Overall I had a great experience with them. It took months to get my refund from the airline but they helped and finally I got it. I had to ask for updates but other than that nothing to complain.
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See what reviewers are saying
I had a flight delayed overnight in Spain with myself husband and two small children. Compensador, took over the case and I got a 1600 Euro compensation payment which was great as Iberia offered us n... See more
I was not told there was a customer management fee. Probably it is in the contract, but it should be clearly said.
They got me the compensation from Cubana Airlines for the delay of around 12 hours. I wouldn’t have been able to get it myself I’m sure, as it’s a lengthy process Of the 600€ compensation they had to... See more
Company details
Written by the company
Somos líderes en territorio nacional en consecución de Compensaciones de aerolineas, bancos, divorcios y accidentes
Contact info
Calle Francisco de Rojas, 28010, Madrid, Spain
- 605909944
- info@compensador.es
- compensador.es
4.6
Excellent
974 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Todo impecable!
18 March 2026
Great
Great, got the compensation in days that Iberia were fighting tooth and nail not to provide. Helpful, polite and efficient.
25 November 2025
Unprompted review
Got compensation from Cubana Airlines
They got me the compensation from Cubana Airlines for the delay of around 12 hours. I wouldn’t have been able to get it myself I’m sure, as it’s a lengthy process Of the 600€ compensation they had to pay, I received just over 400€, which I’m happy with.
8 December 2025
Unprompted review
The company has provided the best…
The company has provided the best service: I've received the compensation for the delayed flight from Iberia. I (along with other passengers from that flight) didn't even know that I should receive this money, because the flight company had already taken care about their mistake by providing the hotel and meals while waiting for the next flight. But Compensador has provided all needed information, informing about our rights and eventually I’ve got the compensation. The procedure was simple: I have provided my boarding pass and passport and they completely took care of everything.
25 August 2025
Unprompted review
Good professional service
6 March 2025
Very helpful with the process.
22 October 2024
Flight delay refund
I had a flight delayed overnight in Spain with myself husband and two small children. Compensador, took over the case and I got a 1600 Euro compensation payment which was great as Iberia offered us nothing, even through we had other losses like hotels etc
13 December 2023
Unprompted review
I was not told there was a customer…
I was not told there was a customer management fee. Probably it is in the contract, but it should be clearly said.
4 November 2023
Overall I had a great experience with…
Overall I had a great experience with them. It took months to get my refund from the airline but they helped and finally I got it.
I had to ask for updates but other than that nothing to complain.
25 October 2023
Unprompted review
Thanks a lot for your good service
11 March 2023
Unprompted review
Excellent service :) thank you very much
21 March 2023
I'm very happy after cooperation with…
I'm very happy after cooperation with this company. Your Ukrainian friend.
20 June 2022
Reply from Compensador
Thank you very much Pavlo for sharing your feedback with us. We are really glad to meet your expectiations. Best regards, Compensador team.
True and reliable
16 April 2022
Reply from Compensador
Thank you very much John for sharing your feedback with us. We are glad to meet your expectations. Best regards, Compensador team
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