Compare Pension Annuity Reviews 

485
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff members for providing clear, reassuring financial guidance and keeping them fully informed throughout every single stage of the entire process. Many people also warmly appreciate the remarkably prompt responses, exceptionally friendly telephone manner, and highly efficient service experienced when making their initial online inquiries, speaking with agents, and scheduling consultations. Some reviewers were not happy with certain communication aspects, specifically mentioning rushed calls, repetitive phrasing, or persistent follow-up contacts when they simply preferred receiving basic information without feeling any pressure.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being polite,... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt assistance and professional advisors... See more

Service

Users describe positive interactions with service, highlighting very fast and clear communication alongside... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting fast and prompt... See more

User experience

Consumers find user experience to be positive, highlighting professional and efficient interactions where... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to someone within a few minutes of making an online enquiry. Have an appointment booked with an independent financial adviser on Monday to review my pension options as I am 55 soon ! Many thanks... See more

Company replied

Rated 5 out of 5 stars

I spoke with these people and they assisted me with setting up an Annuity with Aviva through My Pension Expert.It was well explained and they handled the process from initial inquiry to finalising the... See more

Company replied

Rated 5 out of 5 stars

Background - I am 70 years old - receive both a full state pension and a company pension. A third pension with Royal London has been left to grow and stands at a current fund value of £227,000 Since... See more

Company replied

Rated 5 out of 5 stars

Was put onto the Retirement Desk with a view to purchase an annuity I Dealt with Kay Martin who was great in setting me up with what l required she was very professional and her communication skill... See more

Company replied


Company details

  1. Pension Fund
  2. also in
  3. Asset Manager Service
  4. Price Comparison Site

About Compare Pension Annuity

Written by the company

We connect customers to experts who can help them compare rates from the annuity market so they can enjoy a more secure retirement.

ComparePensionAnnuity.co.uk is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.

Regulatory Disclosures

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

485 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(485)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very helpful

Very polite, understood my situation and able to put me in contact with a company that can offer appropriate advice.

4 March 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Good morning,

Thank you for your review.

We want to help every customer find the financial advice they need, so it’s great to see that you found our service helpful and that we were happy with the company that we connected you with.

Best wishes,
The Compare Pension Annuity team

Rated 5 out of 5 stars

Didn’t try the hard sell and was polite…

Didn’t try the hard sell and was polite and friendly

4 March 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Paul,

Thank you for your 5-star review!

Our goal is to help every customer find the very best financial advice, so it’s great to see that you found our service friendly and helpful.

Many thanks,
The Compare Pension Annuity team

Rated 5 out of 5 stars

Although I have decided to leave my…

Although I have decided to leave my pension pot for the time being, the team were very attentive and helpful and contacted when they said they would. Great service.

26 February 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Good afternoon Wilma,

Thank you for your review!

We’re glad to hear you found our team attentive and helpful throughout the process. Even though you’ve decided to leave your pension pot for now, we’re always here if you need guidance in the future.

Best wishes,
The Compare Pension Annuity Team

Rated 5 out of 5 stars

Good service from this firm.

Following a speculative approach to the firm I found the process they follow sensible, the adviser they referred me to helpful and patient, and received thoughtful follow up from their staff, specifically Nick.

22 February 2025
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Reply from Compare Pension Annuity

Hi Martin,

Thank you for sharing your kind words and leaving a review.

Our aim is to connect people with the very best financial advice, so we are delighted to hear that you were happy with the financial adviser we connected you with and the service provided by Nick.

All the best,
The Compare Pension Annuity team

Rated 5 out of 5 stars

Review

I was given reliable helpful professional advice. Every aspect of the process was explained fully and I was kept updated regularly of the progress. Altogether a positive experience.

20 February 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Bob,

Thank you for sharing a review on your positive experience!

We’re committed to helping every customer connect with expert financial advice, so it’s great to hear that you found our service professional, helpful, and well-communicated throughout.

Many thanks,
The Compare Pension Annuity team

Rated 5 out of 5 stars

Pension help

Great service . Very efficient and friendly

21 February 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Alan,

Thank you so much for taking the time to leave a 5-star review!

Our aim is to connect people with the financial advice they need, so it’s fantastic to hear that you were happy with the friendly and efficient service received.

All the best,
The Compare Pension Annuity Team

Rated 5 out of 5 stars

Pension Advice

A very professional approach with very clear explanations of the options available that match our requirements. The follow up was also very reassuring and useful.

20 February 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Samina,

Thank you for your review.

We’re glad to hear you had a professional and reassuring experience—we aim to connect every customer with the right financial advice.

Best wishes,
The Compare Pension Annuity Team

Rated 5 out of 5 stars

Pension Review

Good to deal with, knowledgeable, informative, honest, not pushy.

