Compactcarsandvans Reviews 141

The Lads were helpful over our multiple visits and telephone conversations.
Top quality service, going above and beyond. Thank you Luis and the team.

Brilliant service luis was brilliant from start to finish. Would recommend

We have bought several vehicles from Compact Cars and Vans over the years and have always found the service excellent. The staff are knowledgeable, and friendly and nothing is too much trouble.

We have always been impressed not just with the service but also the quality of the vehicles we’ve had.

So much so we are now on our second generation, with our son purchasing his first 2 cars from Compact too.

Fab team, fantastic service and quality vehicles at a great price with loads to choose from !

Can highly recommend 👍

Top service provided by all staff. Highly recommend . Luis and Marc were ace👏🏻

Great experience, Luis was very helpful. I was nervous buying a second hand car as I had always financed from new but the experience was great. Thank you Luis and Compact Cars

Fantastic experience purchasing a used car with Luis! Wasn't pushy at all, gave me plenty of time to look about and left me to it. Helped me get the best finance package I could get and gave me some solid advice regarding vehicles. Had my best interests at heart. Lovely team who care about their customers!! 5 stars and A+++. Thank you Luis and team!!

Bought a 9 seater Vivaro and collected it within a week. Walked us through financial procedures and made it easy to understand. Worked with us on timeline and even came in on their day off on the Saturday to finish final paperwork with us. Whole family has bought most of there cars from Compact Cars and have had great results. Will come again for future cars with family and friends.
Excellent service.
Thank you Marc and Luis.

Luis and the team was great throughout the process kept me updated and is a very good quality car, they made sure to replace components that needed replacing before giving me the car great service

Bought a corsa from Luis over a year ago and it has been spot on since day one -would highly recommend

We purchased a BMW from Compact Cars on 25 March, and within days it became clear the vehicle had serious faults. What started as a simple battery issue turned into major repairs totalling around £1,700, with the car deemed unsafe to drive.

We contacted the dealer but were told there would be a three-week wait just for inspection, which wasn’t practical as we rely on the car daily. We had no choice but to carry out the repairs ourselves. The car had been in their possession for over a month before sale, so these issues should have been identified—especially as they claimed it had been serviced and had an MOT.

They refused to even look at photo evidence of the faults and repairs, and instead insisted on taking the car back for yet another attempt to fix it.
UPDATE: as of 6th of may we received Over £800 towards cost of the work after compact cars done nothing but mess my wife around told her it would take them two days rang in third days dean the after sales manager there is no after sales just lies after lies 2 days turn in to 6 days and then when he did respond he then passed the buck to the finance company who paid out less then 24hrs later.shocking company don’t go near that crossland either something definitely wrong with the wiring constantly required new lights when we had it for just over a year and the fuel economy on it is shocking crossland reg Cu67xrd stay well clear it will cost you a pretty penny light replacement and fuel! Dodgy cars and 100% dodgy company couldn’t give two sh*ts about the safety of there cars all they want is the money and your done for after that! Very good at sales if you want learn how to fleece someone these are the guys who do it best

​While the initial car buying process was smooth, the after-sales support has been a major letdown. The warranty and care package pitched at the point of sale do not match the reality. I’ve been promised multiple callbacks regarding ongoing issues, yet I’ve received no communication.
​When trying to book a repair, I was told to leave the car indefinitely with no estimated timeframe. As a working family with only one vehicle for school runs and work, "we'll let you know when it's ready" isn't a viable solution. The lack of empathy for the customer’s logistics is disappointing.

Bought my car from Luis. He was very polite and helpful. As a woman on my own I am not very comfortable in car garages, but he was great, putting me at ease, showing me a selection of cars and not pressuring me to buy at all. I got a car and part exchange on my old car at a price I was happy with. Very happy with his service, and the other salesman that assisted me on pick up day.

Excellent service! Made buying a car an absolute pleasure that was stress free.

Customer service and attention to detail was top-tier. I highly recommend this company.

a big thank you to luis for helping me buy my Kia, very helpful and overall top bloke can’t fault him, will definitely buy my next car from you guys in the future 👌🏼👍🏻

Bought a Ford Focus in February with no service record.Company says they serviced the car. Just paid out £350 for a major service, where I was told nothing had been changed. On top, have another bill for £700 for repairs to bushes and seals.( Should have been picked up in MOT)Also nearly £500 because the Air Con does not work at all.
Not bad for a car that had been apperently had been Mot'd and serviced and only driven 1,500 miles since I bought it.. Tried to contact company twice, went to answer machine, left details but no return call.
Issue has now been put in the hands of Trading Standards

Visited this business, after looking elsewhere and found they had several models of the car we were looking for. Dean was very nice and not at all pushy.
Prices were good and they put a brand new MOT on the car purchased.
I’d highly recommend them.

Bought my car from Compact just over a year ago so fair to say I've given it a good run before reviewing. Car is excellent with no issues at all. Compact put a new MOT on the car before I picked it up and changed the timing belt. Just passed it's first MOT since I bought it and only needed a tire. Service when choosing and collecting the car was superb

Excellent selection of cars and vans, highly recommend!!!

Been getting cars from this garage for a few years now. Brilliant guys. Just got a new car with Dean, he was very informative, professional and friendly! And made my decision and the transition over to a new car so easy! Wouldn’t go anywhere else! Fab company!