Comfyfamily Reviews 

Definitely a scam. I didn’t realize it was coming from China and ordered almost $200 of Halloween sweaters and leggings. I don’t get items I ordered but got some of the most hideous, cheaply made items I’ve ever seen. They keep offering me $18 to settle. Or I can send it to China and never see anything. They won’t give a return address, just continue rejecting emails and offering the $18. F that, someone at goodwill might use some of it, the rest will literally go in the trash.

Absolute scam! A.k.a. Julian Porter. High quality photos, shoddy cheap quality clothing. Order a jacket and waistcoat, the jacket was so thin you could hold it up to the light and see through. Nothing like the photos. Immediately emailed, no reply. Next day emailed again. No reply. No buyer protection at all. Don't waste your money!!

Do not buy ANYTHING from this ‘company’. Very poor quality shirts which bore no resemblance to pictures and absolutely no communications from them when trying to arrange return - avoid at all cost!

Totally uncommunicative
I ended up with two items of the same thing. Money out twice from my bank.
No paperwork or order confirmation via email.
So no way to deal with it.
Both jackets are shockingly cheap no labels but the item was sold as a reduced Chloe jacket.
Total rip off company. Website looks smart Julian Porter.
Definitely not high end quality and not a bargain
Stay away!

I’d give no stars if I could, shocking company, shocking customer service, absolute rip off scammers. Ordered 2 good looking shirts from their website and what turned up was embarrassing, a 5 year old could’ve made them better. Avoid at all costs!!!!

Ordered a men's jacket and waistcoat online. Delivery took over two weeks — not ideal, but manageable. However, the real issue was the shocking quality of the items. The material was nothing like what was advertised — it felt more like something you'd use to clean with, not wear. Completely unacceptable and misleading.
I followed the company's own returns process and emailed them as instructed, but have received no response whatsoever.
It’s hard to believe a genuine company would operate like this. Feels like dealing with a rogue trader.
Avoid at all costs!

I have ordered 2 dressed from this company. They were delivered 2 weeks later than expected and I have contacted them numerous times regarding returning these as per their returns policy but haven't had no response. Please do not use this company.

Ordered two Shirts which took ages to arrive and when they came. The colors were ok but the material compared to the photos looked totally different. Also the collars were huge and bared no resemblance whatsoever to the photos. I won’t be using them again.

Ordered 3 shirts. Took a while to arrive. They looked great in the photos but actual product did not live up to the photos. The fit was poor and the colours were completely different.
I have emailed repeatedly concerning return and refund and have received no response at all from the company.

Very bad service. I been trying to send the order back in the last week but they are not responding to me.The clothings are not as described or showed in the photos. 16

As other reviews have also said, their sizing is wrong and their service is poor. I'm a size 8.5, and I ordered the size "8.5 - 9". The ones which were received are far too small, and they won't refund or replace with the correct sizing.

I ordered 2 pkgs of this sleep patch and was charged with 4 pkgs twice.
I immediately canceled my order.

Update to my previous review. Sweater ordered and paid for 12th October finally delivered 30th December. No tracking number or information about replacement until 26th December when Shop spp showed order placed with Cub01 was in transit. Turned out to be from Comfy family and was replacement after half a dozen emails and phone conversation with Evri who collected original package from Heathrow and returned to sender who received it 05fh November only informing me that delivery was delayed. I still don't know why it was returned and neither sender nor carrier kept me informed. I am just grateful I didn't lose my money and won't order from them again

Over priced reseller. Quality was awful and All items I found available on shein for a fraction of the cost.
Return cost is £10.35 minimum.
Avoid

Placed and paid for a sweater in mid October and was offered a discount on further order second order received no problem but still no refund or replacement for sweater. According to the tracking information which has now disappeared it custom cleared at Heathrow and Evri say returned to sender. Comfy family say will resend when received. No contact unless I message them, no tracking info or updates,. The item never reached Manchester and issue with carriers nothing to do with me, they should replace or refund and chase it themselves

A one star review but remove that one star as I would recommend you avoid Comfyfamily.Co
I ordered the trainer slippers, with postage they were £27 with delivery within 8-15 days. 3 weeks later they arrived, very poor quality for the price and the size is not true as I'm a UK 8 and they're more like a UK 7. when I contacted them for returns information it will cost ME £10.65 to return and refunds are only actioned on the first of each month or I could order more with 70% discount. absolutely shocking customer service.

I ordered a jacket in size L but the jacket is closer to a size XS/S. There is no way I can fit the jacket and I usually wear size M/L. There is no label in the jacket, so you cannot see the size.
The item comes from China and the quality is poor.
Nice pictures on the website, but disappointing quality of the products.

Summer and sweaty days are officially history with these breathable linen shirts. It's like a cool breeze all day long. Absolute godsend!

I bought the slipper and pay $45 it’s only 2month and it’s come to several part
very poor quality
I have the picture of torn apart of shoes after not even month after purchase

I've ordered from this company three times now and each experience has been fantastic. The clothes are comfortable, durable, and stylish. Shipping is always quick and the packaging is eco-friendly. Highly recommend giving them a try if you're in the market for new outfits.