17 February 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Dave,

Thank you for sharing your kind words and leaving a review.

Our aim is to connect people with the very best financial advice, so it’s great to see that you found our service informative and honest.

All the best,
The Compare Pension Annuity team

Rated 5 out of 5 stars

Salba was very helpful.

Salba was very helpful.

5 February 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Jacqui,

Thank you so much for taking the time to leave a 5-star review!

We aim to connect people with quality financial advice, so it is great to hear that you were happy with the helpful service provided by Salba.

All the best,
The Compare Pension Annuity Team

Rated 5 out of 5 stars

Found My Pension Expert from this site…

Found My Pension Expert from this site and have begun the journey into retirement

28 January 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Stephen,

Thank you for for your 5-star review!

Our aim is to connect people with the very best financial advice, so it’s great to see that you found our service helpful.

Many thanks,
The Compare Pension Annuity team

Rated 5 out of 5 stars

I received a callback quite quickly

I received a callback quite quickly, had a clear discussion and was able to make a decision straightaway.

30 December 2024
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Reply from Compare Pension Annuity

Hi Sabir,

Thank you for your review!

Our aim is to connect people with quality financial advice, so it’s great to hear you received a prompt response and were happy with our service.

Many thanks,
The Compare Pension Annuity Team

Rated 5 out of 5 stars

Helpful and accurate

I found the advisor helpful, friendly and accurate. I was confident of his results and not disappointed.

1 June 2024
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Adrian,

Thank you for taking the time to leave a review.

Our aim is to connect people with quality financial advice, so we’re delighted to hear you were happy with the service received and the adviser that we connected you with.

All the best,
The Compare Pension Annuity Team

Rated 5 out of 5 stars

Not too pushy and arranged for me to…

Not too pushy and arranged for me to speak to a specialist consultant who gave me the information I required.

20 January 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Good afternoon Neville,

Thank you for sharing your kind words.

Our goal is to connect people with the very best financial advice, so it’s great to see you are happy with our service.

All the best,
The Compare Pension Annuity Team

Rated 4 out of 5 stars

Friendly and helpful advisor

Friendly and helpful advisor

15 January 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Good afternoon,

Thank you for taking the time to leave a review!

Our aim is to connect people with the very best financial advice, so it’s great to see that you were happy with our helpful service.

Many thanks,
The Compare Pension Annuity Team

Rated 5 out of 5 stars

A great speedy service an advice

A great speedy service an advice, specific thanks to Salba.

13 January 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Good afternoon,

Thank you so much for taking the time to leave a 5-star review!

Our goal is to connect people with quality financial advice, so it is great to hear that you were happy with the speedy service provided by Salba.

All the best,
The Compare Pension Annuity Team

Rated 5 out of 5 stars

Quality Provider

Contact made with potential provider, relationship being developed

7 January 2025
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Peter,

Thank you for your 5-star review!

Our goal is to help every customer find the very best financial advice, so it’s great to see that you found our service helpful.

Many thanks,
The Compare Pension Annuity team

Rated 4 out of 5 stars

Efficient and good follow through

I was put onto an advisor who has worked out well. ComparePensionAnnuity followed up several times to make sure I was happy with their service and the advisor.

5 December 2024
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Good afternoon,

Thank you for your review.

We want to help every customer find the financial advice they need, so it’s great to see that you found our service helpful and were happy with the adviser that we connected you with.

Best wishes,
The Compare Pension Annuity team

Rated 5 out of 5 stars
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Good afternoon,

Thank you for your review and for letting us know how pleased you were with our service.

We want to help every customer find the financial advice they need, so it’s great to see that you found our service easy to use and helpful.

Best wishes,
The Compare Pension Annuity team

Rated 5 out of 5 stars

Excellent service-very helpful and…

Excellent service-very helpful and knowledgeable.

31 December 2024
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Alan,

Thanks for taking the time to leave a review.

Our aim is to connect all our customers with quality financial advice, so we’re glad you have had a positive experience with our service.

Many thanks,
The Compare Pension Annuity Team

Rated 5 out of 5 stars

Found out more about equity release and…

Found out more about equity release and the rates which are similar to interest only mortgages. Will get back in touch when I’ve finished changes in my SIPP.

31 December 2024
Compare Pension Annuity logo

Reply from Compare Pension Annuity

Hi Ewan,

Thank you for taking the time to share such positive feedback.

Our goal is to connect our customers with quality financial advice, so it’s fantastic to hear that you were pleased with the service you received.

If there’s anything we can assist you with in the future, please don’t hesitate to reach out when you’re ready.

Best wishes,
The Compare Pension Annuity Team

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