Common Cultured Reviews 

1,281
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally quick delivery times and the top-notch product quality that consistently meets their high expectations. Many buyers also appreciate the friendly communication, helpful customer service team, and great prices offered across the entire clothing store. Shoppers regularly mention how smooth the transactions are, noting that items arrive safely packaged and exactly as described online. However, some people mentioned occasional problems with delivery services and costly return fees that made exchanges frustrating. A few consumers also felt dissatisfied when packages were delivered to the wrong address or when customer support did not assist properly.

What people talk about most

Product

People report positive experiences with product, highlighting that items arrive quickly, are of top quality,... See more

Service

Clients share positive opinions on service, highlighting quick transactions, great prices, and a hassle-free... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that items arrive quickly... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are authentic, in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top fellas at Common Cultured. When they knew that I wished to return a jacket as it didn't fit they immediately offered a refund or store credit. I fancied another jacket so they did a straight swap... See more

Rated 5 out of 5 stars

Absolutely first class service. Ordered Monday came Wednesday. Could not find any cheaper online. And I searched believe me. Item top quality too. Item even came with a keyring and sticker! Lovely lit... See more

Rated 5 out of 5 stars

I have sold a good few items through the “sell to us “ option and I cannot recommend common cultured highly enough , offered me a fair and decent price for my items and once they received them the mo... See more

Rated 5 out of 5 stars

Fantastic first experience with this company selling a coat I no longer wanted. Fair price offered and I received a friendly and professional service. Easier than having to haggle with time wasters on... See more


Company details

  1. Men's Clothing Store
  2. also in
  3. Clothing Store
  4. Used Clothing Store
  5. Vintage Clothing Store

Written by the company

At Common Cultured, we specialise in high-quality, pre-owned and premium designer fashion, offering brands like Stone Island, CP Company, Moncler, and more. Our commitment to authenticity, sustainability, and customer satisfaction sets us apart. Whether you're searching for rare finds or timeless pieces, we ensure a seamless shopping experience with exceptional service. Join our community of fashion-forward individuals who value style, quality, and affordability while contributing to a more sustainable future. We pride ourselves on offering genuine designer pieces at prices often more competitive than other retailers, ensuring luxury without the premium price tag.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,281)

275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Easy to order
Item arrived well packaged
Husband is very happy with his new top
Thank you

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Trusted genuine seller

Bought a few items from this website now and all have been great gems for great deals, genuine clothing that comes exactly as described and always quick postage, always my first place to recommend to friends to look for clobber now.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service start to finish

The guys were great. Didn’t take longer than a couple of hours to reply to my enquiry. Posted my items at 12pm yesterday and have already received confirmation payment has been sent at 10:30am the following day. Thanks again

25 August 2026
Unprompted review
Rated 2 out of 5 stars

Delivery was quick,but be aware,if you…

Delivery was quick,but be aware,if you send anything back,they take 4% of your purchase price, never had that happen before tbh.

13 August 2026
Common Cultured logo

Reply from Common Cultured

Hi,

Thanks for your feedback.

We’re pleased to hear your delivery was quick. Just to clarify, the 4% PayPal deduction isn’t hidden - it is clearly explained within our returns policy and a notice is also shown at checkout when PayPal is selected, before the order is placed.

This is due to the payment processing costs associated with PayPal. We also offer alternative payment methods, including bank transfer, which does not carry the same return-related payment fee.

We appreciate that returns charges aren’t ideal, which is why we try to make the information as clear as possible before purchase so customers can choose the payment method that suits them best.

Kind regards,
Common Cultured

Rated 5 out of 5 stars

Excellent service

Excellent service, item well described, free postage which was fast and item was well packaged. Will order again at some point in the future.

10 August 2026
Rated 1 out of 5 stars

not happy with the experience

not happy with the experience - CANADA GOOSE JACKET

1 August 2026
Common Cultured logo

Reply from Common Cultured

Hi,

we’re sorry to see you’ve left a 1-star review.
Could you please provide your order number and some further details regarding the experience you were unhappy with so that we can look into this for you?

Rated 2 out of 5 stars

great selection fast delivery

great selection fast delivery, the return fees can make a mistake very costly plus they remove the postage from your refund and then u pay to return it so if u rnt 100% on fit be careful

3 August 2026
Common Cultured logo

Reply from Common Cultured

Hi Matt, thanks for your review and we’re glad you were happy with our selection and fast delivery.

We completely understand your point regarding returns. As a small independent business, returns unfortunately carry significant costs for us, particularly with payment providers such as PayPal, where the original transaction fees are not refunded to us when an order is returned. On an order such as yours, a return can cost us £20 before the cost of processing and handling the item.

This is why we clearly highlight the applicable return charges at checkout with a pop up box when PayPal is selected, so customers can make an informed choice before completing their purchase.

We also offer payment by bank transfer, which has no payment-related return fee should an item need to be returned.

We provide detailed measurements wherever possible and are always happy to help with sizing before purchase. Avoiding unnecessary returns is ultimately better for both us and our customers.

We do feel a 2-star rating is a little disappointing given that you were happy with our selection and fast delivery, alongside the considerable saving offered on the item itself. Nevertheless, we appreciate your feedback and do hope we can help you find the right item in future.

Thanks,
Tom
Common Cultured

Rated 5 out of 5 stars

Great service, 10/10

Used the "sell to us" and was brilliant from start to finish. Quick response over email and then I received payment within about an hour of them receiving my item. More than happy with the price I was paid too. Thank you!
10/10

4 August 2026
Unprompted review

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