Comfizz of Kavendor Ltd Reviews 307

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, noting their comfort and effective support, especially for those with ostomies. Many appreciate the thoughtful design that helps them feel secure and confident. The service is frequently described as excellent, with prompt and helpful responses from the company, making it easy for customers to find suitable products and even navigate prescription options. Deliveries are consistently timely, adding to the positive experience. However, some people were dissatisfied with specific product designs, finding certain items like boxers to be ill-fitting or uncomfortable. Issues such as baggy legs, waistbands rolling down, or elastic not being robust enough were mentioned. A few customers also noted that while some products offer light support, they might not be sufficient for more significant needs like hernias, requiring a different type of garment.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers praise the outstanding quality of the... See more

Quality

Clients share positive opinions on quality, consistently praising the outstanding quality of the products.... See more

Service

Users describe positive interactions with service. Customers appreciate the efficient, prompt, and friendly... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of the product is outstanding. Not only does it keep my difficult stoma bag in place with enough support that it doesn’t prevent it from working. I wear the pants every day and they give... See more

Rated 5 out of 5 stars

I am 10 days post colostomy surgery. As this was a planned surgery, I was able to to research what I may need post op. I came across Comfiz through an on-line forum where Ostomates shared their li... See more

Company replied

Rated 5 out of 5 stars

These garments are well made and fit perfectly.The waistband is very comfortable to wear even though it is fitting over my stoma.

Rated 5 out of 5 stars

Received my waist band last week, absolutely chuffed to bits with it, I've got a slight hernia with my stoma and it supports me very comfortably


Company details

  1. Medical Supply Store

Written by the company

Comfizz was founded in 1998 by Lorraine and Nozar who have lived experience of Ostomies & bowel surgery through family members. They created support wear solutions to provide comfort, discretion and confidence. With a wide range of styles and levels of support there is a garment to solve most challenges faced when living with a stoma. Don’t feel different… Feel confident in Comfizz We offer Light support wear for everyday stoma support Medium support for active ostomates Firm support for managing a hernia


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Product quality from Comfizz is…

Product quality from Comfizz is impressive, and delivery is prompt. I initially found the waistband tight, but going a size up made a significant difference in comfort. Customer service is helpful and informative, making the online shopping experience hassle-free. Overall, I'm pleased with my purchase and recommend considering a larger size for a better fit.

17 November 2024
Unprompted review
Comfizz of Kavendor Ltd logo

Reply from Comfizz of Kavendor Ltd

Thank you for your valuable feedback. We really appreciate hearing from our customers about the products and services, what went well or not so we can continue to improve. Much appreciated

Rated 5 out of 5 stars

Ideal for my urostomy

I now have 4 of these vests, two in black and two in white. I wear them daily for all activities, including work, gym, hiking etc. They are of premium quality and do a great job of supporting and hiding my urostomy. Yes, they are snug, but that’s kinda the point. My two most recent were on prescription and the process was effortless.

A further shoutout for the wonderful customer service I received from Comfizz, specifically April, as my prescription company had inadvertently put the wrong item onto the request to my GP. After contacting Comfizz, they went above and beyond to ensure I received the correct items promptly. Thank you again.

12 November 2024
Rated 5 out of 5 stars

Think carefully about size when ordering

Product good. Arrived in good time. It’s the second waistband I have bought from Comfizz as first one was a little tight (I have stretched it over the back of a chair). I recommend if purchasing a male waistband that you consider ordering a size larger than you might normally do. I’m a 36” waist and first ordered L/XL. I’m much more comfortable with the XL/2XL I’ve just bought.

15 October 2024
Rated 3 out of 5 stars

The product whilst of good manufacture

The product whilst of good manufacture, the high waistband is still not high enough because of my parastomal hernia. These hernias occur behind up to 50% of Stomas following collorectoral surgery.
A suitable product would be marellous.

10 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look