Colour Frog Reviews 2,056

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items like signs, prints, and bags consistently meet or exceed expectations, often looking exactly as designed and described. The ordering process is highlighted as easy and straightforward, with many appreciating the ability to customize and see finished product previews. Reviewers also consistently commend the fast delivery and efficient service, with products often arriving quickly and well-packaged. However, some customers experienced issues with delivery couriers, specifically mentioning FedEx, which led to delays and difficulties in receiving their orders. A few other people also felt that the color matching was not accurate, with final products appearing significantly different from the original designs or expectations. There were also occasional reports of pixelated prints or faulty items, suggesting some inconsistencies in quality control.

What people talk about most

Product

Clients share positive opinions on product quality, frequently highlighting the excellent design, good value,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as high-quality,... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast and... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Order

Customers report positive experiences with the ordering process, often praising its simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Brilliant!! Ordered an exterior business sign with very specific colour codes. I emailed the team straight after placing my order and gave them the colour codes, asking if they could use t... See more

Rated 5 out of 5 stars

All aspects of getting dibonds printed was excllent and a small printing fault was reprinted promptly without any drama. Would definitely use again. One caveat is postal cost using fedex, who are a ho... See more

Rated 5 out of 5 stars

Much cheaper than alternative suppliers Much simpler process to submit design Much simpler ordering process Much faster supply of finished article Much better for small batch runs What's not to... See more

Rated 5 out of 5 stars

The door number plates we purchased were 100% and at a lower price than quoted by other companies. This did make me a bit dubious but was amazed by the quality of the goods when received. They look b... See more


Company details

  1. Sign Shop

About Colour Frog

Written by the company

Colour Frog

Printed signs, banners and self-adhesive graphics

Low £20 Minimum Order
FREE Delivery
No Setup Fees
No Design Fees
Fast Delivery
Design Online!

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Order Exceeded Expectations

First time ordering a banner from Colour Frog and slightly apprehensive but as it turned out absolutely no need. It was easy to design on screen and the finished product looks extremely good, is durable and well-printed. Delivery was quick, the item was well packaged, and the banner looks great. Overall great service and I am about to order again. Thank you

27 October 2025
Rated 5 out of 5 stars

Magnetic car stickers

Ordered some magnetic car stickers for my business and their quality is excellent. Better than expected even, have had many compliments already. The delivery was also very quick. Would definitely recommend.

24 October 2025
Rated 1 out of 5 stars

Uploaded artwork at strongTwice the price of Solopress and poor customer service resolution

Uploaded artwork at strong resolution, arrived printed super pixelated. Nobody used common sense and thought ah maybe we should get this looked at before print. Twice the price of Solopress and poor customer service

9 October 2025
Unprompted review
Colour Frog logo

Reply from Colour Frog

Hi Thomas,

Following up on our conversation on Friday, we want to personally extend my sincere apologies for the quality of the banner you received. After reviewing the order, we can confirm that the original artwork file submitted was a JPEG measuring only 55x25mm. When this image was enlarged to the required banner size of 3660x1800mm, it unfortunately resulted in severe pixelation and loss of clarity.

In this instance, our design team should have identified that the artwork resolution was insufficient and escalated the matter to our Customer Service team so that we could contact you to request a vector-drawn, high-resolution version of your artwork. This would have ensured that the final product met the professional standards we strive to deliver. I completely understand how disappointing this must have been, and we take full responsibility for the oversight.

As discussed, if you’re able to provide a vector-drawn, high-resolution version of the design, I’ll be happy to arrange for the banner to be reprinted and replaced free of charge. Alternatively, if you would prefer, we can issue a full refund instead. Please let me know which option you’d like to proceed with, and we will ensure it’s handled promptly.

We have also spoken directly with the Department Controller to review what happened. The design and production teams have been reminded that such cases must be flagged and properly queried in the future. We are reinforcing internal procedures to make sure this kind of error does not occur again.

Once again, Thomas, we are truly sorry for the inconvenience this has caused. We genuinely value your business and appreciate your understanding as we work to make things right. Please let me know how you would like to proceed, and we will take care of it straight away.

Following on from our emails, we can confirm a refund has been issued to you, we hope that you are satisfied with the outcome of this matter.

Kind Regards
Colour Frog

Rated 1 out of 5 stars

2 magnetic signs ordered.. both had faults

Ordered my magnetic signs but when they came, they both had faults. It’s taken far too long now to get them replaced. Very disappointed there was was no quality check before being sent out to me. Waiting to see how I’m recompensed.

6 October 2025
Colour Frog logo

Reply from Colour Frog

Hi Debbie,

Thank you for taking the time to leave a review about your recent order. We’re very sorry for the inconvenience you’ve experienced with your magnetic signs and completely understand your frustration regarding the delay and quality issues.

Our Customer Relations Manager tried to contact you today to discuss the matter, but unfortunately you were unavailable at the time. Please could you call us back on 01790 752757 at your earliest convenience so we can resolve this for you as quickly as possible?

We are also reviewing our quality control processes to prevent this from happening again and will be arranging a goodwill gesture in recognition of the delay and inconvenience caused.

Thank you for your patience and understanding, and once again, please accept our sincere apologies.

Kind regards,
Colour Frog

Rated 5 out of 5 stars

Speedy service

Speedy service - easy to use website - select your product, make choices, upload artwork - its as easy as that 👍 highly recommend

29 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look