Collectorscage Reviews 

1,553
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff were super knowledgeable of bags on display, knowing the brands, collection and years they were from. They were patient as I chose (as it is a big decision buying a vintage bag!) and allowed... See more

Rated 5 out of 5 stars

Very good service; even though I decided to return the handbag—having found an alternative color that better suited my wardrobe—I was offered a partial refund option if I chose to keep it. I didn't ex... See more

Rated 5 out of 5 stars

On vacation in Copenhagen i accidently stumbled upcon Collectors Cage. Aprehensively stepped into the store and what an amazing experience. The most helpful knowledgeable and friendly sales assistant... See more

Rated 5 out of 5 stars

My product was just as expected. And described. I absolutely love my new bag. It was packed in a big box, with proper protection inside. Came in a great dustbag. And a certificate of authentication... See more

Company details

  1. Vintage Clothing Store

Written by the company

CollectorsCage is all about bringing people together who love Vintage bags. It's a community where you can find all your favourite brands, and styles. We're big on showing off how secondhand can be just as exciting as new fashion. We're building a community where everyone can find something they love and feel good about it. It's fashion, but sustainable and fun. Visit our retail store in Copenhagen, or our online webshop, that ship's worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,553)

514 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Perfect Place for Pre-Loved Designer Bags

I had a fantastic experience shopping here and couldn’t be happier with my purchase. I bought a beautiful pre-loved Louis Vuitton handbag, and it has quickly become my everyday bag. The quality exceeded my expectations, and it’s clear the store takes great care in selecting and presenting its items.

The boutique itself is beautifully presented, making it a pleasure to browse. The staff were attentive, friendly, and knowledgeable without being pushy, which made the whole experience feel relaxed and enjoyable.

The location is also very convenient in Copenhagen, making it easy to visit. I also appreciated the thoughtful packaging—the handbag came with a lovely dust bag, which added a premium touch and made the purchase feel extra special.

If you’re looking for authentic luxury vintage handbags and excellent customer service, I highly recommend this store. I’ll definitely be back for my next bag!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Louis Vuitton

It had been my dream for a long time to own a designer bag. I searched everywhere until I discovered Collectors Cage. Their detailed photos and accurate descriptions immediately caught my attention. I fell in love with one of the bags, and thanks to them, it is now part of my collection.
The packaging, shipping, and customer service throughout the entire process were outstanding. Even when a few minor issues came up along the way, they handled everything professionally and efficiently.
I will definitely be returning to Collectors Cage to make another dream bag part of my collection. Highly recommended!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

The shopping experience was just as…

The shopping experience was just as impressive. The store had an excellent selection, the staff was friendly and helpful, and my order arrived quickly and in perfect condition. I’m extremely happy with my purchase and will definitely be shopping here again. Highly recommend

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Collector’s Cage purchase

Hello! I recently purchased a new Fendi bag from ‘Collector’s Cage’ and I loved the experience❤️

Everything is thought through and it’s clear that their customers matter to them above all, which is so sweet. They kindly answered all my questions and solved all minor problems without hesitation.

The shipping and packaging was super satisfactory and I couldn’t ask for anything better! The bag itself is even better condition than in the given pictures and I’m absolutely obsessed with it from the moment I opened the dustbag🤍

Thank you so much for the wonderful experience!

Gertrūda

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience in store and online

I was in the store and it was such a great experience. I had my eye on a bag that they had online, so I wanted to see it in person. The staff was so nice and went looking for it for me. Unfortunately, they didn’t have the color I was looking for in store, but I got to try it in a few different colors and see the if the size worked for me. I went home and bought the right color online. It arrived within 3 days and was carefully packaged.
The bag is perfect and in even better condition than expected!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and Genuine

Very satisfied with my purchase, quality is great and as promised. The delivery was fast as well, no problems. There isn’t a lot of reliable boutiques for shopping vintage designer nowadays, but Collector’s Cage is one of them. I would highly recommend.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

My first order

My first order, my dream bag. Excellent email communication. A clear, user-friendly ordering site. Options to choose the payment and delivery methods. Constant tracking and real-time updates. Support throughout the entire ordering process. I recommend it wholeheartedly 🖤

6 July 2026
Unprompted review
Rated 5 out of 5 stars

My old-new bag

It was my first time buying a pre-loved luxury bag, and I have to admit that I was a bit anxious. But when it arrived, I instantly fell in love with my “old-new” bag.

The bag arrived exactly as described, in perfect condition, and beautifully packaged. It looked just like the photos and instantly confirmed I had made the right choice.

What really sets Collectors Cage apart is the trust they inspire. Their attention to detail, transparency, and commitment to quality made the whole process smooth and reassuring.

I’m already looking forward to my next find!! :)

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer!

So happy that i bought my two latest bags from Collectors cage. The pictures on the website was correct, and both bags came in perfect conditions!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I went to the store in Copenhagen to…

I went to the store in Copenhagen to look at a Fendi bag I have been longing. Loved how clean the store looked and the lovely girls greeting me and my boyfriend gave us a very professional feeling. When I found the bag I have been looking for I got to try it on and ask some questions to the lovely Swedish girl who made sure I was taken care of. At the register another girl told me every thing I need to know about authentication and how to take care of the bag. Over all a very professional store, with lovely staff who made sure that I got a lovely time picking out my dream bag.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Incredible shopping experience

I had an amazing experience shopping at Collectors Cage! From the moment I entered the store, the team made me feel welcome and took the time to help me find the perfect bag. They were incredibly knowledgeable about the different brands and patiently answered all of my questions regarding authenticity, condition, and the history of the bags.
The selection of luxury handbags is fantastic, with so many beautiful pieces in excellent condition. I loved being able to see and compare different styles in person before making my decision. My bag was exactly as described - beautifully maintained and even more stunning in real life.
What impressed me most was the professionalism and transparency throughout the entire experience. Shopping for pre-owned luxury items can sometimes feel uncertain, but Collectors Cage made the whole process easy and trustworthy.
I would definitely recommend Collectors Cage to anyone looking for authentic pre-loved luxury bags. Great selection, outstanding customer service, and a wonderful shopping experience. I'll definitely be back for my next designer purchase!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience! The vintage bag was exactly as described, authentic, and in beautiful condition. Fast shipping, great packaging, and outstanding customer service. Highly recommended—I will definitely shop here again!

25 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look