CommercialInsurance Reviews 

282
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

The worst customer service in the history or customer service. I get a cancellation notice from the Underwriter for lack of payment. This 4 mos after I paid Tivly my annual policy in one payment. I ca... See more

Rated 1 out of 5 stars

Was transferred to three separate tiers of people, each of whom insisted on confirming: my contact information in full, the reason why I was looking for insurance, the type of insurance I was requesti... See more

Company replied

Rated 1 out of 5 stars

Wasted almost 2 hours getting bounced around to different "pre-qualified carriers" which is total BS. Each time I had to go through the entire info process only to be told we don't do coverage for tha... See more

Rated 1 out of 5 stars

Obviously a scam. One person collects all this data, then transfers me to another person who asks me the exact same things, then said I need to be transferred to yet another person...who is in a meet... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Affordable commercial insurance including general liability, workers compensation and auto. Offers same day coverage including general liability insurance.


Contact info

1.2

Bad

TrustScore 1 out of 5

282 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(282)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was forwarded from one person to the…

Round and Round
I was forwarded from one person to the next in a complete circle with any options. I spent over 25 minutes on the phone and got nothing from it.

20 November 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Nina,

We are very sorry that our partner was not able to help. We have other top partners that can help with your General Liability inquiry. If you are still looking for quote please allow us to match you again by call us 1-877-907-5267 and one of our representatives would be happy to help.

Best regards,
Commercial Insurance.net

Rated 1 out of 5 stars

I never got any help.

20 November 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Diane,

We are very sorry our partner hasn't been able to help you. We strive to get our customers quick and affordable quotes through our partners. If you are still in the market please allow us to match you again by calling us at 1-877-907-5267, one of our representatives would be happy to assist you.

Best regards,
Commercial Insurance.net

Rated 1 out of 5 stars

Couldn't help me with my business

20 November 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Larry,

We are very sorry that our partner was not able to help. We have other top partners that can help with your Commercial Auto inquiry. If you are still looking for quote please allow us to match you again by call us 1-877-907-5267 and one of our representatives would be happy to help.

Best regards,
Commercial Insurance.net

Rated 2 out of 5 stars

I received an initial call and they…

I received an initial call and they never call back after that.

18 November 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Mark,

We are very sorry that our partner didn't follow up. We have reached out to them and should call you back today. However, we would be happy to match you again as we have a large network that can help with you General Liability needs. If you are still shopping around and rather speak to someone else, please call us back at 1-877-907-5267 and we will be sure you get a quote today.

Thank you for understanding!
CommercialInsurance.net

Rated 1 out of 5 stars

Received a call from someone who…

Received a call from someone who transferred me to someone else and I was disconnected. No attempts to try and reach back out to me.

13 November 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Jennifer,

We are very sorry our partner didn't follow up again. We have a variety of great partners that provide BOP coverage for pet services. If you would like us to connect you to someone else, please call us at 1-877-907-5267 and one of our reps will gladly assist you.

Apologies for the inconvenience!

Best,
CommercialInsurance.NET

Rated 5 out of 5 stars

My Agent

My Agent , Matt, was great!! He got truly vested in my needs and found an outstanding policy for me. Certs to my customers with a quick call!!! Thanks for everything! Guys are great.

11 November 2019
Unprompted review
Rated 4 out of 5 stars

Representatives

Representatives, icld. Mike Rodrequez and others are great so far. The whole process has been seemless. Wonderful at this start point. Thanks

9 November 2019
Unprompted review

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