Column Tax Reviews 

69
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Column Tax has restored my faith in the company by keeping in contact. I appreciate it so much and even though my refund has taken longer than expected it's okay. I like the fact that they kept in tou... See more

Rated 3 out of 5 stars

I appreciated the lower cost and quick responses to emailed requests for help/clarification. However, the answers to my questions were often automated and unclear. For those who have an automatically... See more

Company replied

Rated 5 out of 5 stars

CAPITAL ONE COLUMN TAX TAX EVASION (CO.) WASHINGTON TRUST BANK (SPOKANE WA.ST.) SPOKANE COUNTY TRANSUNION UNION PACIFIC (LOCAL TEAMSTER UNION#)

Rated 5 out of 5 stars

I had gone in store to a local H&R Block and they had given me an estimate for a refund that was lower than what I got for filing with Column Tax. I did it early with them and they helped me get credi... See more

Company details

  1. Tax Preparation Software

Written by the company

Column Tax makes online tax filing accessible for all Americans. We offer best-in-class tax filing, with a Maximum Refund Guarantee, Accuracy Guarantee and Audit Support included for all filers.


Contact info

4.1

Great

TrustScore 4 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(69)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was all outlined in the chime app…

It was all outlined in the chime app what had to be filled out and what didn’t. It was extremely easy to navigate.

19 October 2025
Column Tax logo

Reply from Column Tax

Thanks for sharing your feedback Leticia! So glad we could work with you on your taxes.

Rated 5 out of 5 stars

Good service

Column tax is a great service, it helped my file my 2025 taxes!

17 May 2025
Unprompted review
Column Tax logo

Reply from Column Tax

Hi Jimmy - thanks so much for leaving a review! I'm glad you had a good experience filing your taxes.

Rated 5 out of 5 stars

Fast and easy

I've been using TurboTax since I started working and I wish this had always been around and available. I'm never going back

26 September 2025
Rated 4 out of 5 stars

I think was good I didn't get my taxes…

I think was good I didn't get my taxes government got it guess.

19 September 2025
Column Tax logo

Reply from Column Tax

Hi Nelson - thanks for reaching out! You can track the progress of your federal refund here: https://www.irs.gov/refunds There are times when a federal refund can be less than expected due to a change the IRS made on the return or a debt that is collectible through the tax refund process, but the IRS website can give you more information. Please reach out to us at support@columntax.com if you have any questions and we're happy to help!

Rated 1 out of 5 stars

Please call me I used your…

Please call me.I used your service to file my taxes and I have not gotten anything back in months

11 September 2025
Column Tax logo

Reply from Column Tax

Hi Ryan - I'm sorry to hear that you haven't received your tax refund yet. I just sent you an email so that we can look at the IRS status together to find more information. Thank you for reaching out, and feel free to contact us directly with any additional questions.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look