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Excellent job they find the lowest rate for my gas bill which help me a lot.

I was surprised by the quick and courteous service . Your staff are very knowledgeable .I was very satisfied with the outcome of our phone conversation.

I experienced a good consultation by phone to gain the comparison and receive your recommendation of HCF and thought I had completed the communication. The next day I received another call which was apparently just to check all we had been through the previous day. I was asked to confirm all the details that I had just provided which, of course, had not changed overnight. I found this quite annoying and a waste of time. It appeared to me that the caller was justifying their existence as there was no obvious need for this second call.

On the call he could not manage to send me the details of the new plan and This change in my utilities never actually happened. No notification no apology no reason why.

Professional approach to my situation and age
Appropriate

I wasn't sure exactly how it would go. It was difficult initially as I got confused by the initial report after being on phone for over half an hour. It has worked out fine and hopefully saved me money with new plan

Friendly helpful service.
Great that I didn't need to do anything to switch to the recommended service providers. Made my downsizing a bit easier!

I had to find a cheaper service for myself because mum was helping me pay so I've found one that is cheap enough for me to afford each fortnight until I go back to work

I have forgotten the man’s name who helped me but the experience was very nice. He was patient with me and had to repeat himself a few times because I am deaf. He helped me sign up for a better electricity deal.

I wanted to get a quote on changing my energy providers for gas and electricity the person I spoke to was quite knowledgeable he answered all my questions ask me questions with regards to my existing services and I was happy that I think I've got a better deal but changing to a new provider

Impressed with the patience, displayed by Paul, in answering questions regarding the relative advantages of the option recommended.

Phone calls were prompt and to the point. Everything was explained to me as we progressed. I think the spokesperson was named Matt. He did a tremendous job.

I told the consultant that I wanted my hospital cover the same but I would like podiatrists . I assumed he d told me the truth he didn’t. So I’ve gone back to AHM

It sounds like you had a genuinely smooth and well‑handled experience — the kind where the consultant doesn’t just answer the question, but guides you clearly toward the right choice. That kind of professionalism makes a huge difference because it removes friction, builds trust, and helps you feel confident in the decision you’re making.

Fabulous lady helped me and she was so efficient and friendly.

The reps were very friendly...maybe a little overly friendly.
It took longer than I had expected. I hope that the results come through.

Friendly, helpful and easy

Helpful, efficient service. Millie was knowledgeable about the products and listened to what we needed. The whole process was quick and easy.

Found the staff great and very helpful. They made me feel important and wanted to make sure l was completely happy with the product chosen.Thank you.