Comfrt Reviews 

12,683
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 7,229 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional comfort, cozy thickness, and premium quality of the clothing, matching sets, and incredibly warm blankets. Consumers also note the remarkably fast shipping times, attractive patterns, and versatile designs that make these cozy items ideal for daily relaxing or traveling. Some reviewers were not happy with customer service, describing unhelpful communication and severe difficulties when attempting to obtain refunds or process returns. A few other people also felt that delivery periods could occasionally be excessively long or experienced frustrating and unexpected issues regarding incorrect items arriving.

What people talk about most

Quality

People report positive experiences with quality, highlighting that items are exceptionally soft, thick, and... See more

Order

Reviewers express mixed feelings regarding their order experiences, as many customers report fast shipping... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers report extremely frustrating... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while many consumers experience super... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like their travel set and robe offerings! Everything seems really thoughtful and the heaviness of the travel set will be perfect for my fall travel. I was not however excited about how they a... See more

Rated 4 out of 5 stars

I love this set. I have bought a couple of times for this company and each set has been of great quality. Cannot wait to see the longevity as I wear it throughout the following winter seasons.

Rated 5 out of 5 stars

Everything Comfrt makes is super comfy and also very stylish. I love wearing my matching sets in public when I’m running errands. I’m cozy and also receive many compliments! The Dreamer blanket is... See more

Rated 5 out of 5 stars

I have ordered tons of sets and blankets from Comfrt. They are my go to and literally recommend it to everybody. SUPER fast shipping. Always comfortable. They’re new sensory breathe line the only thin... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(12,683)

7,035 reviews in the last 12 months

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Rated 1 out of 5 stars

They took my return and didn't honor the exchange

Do not exchange with Comfrt. They accepted my exchange while the size I wanted showed in stock. After receiving my return, they said the size was out of stock with no restock date. They refused to send my original item back or reserve the replacement, and issued store credit I never asked for. Get replacement availability in writing before sending anything back.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE Comfrt!!

I absolutely LOVE Comfrt!!! Their clothes are so comfy, cute and made of good material. I can’t even explain how soft their clothes are. If you want to be comfortable but still look cute definitely get you a Comfrt set!!!!

12 October 2026
Unprompted review
Rated 1 out of 5 stars

Faulty item, and they’ll only offer store credit

Ordered the VIP Airplane Mode Travel Hoodie and the Airplane Mode Travel Sweatpants. The hoodie’s built-in eye mask — a key selling point — doesn’t pull down far enough to cover the eyes, so the main feature simply doesn’t work. I reported it as faulty and asked for a refund to my original payment method.

Their answer: store credit only, no refund, no replacement — and for the faulty item they expect me to pay to ship it back to the US myself. So I’m out the cost of a defective product unless I spend more money returning it for a gift card I don’t want.

Offering only store credit for a genuinely faulty item isn’t an acceptable remedy. Disappointing service on what should have been a simple fault. I’ve had to escalate it with my bank instead. Would not order from here again.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Came exactly as advertised

Came exactly as advertised. Unless you are trying to go out dressed up (which you can still do) you don’t really need another winter fit. Marks all boxes, especially the name.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

I’m obsessed with my Comfrt hoodie!

I’m obsessed with my Comfrt hoodie!! 🤍 It’s SO soft, cozy, and comfortable. I honestly want to wear it every day! The quality is amazing, and it’s perfect for lounging at home or going out. Definitely worth it and I’ll be ordering more! 🫶🏼

11 October 2026
Unprompted review
Rated 5 out of 5 stars

Honestly

Honestly, I was initially a bit annoyed when I realised Comfort These were based in Miami, as I’m in Ireland and had paid for express delivery. I assumed I’d be waiting at least two weeks for my order to arrive. I ordered on Tuesday evening and it was at my door on Friday morning. I couldn’t believe it!

But the real review is this: I have never owned anything this comfortable in my life. The tracksuit bottoms and zip-up hoodie are genuinely on another level. The quality is insane. I wash them and put them in the dryer for ages, and they still come out exactly the same. No shrinking, no change in quality, nothing.

I’m not exaggerating when I say I’ll be ordering from Comfort These regularly from now on. I’m officially converted. The comfort, the quality and the delivery are all outstanding. Absolutely worth every cent.

9 October 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Comfrt was fabulous!

My experience with Comfrt was fabulous. I love the website, they ship fast and everyone I’ve dealt with is great. The quality of my Jammies and travel wear was fantastic - soft, comfortable. My only issue was the pants are long for me — but I’m 5’2’’ so I’m not terribly surprised. I would love it if they offered their pants in lengths. The dreamer blanket is amazing. This blanket is 100/10. It’s beautiful, it’s soft and cuddly…and I can’t get enough. It looks as luxurious as it feels, and I’m not mad about it. Buy it now!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this blanket

Absolutely love this blanket. It's so soft and cozy. I don't want to get up from underneath when I lay down. Hands down worth the money. I can't wait for the colder months.

11 October 2026
Unprompted review

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