and will change my life

Angus has and will change my life. I was mentally not feeling optimistic about this long journey and he has helped me be more optimistic.
He is so caring and experienced and I have told all that he is a God send to me.
Carmel Woodbridge is so very kind and happy on the phone and emails. Wonderful traits to have in anyone’s business. Complete Physio is lucky to have her.
So very happy that United Healthcare turned me on to Complete Physio.

29 November 2025
Rated 5 out of 5 stars

Bespoke physio

Bespoke physio. Finally found a physio that works for me and not just working from a text book. Thanks you Yasmin.

24 June 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Excellent in every aspect of physio


I had a bad fall on to my back and honesty didn’t know what to do until a friend literally saved me with her Complete Physio recommendation. The level of expertise is extremely high and the well chosen team have their specialties. I highly recommend anyone with any muscle/skeletal problems to look no further. Complete Physio is amazing in every way, thank you so much Dave and Lachlan.

28 November 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind and positive review. We are truly grateful for your high recommendation.

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