Comdata Reviews 47

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was trying to to get fuel but comdat sale lady lie I see online no monthly fee and no activation fee but they push I dnt have I feel dnt use fuel cards do own debt card is best .

Company replied

Rated 1 out of 5 stars

Wish I could put no stars, there are not even qualified for even a star!!! Their customer service is horrible, just to call to get an approval, took almost 3hours. Horrible is not even an appropriate... See more

Company replied

Rated 1 out of 5 stars

If i could i would give negative million we would they never informed us that you cant transfer your money to cash app without paying them 5 dollars everytime you do this and this is a horrible ho... See more

Company replied

Rated 2 out of 5 stars

When I was transitioning from leased owner operator to being under my own authority I thought condata would be a good option since that is what I was using with the company I was leased on with. It wa... See more

Company replied

Company details

Information provided by various external sources

Comdata offers integrated financial solutions that are changing the way companies manage data, pay employees, process transactions, and manage spending on key business purchases.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company should not exist I do not…

This company should not exist I do not the feature but I have been forced to get my check on here. It’s horrible 😣

It’s a scam all around they should not force to get my check on here and money don’t transfer to a real bank this prepaid bs!

25 May 2023
Unprompted review
Comdata logo

Reply from Comdata

Hi, Joseph! Thank you for you review. We apologize for the negative experience you are having and would like to speak with you. Please send an email to customercare@fleetcor.com and enter your reference number MH14106229 in the subject line. An agent will call you as soon as possible.

Rated 1 out of 5 stars

Comdata.com by FINTWISH & MasterCard

1) To the former complainers: Do not believe that Comdata.com will allow you to move money off your employer pay MC into your own personal bank, after you go online to fill out another direct deposit form on their web site. Other complaint sites have stories from other users who never got their $ off their Comdata.com or FINTWIST MC Master Cards. We need to contact the real MasterCard company which gave Comdata FINTWIST permission to issue employee pay cards with the MasterCard MC logo and complain to the REAL MasterCard company - that they never should have allowed Comdata & FINTWIST to use their Logo. 2) Master Card is allowing Comdata.com to allow VehicleStory to Steal from all of us.
I have the same complaints as those below, PLUS my Master Card issued through my Employer EmployGig's employee pay company Comdata.com through FINTWIST has also ignored my six requests to have the VehicleStory charges reversed and issue me a refund. You know Chase or CapitalOne refunds their customers and goes after fraudsters, but not Comdata.com Comdata.com also has to be avoided because they directly steal from their customers and allow all other types of scams to be done to us as well. For example, a woman has complained online that Comdata Fintwist cancelled her MC and issued her a new one, but her old one got re-opened and all her savings transferred from her new card over onto her old card (which she no longer had) and someone used up all her savings at various locations in Miami, FL where she has never traveled to.

7 November 2022
Unprompted review
Comdata logo

Reply from Comdata

Thank you for your review. We apologize that you have encountered a negative experience with your account and are eager to address your concerns. Please send an email to customercare@fleetcor.com and enter your reference number 13235322 in the subject line. An agent will contact you as soon as possible.

Rated 1 out of 5 stars

I give 1 star because it MAKES me

I give 1 star because it MAKES me. I have 2 weeks worth of paychecks on this terrible card. I set up my auto deposits. This money didn't move. I called today and was told that any future deposits would move, but not the funds on the card. I was then told I had to enter a manual deposit and wait another 10 days to verify. Then, and only then, could I move those funds. I tried going to the ATM in their network...it only allows 200 dollar increments a day. This is by far the worst situation ever! I cant get all my money for 2 weeks worth of pay and if I do, I can only get it at 200 dollars a day until I get all the funds or the 10 days manual waiting period is over. I don't get it! You have my direct deposit info, it should be able to move over without an additional 10 days. HATE THIS CARD!!! They get to enjoy holding my money and I get all the BS trying to get my money. They have truly made it extremely difficult to access your funds. "Access your money with ease" is their famous phrase that is a load of crap!

18 October 2022
Unprompted review
Comdata logo

Reply from Comdata

Hi, Dee! We apologize that you are having a negative experience in accessing your deposits. Please send an email to customerservice@comdata.com. You may enter your reference number MH12519189 in the subject line. We look forward to speaking with you.

Rated 1 out of 5 stars

Awful, Limited Card Service

Comdata's Fintwist card and website are AWFUL! I haven't bothered with the app. And will not.
The site is not useful or helpful and you really cannot do any needful operations through it besides just checking your account balance and that's it.
I got the card through a temp agency and they issue this crappy card. With other temp agencies, you have usually have the option to have payment directly deposited into your bank account OR you can use an EASY to set up debit card. NOT THE CASE WITH COMDATA AND FINTWIST! You are MANDATED to use the card and you're supposed to LINK the card to your bank account for transfer (which is stupid because you should just be able to use your bank account for deposits outright WITHOUT their card). I set up the card and got it activated, but could not establish a link to my bank account because the several papers listing the directions to do it are too confusing. The directions are confusing and the fact that mandating linking a card to your bank account in the first place is dumb.
I had to call customer service to make sure my card was activated and then have the operator disconnect the bank link because it wasn't established, anyway!

On top of that you cannot use this card in SEVERAL situations! You cannot use it to withdraw cash at ATMs or for cash back at registers. You also can only use the card with card readers ONLY if credit option is available. Otherwise, you cannot swipe this card to pay for anything at terminals. Ridiculous! It can be used to pay online if a debit card is accepted and maybe over the phone with a representative, too, if a debit card is accepted. But ATM withdrawals? Nope. Debit payments at card reader terminals? No! Cannot do it!

I had to make a payment on my car note, today. I didn't currently have cash in my bank account, so I knew I had to use this Fintwist card instead. Couldn't pay online because my dealership's online method will only connect to bank accounts (again, not enough money in there right now). Couldn't pay over the phone because only debit is allowed over the phone. Drove all the way to dealership to pay with this card in person. Didn't work because, again, if credit is not an option you cannot use this card to pay for stuff at terminals. So drove here for nothing. I just got sick of it and asked my boyfriend to send me the money I needed online to my bank account. I used that to FINALLY make my payment. I am paying back my boyfriend the money, but told him the only way he can use the reimbursed money is to pay for things as credit, otherwise he will not be able to use that card. And you can forget about ATM withdrawals! Again, Fintwist doesn't allow that, either!

Stupid card. Stop issuing this card! It is extremely limiting and a waste.

11 May 2021
Unprompted review
Comdata logo

Reply from Comdata

Greeting Callie. Although some time has passed since your review, we thank you and apologize for the negative experience you encountered with your Fintwist card and the app. We would like an opportunity to speak with. Please send an email to customercare@fleetcor.com and enter our reference number MH12171865 in he subject line for immediate assistance.

Show reviews in all languages. (47 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look