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The Colorado Cyclist Reviews 

520
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 438 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, competitive pricing, and the extensive selection of quality biking gear available through the online store. Many consumers also mention that their purchases always arrive securely packaged and precisely match the detailed descriptions provided on the website. Some reviewers were not happy with order discrepancies, mentioning that items occasionally arrived missing crucial components or that incorrect products were shipped to them. A few customers additionally noted encountering frustrations when dealing with unexpected order cancellations or having to cover the expenses for returning items.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the availability of quality gear... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and accurate... See more

Price

Reviewers highlight positive aspects of price, frequently praising competitive costs, excellent sales, and... See more

Order

Users describe positive interactions with order, highlighting fast shipping and prompt customer support.... See more

Service

People report positive experiences with service, frequently praising quick delivery, competitive pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The original shipping envelope contained only the shipping slip but no hub body. I sent an email with pictures attached explaining the problem. I received a reply from Ren apologizing for the error. S... See more

Company replied

Rated 5 out of 5 stars

the first reason for 5 stars: I had searched online all my favorite digital stores, to no avail. Colorado Cyclist had what I wanted in stock and available for purchase. Secondly, the coveted item... See more

Company replied

Rated 5 out of 5 stars

Ren did a great job resolving an order issue promptly. I appreciated his diligence to catch a second issue and raise it immediately so it could be resolved rapidly as well. Thanks so much Ren!

Company replied

Rated 5 out of 5 stars

I have been dealing with Colorado Cyclist over many years. Always an outstanding company. Great deals, products and customer service, and fast delivery. What more could one want.

Company replied


Company details

  1. Bicycle Store

Written by the company

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

520 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(520)

443 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good selection of stuff

Good selection of stuff, fast delivery and everything was really well-packed.

16 September 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you for trusting us!

- Customer Support Team

Rated 5 out of 5 stars

Great shipping policy

True to their stated goals, my order shipped same day, and, thanks to the relative proximity of their warehouse, I received it the next day. It was an obscure part that I didn't even expect to find. I was super happy with my experience!

10 September 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you for trusting us with your cycling needs! Ride safe :)

- Customer Support Team

Rated 5 out of 5 stars

Helpful customer service team

Helpful customer service team. Minor problem resolved immediately. Thanks

24 September 2026
Unprompted review
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Appreciate your review, Andrew! Thank you for trusting us.

- Customer Support Team

Rated 5 out of 5 stars

Excellent deal

Excellent deal, prompt shipping, fast delivery time and very well packaged. Very well done!

16 September 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you for your kind words! We're looking forward to serve you again :)

- Customer Support Team

Rated 5 out of 5 stars

I like sales..

I like sales... some things are not always in the size I need.

15 September 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you, Rose! Hope to serve you again :)

- Customer Support Team

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.

15 September 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you! Looking forward to your next purchase :)

- Customer Support Team

Rated 5 out of 5 stars

Good price

Good price, quick delivery

14 September 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you, David! Hope you like your new gear :)

- Customer Support Team

Rated 5 out of 5 stars

Once again Ren was fantastic on…

Once again Ren was fantastic on following thru and follow up on my order!

22 September 2026
Unprompted review
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you for leaving us a review! We're happy that you had a good shopping experience. We'll make sure to share this with our customer support representative.

Ride safe!

- Customer Support Team

Rated 5 out of 5 stars

Good sale on brake rotors when I needed…

Good sale on brake rotors when I needed to replace them. Colorado Cyclist stocks the best parts.

11 September 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

We really appreciate you sharing your feedback. I hope you loved everything you got. Happy cycling!

- Customer Support Team

Rated 5 out of 5 stars

Great prices

Great prices , fast shipping .I really like the Schwable pro one road tube tires!

12 September 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Enjoy your new tires! Happy cycling :)

- Customer Support Team

Rated 5 out of 5 stars

Great bike shop

Great service, and expedite shipping

11 September 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

We hope you like your new wheels! Thank you for choosing us :)

- Customer Support Team

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