The quality of the product is outstanding. Not only does it keep my difficult stoma bag in place with enough support that it doesn’t prevent it from working. I wear the pants every day and they give... See more
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Review summary
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I am 10 days post colostomy surgery. As this was a planned surgery, I was able to to research what I may need post op. I came across Comfiz through an on-line forum where Ostomates shared their li... See more
Company replied
These garments are well made and fit perfectly.The waistband is very comfortable to wear even though it is fitting over my stoma.
Received my waist band last week, absolutely chuffed to bits with it, I've got a slight hernia with my stoma and it supports me very comfortably
Company details
Written by the company
Comfizz was founded in 1998 by Lorraine and Nozar who have lived experience of Ostomies & bowel surgery through family members. They created support wear solutions to provide comfort, discretion and confidence. With a wide range of styles and levels of support there is a garment to solve most challenges faced when living with a stoma. Don’t feel different… Feel confident in Comfizz We offer Light support wear for everyday stoma support Medium support for active ostomates Firm support for managing a hernia
Contact info
Units 1-2, Woodlands Complex,, LS14 5LN, Leeds, United Kingdom
- 0113 266 2096
- info@comfizz.com
- comfizz.com
4.6
Excellent
307 reviews
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Replied to 25% of negative reviews
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Fast and efficent
13 March 2023
Ordered it and it came in reasonable…
Ordered it and it came in reasonable time. Love the products
19 March 2023
Great advice, great service, highly commendable
I wanted to get advice for purchasing replacement belts for my colostomy. I had been very pleased with my previous bought some years ago but my waist had got a bit less and also there may be some stretching over time. Amy Oust who was the company representative on the chat support option when I was ordering was so very helpful, pleasant & knowledgeable that I thought she should be acknowledged. Good products, helpful staff , highly commendable. PS OK slight feedback that I noted that more than expected of particular specific products were out of stock so hope they can remedy this soon as no stock tends to mean no sales!
2 April 2023
Unprompted review
Reply from Comfizz of Kavendor Ltd
Good morning Andrew,
Thank you so much for your lovely feedback. Always happy to help & this comment means a lot to me, so thank you so much. Also, noted on the stock, we are working on this.
Have a lovely day!
Amy
Reply from Comfizz of Kavendor Ltd
Thank you Joanne :) We appreciate your review!
Reply from Comfizz of Kavendor Ltd
Jenny, thank you so much for your feedback!
Have a lovely day!
Amy
Reply from Comfizz of Kavendor Ltd
Good morning,
Pleased to hear! Thank you so much for taking the time to leave us your feedback.
Amy
I ordered some briefs in October and…
I ordered some briefs in October and had to ring numerous times, finally received them middle of January
10 February 2023
Reply from Comfizz of Kavendor Ltd
Good morning Elaine,
We are sorry to hear you are displeased with the service.
We will always do our best to update customers and apologies if this wasn't the case.
Please let me know if I can be of any more help.
Amy
I really like the Comfizz products
I really like the Comfizz products. They are well made and work well.
12 February 2023
Reply from Comfizz of Kavendor Ltd
So pleased to hear this Kelly. Thank you!
I can't fault the service .
I can't fault the service .
The product was good quality and arrived quickly
10 February 2023
Reply from Comfizz of Kavendor Ltd
Thank you for your review, David. We are very pleased to hear this! Thank you for your order!
Great company and product.
Very easy to use website with lots of information and easy sizing information. Great product too that arrives super quickly.
9 February 2023
Reply from Comfizz of Kavendor Ltd
Good afternoon Sam,
Thank you for leaving us this review. We are glad to hear you find our website easy to use and useful and of course, that you find our garments useful. Have a lovely day!
could be better for men & exercise
44 yr old guy with an ileostomy. Bought some Comfizz boxers, level 2 support, as I wanted to better support my bag whilst running. Quality seems good and fabric feels very nice against the skin. They are designed to be unisex; however this is problematic - there just isn't enough space for a chap's undercarriage. Secondly, they lack any silicone grip on the waist hem (featured on the support belts), which results in them sliding down really easily with movement - not great for exercise. So in general, rather disappointing.
12 January 2023
Reply from Comfizz of Kavendor Ltd
Hi Will,
We are sorry to hear this.
Please can we ask if you may need to try the next size up? Sometimes, people find garments can slide down easily if they need a bigger size. Please get in touch with us if this is something we can arrange for you.
Alternatively, we suggest trying the Level 1 Cup Style Boxers with a Level 1 waistband over the top for a Level 2 support equivalent? These can be found here and are available to request on prescription - https://comfizz.com/collections/boxers/products/comfizz-cup-style-boxers-level-1-support-mens.
I have passed your feedback on to our Product Development team. If I can be of any more help, please don't hesitate to ask :)
Useful Commifzz
Fist time I’ve used commizz so can only comment on this, website was useful, however the product that I really wanted was out of stock. I haven’t as yet received an email advising back in stock, so I continue to wait for an update
15 January 2023
Reply from Comfizz of Kavendor Ltd
Good morning Barbara,
Thank you so much for your review.
We have been trying to reach you but haven't had any success.
Please e-mail me at amy@kavendor.com with your requested product and size and I can see when we can expect more stock of this :)
Amy
I still haven’t received my product and…
I still haven’t received my product and I ordered it 3 weeks ago. I reached out to the company 2 days ago and still haven’t heard back. Very disappointed. :(
19 January 2023
Reply from Comfizz of Kavendor Ltd
Good morning Elizabeth,
I can see on our systems that this item has been dispatched. We advise around 28 days for international orders to be received (https://comfizz.com/policies/shipping-policy) and please note that there have been international delays with Royal Mail due to a cyber attack. We can, of course, send you another one out if you do not receive the item within the 28 day period. So sorry you haven't received your item yet!
All the products and equipment have…
All the products and equipment have been sent to me by you have all been brilliant and work fantastic thank you for all the support
9 February 2023
Reply from Comfizz of Kavendor Ltd
Good morning Gregory,
Thank you for your time to leave us this review. Always happy to help! :) Have a lovely day!
took too long.
6 February 2023
Reply from Comfizz of Kavendor Ltd
Hi David,
Have you brought this problem up with customer service? :) Really sorry to hear this! We always post as soon as we have the available stock. Thank you for your patience!
Don't get any update5or hardly anything…
Don't get any update5or hardly anything to know where is my belt
14 January 2023
Reply from Comfizz of Kavendor Ltd
Hi Ahmad,
Regarding the updates, I can see on your record that there are a number of updates that have been sent to the e-mail address you provided us with. Your belt is in transit. Any other queries, please e-mail me: amy@kavendor.com
Will definitely buy again
The briefs I bought are a great product. Well made, comfortable. Good value. Good delivery.
2 February 2023
Reply from Comfizz of Kavendor Ltd
Thank you for your review! We are so happy to hear this.
Customer service was brilliant
Customer service was brilliant. They kept me up to date regularly with stock updates and chased my doctors on my behalf regarding my prescription order items.
24 January 2023
Reply from Comfizz of Kavendor Ltd
Hi Jennifer,
We are super pleased to receive your review. Thank you so much! Always happy to help! :)
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