I like the shoes but the elastic shoe strings are too short. This makes them difficult to tie for me and pulling to gain length makes a predictable breaking or snapping of them. I am unlikely to reo... See more
Company replied
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Lorna was so easy to work with for a minor sizing issue and it was resolved very quickly. Great staff and great shoes

Reply from Comfofeet
Fantastic customer service. I order the wrong size and Comfofeet and of course Katherine provided great customer service. I will be recommending them to my friends.
Bill O.

Reply from Comfofeet
I ordered two pairs of shoes and they sent size 8 instead of 10 and Lorna helped me right away to resolve my issue with without any hassle, thank you Lorna!

Reply from Comfofeet
Love the shoes and Lorna did an exceptional job in helping me to get the correct size.

Reply from Comfofeet
Lorna was outstanding while handling my issue of wrong sized shoes. I had received two pair of size 8 shoes and I wear an 11. Lorna quickly and efficiently guided me through the process of an exchange. I am very satisfied!!!

Reply from Comfofeet
Lorna has been the best customer care person i have encountered. My shoes were feeling loose after just 5 days. Lorna offered to replace from size 44 to size 43. So considerate. Can not thank enough

Reply from Comfofeet
Customer service by Lorna was top notch.

Reply from Comfofeet
When I placed my order for two pair of shoes I thought I ordered in US size. When I received them, they were too large. I contacted ComfoFeet and was extremely pleased with Ruth, their customer service rep. She has been a pleasure to irk with to get the right size and and the correct style of shoes I originally wanted. Hats off to Ruth. Thank you for your patience!

Reply from Comfofeet
Got the wrong size Ruth got it taken care of right away. New size on the way. These shoes ran a little big for me. Very comfy 😀

Reply from Comfofeet
Lorna help is appreciated with my exchange 😀

Reply from Comfofeet
I want to thank Katherine for her outstanding customer service when helping me exchange my shoes for the correct size.

Reply from Comfofeet
I ordered 2 pairs and they are great. Very comfortable. I originally ordered the wrong size but my customer service rep, Lorna, was terrific. She contacted me immediately and followed through on everything. I ordered in US sizes but the EU sizes are slightly different. Lorna got my new shoes ordered asap. Very good customer service experience.

Reply from Comfofeet
The shoes I received were to small/tight. Ruth is helping me by sending the correct size

Reply from Comfofeet
Nina,has been on top of my issue. I was very unhappy with my last shipment and worried if I could ever get satisfaction. But she has eased my mind in offering to help. She continues to work with me trying to solve my issues. She is great!

Reply from Comfofeet
I bought a great looking shoe that was too large for me. Katherine helped me select the proper size and made my exchange painless. I will highly recommend Comfofeet to my friends!

Reply from Comfofeet
Nina, in customer service, is the most responsive and helpful rep I have ever encountered! I love my first pair of Comfofeet shoes, so I ordered more. Unfortunately, they were a bit tight. Nina quickly assisted me in facilitating replacements of the correct size. Not only are the shoes comfortable, the service is the best. Thank you Nina!

Reply from Comfofeet
Nina did a fantastic job of helping me through the process of exchanging my shoes. She made it very simple.

Reply from Comfofeet
I chose the wrong size for my initial order and was afraid I’d be stuck with them or get a very expensive international return fee. Thankfully Ruth responded and was willing to send me new pairs after advising me how to better select my size. I have rarely dealt with a company so easy to deal with an issue like this. Now I hope I have chosen my size correctly as I am looking forward to these comfy shoes. Thank you Ruth!

Reply from Comfofeet
The shoes I ordered fit perfectly. I have extra wide feet. The shoes feel very light on my feet. The insert was a bonus (like walking on a cloud)

Reply from Comfofeet
I had an issue with my shoes being to big and their customer service was excellent. They sent me a different size and I couldn't be more pleased with Nina and my Comfofeet shoes!

Reply from Comfofeet
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