Compare Club Reviews 

9,892
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,849 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and patient approach, often explaining details clearly and making the process easy to understand. Many people appreciate the excellent service, highlighting how simple and quick it is to switch providers and secure better deals. Reviewers frequently report significant savings and value for money, finding the overall experience smooth and stress-free. However, some customers also noted issues where promised savings did not materialize, or they were charged more than quoted, leading to disappointment with the actual outcome. A few other people also felt that the service process was not always smooth, with some changes not being completed or experiencing unwanted follow-up calls and sales pressure.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the dedication and efficiency of the... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and clear... See more

Price

Clients share positive opinions on price, with many reviewers reporting substantial savings on various... See more

User experience

Users describe positive interactions with user experience, highlighting a smooth, easy, and efficient process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have helped us two years in a row, we changed our power supplier with them last year and again this year, both time we have been given a better offer. We are also changing private health provide... See more

Rated 5 out of 5 stars

Peter at compare club was excellent in changing our energy plans and saving us an expected $1500 per annum on our extremely high bills Full of great advice and fantastic to chat with. Highly recomm... See more

Rated 5 out of 5 stars

Peter was really thorough and although he was unable to secure a better deal on my electricity he did get a fabulous result for my gas supply. A large saving on my yearly cost and an upcoming credit... See more

Rated 5 out of 5 stars

As usual Compare Club found me a much cheaper offer than was available to me acting independently. They really provide a personalised service. The employee who took my call even remembered me from whe... See more


Company details

  1. Financial Consultant
  2. Health Insurance Agency
  3. Life Insurance Agency
  4. Mortgage Broker
  5. Price Comparison Site

About Compare Club

Written by the company


compareclub

Saving money made simple.

We make it quick and easy for Australian households to cut their costs.

  • It's Free - We're free. No hidden fees or agendas.
  • It's Simple - We're quick. Compare and save in just a few minutes.
  • It's Personal - We're experts. We've been saving you money since 2008.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(9,892)

2,830 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service experience

The staff I spoke with understood my needs and explained everything in way which was so easy for me to know exactly what I was covered for under my health insurance plan. I was also changed to a better energy plan. This was followed up with a phone call from them the next day to make sure I was happy, and did I have any questions. Great customer service!

17 July 2026
Rated 5 out of 5 stars

They have helped us two years in a row

They have helped us two years in a row, we changed our power supplier with them last year and again this year, both time we have been given a better offer.
We are also changing private health providers also, unsure how this will go as we have just started.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Saved heaps!

With the help and great service I received from your staff member Fleur, I saved heaps on my health insurance, and got the cover I needed. Thank you!

16 July 2026
Rated 5 out of 5 stars

Great service from staff…

Two great young and very patient guys helped me through the process over a couple of days due to unforeseen personal circumstances.
They spoke very clearly on the phone, which is an added bonus these days especially to an octogenarian.

15 July 2026

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