The Collective Co Reviews 26

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I purchased sandles when I put them on there is no arch support and not very comfortable and unstable When contacted support I was given 2 options 1 return and receive a refund 2 keep and g... See more

Rated 1 out of 5 stars

I am writing about this company's online store. I purchased a Ralph Lauren handbag and it arrived in a damaged bag and torn tissue paper. The bag itself was defective and had torn sticking. The label... See more

Rated 5 out of 5 stars

Ordered a Palm Angels hoodie after speaking with Lee on what size to get, fast service came within 2 days, will deffo be ordering again

Rated 1 out of 5 stars

Not happy at all you have sent me a hoodie that says it’s medium but it’s more like an extra large. I’ve sent two messages to your team about this and just received two messages back that are blurred... See more

Company replied

Company details

  1. Clothing Store
  2. Clothing Supplier

Written by the company

The Collective Co provides a unique buying experience with unbeatable customer service. Shop all your favourite brands including Stone Island, Palm Angels, Moncler and more.


Contact info

2.2

Poor

TrustScore 2 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Highly recommend

Great service, fantastic selection and fast delivery. Would highly recommend!

14 March 2022
Unprompted review
The Collective Co logo

Reply from The Collective Co

Thank you for your 5 star review Jack, it's much appreciated. 🙌🏼

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