ComparetheDiamond.com Reviews 

Amazing experience with Compare the Diamond. Luke nailed the design, and it was completed within the budget set and shipped earlier than quoted. Cannot fault the team at all! Have already recommended to others and will come back for any future pieces

I had a fantastic experience buying an engagement ring for my partner from CTD. They helped me find the ring and the diamond, and supported me throughout the entire process, going above and beyond. I was initially nervous about making such a big purchase over the internet, but now that I have, I couldn't recommend them highly enough; the ring is beautiful, and their service is impeccable. I was helped directly by Luke, who was brilliant to deal with and clearly takes pride in what he does and in providing his customers with a fantastic product. My (now) fiancé was thrilled with the ring also and has shown it to everyone she can. I will absolutely be back.

Hi. just to say thank you very much Luke and Clive for my spectacular amethyst pendent you made a few weeks ago. I am so thrilled with the quality, friendly and excellent service. This is my 7th piece of jewellery I have purchased from the company; they have always provided me with exceptional and top quality service.
Thank you very much
Juliet Perry

If a friend had told me she was purchasing a large diamond stone online, from a company she didn't know and creating the design via photos and computerized images I would have thought she'd lost it. Fast forward a few weeks and on the ring finger of my left hand I'm looking at the most beautiful diamond ring I have ever seen. I can't thank you enough Luke. You put me at ease from the first time we spoke. Your uncompromised professionalism, your 100% commitment to the job and your nothing is too much trouble more than shines through! Thank you also to the excellent team that backs you up. I am in love with my stunning diamond ring and can't stop looking at it. Today sadly I am sending it back to you for resizing but even that is a painless process as you have thought of absolutely everything. If only more of the world worked like this...
Please receive my most sincere thanks and best wishes. It was a pleasure working with you. Please speed my baby back home to me. Lucy 💍♥️

Luke and the team made the whole process easy and very smooth. Luke offered a lot of very good advice prior to me deciding on which item to purchase. I was very happy when I received the necklace I ordered for my wife and it certainly had the WOW factor!

Clive and the team are the best. Never too much trouble. The service is second to none. Had my wife’s engagement and wedding ring repaired and cleaned ….. like new again.
Highly recommended

I chose my own engagement ring through ComparetheDiamond.com having been to a few lab grown places in central London. I was hesitant to use an online retailer at first but Luke put me at ease straight away on the virtual call. He designed my ring exactly how I wanted and described it, and the communication was perfect throughout. I am delighted with my ring! Resizing was simple and speedy and I have had countless compliments on it. For price, service and quality I would absolutely recommend CTD. Thank you!

We've been using Compare the diamond for over 15yrs years and now my wife has quite a quality diamond jewellery collection.

The personal service is so good it's unusual. They really go out of their way every step along the process.

We had an issue and what they did for us was amazing. It made my wife extremely happy.

Luke Clive and Louise truly are Diamond Geezers.

ComparetheDiamond.com OUTSTANDING!

Andrew

My husband gave me a beautiful diamond ring from compare the diamond for Christmas. I absolutely love it. I love that you can buy the diamond of your choice and they will then make it up to the setting of your liking.
I've just had it valeted and two "blobs' of gold put in the inside of the band. This should help to stop the ring/diamond from leaning to the side. (Make the diamond stand proud).
The service you get from compare the diamond is second to none. I'm sure this won't be our only purchase.

Clive, his son, the designers and the rest of the team went above and beyond to create my bespoke piece. Although the cost was substantially more than what was originally quoted, they did not charge me any more for it.

I've bought 4 different pieces from them so far and every one has been of exceptional quality.

Can't recommend enough.

Many thanks again for all your hard work guys🙏

The support I received while designing and creating the ring was brilliant. I was kept updated every step of the way. When the ring arrived, it was securely packaged, and the box it came in was beautiful. My partner was incredibly happy with the ring, and I couldn’t be more thankful to everyone who helped make it!

Exceptional Service and Beautiful Bespoke Jewellery
Absolutely thrilled with the service! I needed to push my order through a bit faster, and Luke went above and beyond to make it happen. The level of customer service was truly 5-star - responsive, thoughtful, and professional throughout. The jewellery itself is stunning and exactly what I envisioned. I can’t recommend them highly enough!

Absolutely amazing!!! Highly recommend comparetheDiamond.com. Luke has done a wonderful job fixing both wedding and engagement rings for my mom who had to have them cut off, they look brand new. Could not of asked for a better service🙂

I recently had to have my rings ‘cut off,’ resized and rebuilt. What a lovely surprise when I received them today. They look amazing. I am so pleased with the results.
Thank you so much Luke and his team for the work that has gone into the repair. They look absolutely beautiful. Thank you once again.

I have used this company for many years and they are always efficient, competitively priced and very helpful.

I have just received my diamond ring and it is simply stunning.
Dealing with Clive & the team from start to finish was easy and everything I asked for I got. Do not hesitate to use ComparetheDiamond.com

Excellent service from start to finish. I had a ring that I wanted to replace the stone with a lab diamond. Luke was so knowledgeable on the shape and size of diamond I would need and offered different choices of diamond clarity etc. He responded quickly to any questions I had. Once chosen I sent my ring and Louise was then in contact with me, advising me of the stages of my ring journey. I have now received my ring and it is truly stunning. My partner thinks it looks like something a royal would wear.
I would definitely order from this company again. They were also happy to make custom designs of other jewellery (a necklace) using my old gold.

The best on every aspect.
Best service
Best design
Beautiful beautiful diamonds
Outstanding customer support
Great prices... the best
I only buy diamonds from Clive and his team.

If I could give 6 stars, I would. The customer service at comparethediamond is possibly the best I’ve ever encountered at any business. Before I’d even made an order, I used the chat feature on their website to ask a question about delivery timeframes and I got straight through to a real person (shout out to Luke Billing), who answered my question quickly and directly. When I was ordering, I had a slight technical issue at the checkout, so I again turned to the chat feature and, once again, immediately got through to Luke who communicated clearly and professionally, and got the problem solved within half an hour. Once I had ordered, any queries went to Laura Berry, who was equally as responsive and helpful as Luke, so a big shout out to her as well. What’s more, as there was an issue sourcing the stone I had originally ordered, the company upgraded my order to an equivalent stone 0.04 carats larger, at no cost to me, just so they could ensure the order arrived within the timeframe I had discussed with Luke prior to ordering. As if that wasn’t enough, my order then arrived 4 days earlier than the date originally stated! All delivery is next day, discrete, and tracked, with Royal Mail. The product itself is perfect, exactly as I ordered it.

As this was my first time making a big jewellery purchase (an engagement ring), and I was planning to travel out of the country to propose, you can imagine I was a little bit nervous about ordering it online (What if it doesn’t arrive in time? What if it’s bad quality? etc), but the customer service at comparethediamond, coupled with their exceptional (and well-earned) Trustpilot reviews, meant that all of that potential anxiety and stress was a non-issue. So, thank you again to Luke and Louise (and everyone else at the CTD team whose names I don’t know) for offering an exceptional service. I will definitely be ordering from here again.

Excellent Necklage & pendant at a very good price
good communication very pleased, also when my wife needed a small ajustment to the chain to make it easier for her to put on this was handled at no charge and very quickly unusal to find this level of service anywere today