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The Colorado Cyclist Reviews 

376
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders consistently arrive promptly, well-packaged, and in pristine condition ready for immediate assembly and riding. People also appreciate the highly competitive pricing and discover fantastic bargains on a wide selection of essential cycling components, gear, and hard-to-find replacement parts. Some reviewers were not happy with occasional shipping delays that significantly slowed down the processing and delivery of their online purchases. A few other people also felt that receiving incorrect sizing specifications or entirely wrong items caused frustrating complications during their transactions.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items are accurately described, arrive... See more

Delivery service

People report positive experiences with delivery service, highlighting fast shipping times and prompt... See more

Price

Reviewers mention positive feedback about price, often highlighting great sales, competitive rates, and costs... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of satisfaction... See more

Service

Reviewers highlight positive aspects of service and express strong satisfaction with fast shipping and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a Bianchi Arcadex 700C Pro. I felt the price Colorado Cyclist offered was very competitive with similar bicycles. The bike arrived in great condition and on the day estimated. Assembly o... See more

Company replied

Rated 5 out of 5 stars

It's limited, but I found the bike pump tip I should have had a long time ago in your inventory quite easily. Easy online purchase and shipping was quick. Will be looking towards this shop for my next... See more

Company replied

Rated 5 out of 5 stars

Pleasant experience all the way around. The item I ordered (due to colors not showing true on a computer) was actually a purple shade and I needed a light blue. The return process was easy & refund ap... See more

Company replied

Rated 5 out of 5 stars

Exactly what I needed. I have the ortlieb quick rack and two bicycles. Now I can easily swap it between the two. The order got here quick and in great condition. The only suggestion I have is smal... See more

Company replied


Company details

  1. Bicycle Store

Written by the company

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

376 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(376)

299 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's all good

Fast Shipping. Great Communication. Sturdy Packaging.
Good experience!

28 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Robert,

Thank you for your review! Hope we can serve you again in the future :)

- Customer Support Team

Rated 5 out of 5 stars

The turnaround time and products are…

The turnaround time and products are amongst the best. Highly recommend ordering from here!

27 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Mike,

Thank you for your review and for choosing us as your trusted partner in cycling :)

- Customer Support Team

Rated 4 out of 5 stars

Colorado cyclist 5 star ups 0 stars

A part was missing in the wheel causing some problems I am working with a local bike shop to resolve the issue. To be fair I didn't contact colorado cyclists to resolve the issue.Because I thought it would be easier to go about it this way and have the wheel working sooner. Delivery was fast. Everything else was awesome.

27 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Adam,

Thank you for taking the time to leave us a review and for sharing your experience.

We're really sorry about the missing part on your order. We'll make sure to share this with the rest of the team.

Hope that we can still serve you again in the future.

- Customer Support Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good parts availability.

27 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Oleg,

Thank you for trusting us and for sharing leaving us a review! Happy cycling!

- Customer Support Team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, much faster than expected!

26 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi JD,

Yey! Hope you enjoy your new gear. Ride safe!

- Customer Support Team

Rated 1 out of 5 stars

I purchased a 2025 Fox 36 SL fork from…

I purchased a 2025 Fox 36 SL fork from them. After my first ride the fork got suck in the bottom of its travel and was deemed defective from my local bike shop. I emailed and explained the issue and Colorado Cyclist approved my return for the defective fork. The fox was received and signed for by them. And then they ghosted me. Will not answer the phone or respond to my emails. It’s been over a month now! And still haven’t received a refund. I’ve had to file a case with PayPal. And file with the Better Business Bureau. Worst customer service I’ve ever experienced.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy with purchase

Price was the best I found. Delivery was free and on-time.

25 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Ida,

Thank you for sharing your experience. Hoping to serve you again soon! :)

- Customer Support Team

Rated 5 out of 5 stars

Top notch in every aspect they…

Top notch in every aspect they recomended kenda quick seven sport 650b that I all ready had, the new ones actually ride better. Delivery was quick.

2 July 2026
Unprompted review
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Anthony,

We appreciate your kind words! Thank you for trusting us :)

- Customer Support Team

Rated 5 out of 5 stars

Shotgun evo

Very fast deliver and the best price found.

24 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Joshua,

Thank you for your review! Look forward to serve you again :)

- Customer Support Team

Rated 5 out of 5 stars

Had the parts I needed when needed…

Had the parts I needed and delivered them within 2 days.

24 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Appreciate you taking your time to leave us a review and for trusting us :)

Ride safe as always!

- Customer Support Team

Rated 5 out of 5 stars

Just What I Ordered

Shipped fast and the correct product.

24 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi John,

Thanks for trusting us! Happy cycling :)

- Customer Support Team

Rated 5 out of 5 stars

Good product

Good product! Fast delivery!

24 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Eric,

Thank you for sharing your experience. Happy cycling!

- Customer Support Team

Rated 5 out of 5 stars

Excellent price and fast shipping

Excellent price and fast shipping. This was my first order with Colorado Cyclist and I will definitely order again through them.

24 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Jim,

Thank you so much for taking the time to leave us a review. Hope to serve you again!

- Customer Support Team

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery. Product arrived and was just as expected.

23 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi John,

Thank you for leaving us a review! Happy cycling!

- Customer Support Team

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