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Collecting Cars Reviews 

1,671
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, friendly, and knowledgeable staff for providing exceptional guidance and dedicated support throughout the entire selling and buying journey. Consumers frequently note that the online auction platform is remarkably easy to navigate, ensuring transparent communication, smooth processes, and successful transactions from start to finish. However, some people mentioned that certain financial aspects associated with the service can be quite high and demanding. A few other people also felt that additional expenses like buyer fees and commission structures could be organized much more fairly between participants.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and constant... See more

Service

Customers report overall satisfaction and positive experiences with the service provided. Many reviewers... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, simple, and well-managed process... See more

Product

Users describe ambiguous interactions with product offerings, reflecting mixed experiences across the... See more

Price

Reviewers highlight ambiguous aspects of price, showing deeply divided opinions across experiences. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the fact the auction goes live as soon as all the relevant information has been gathered. I like the way the 48 HR clock adds an extra dimension to the sale. I think you could push the Escrow s... See more

Company replied

Rated 4 out of 5 stars

Some good cars - could be better on communication. I was the highest bider on a car that didn’t meet the reserve. I would have increased my bid to secure the car and contacted Collecting Cars but did... See more

Rated 4 out of 5 stars

My plate sold slightly under the reserve price with the promise of the extra shortfall to be paid via your commission. Still awaiting £750 some 8 days after the buyer paid.

Rated 4 out of 5 stars

Just one negative....Buyers Fee. So high that most buyers will deduct the cost from their maximum bid price as I do. A fairer structure would be a commission/buyers fee shared equally twixt buye... See more


Company details

  1. Auto Auction
  2. Auto Market
  3. Online Auction Service
  4. Online Marketplace

About Collecting Cars

Written by the company

WHAT IS COLLECTING CARS?

Collecting Cars is a global online platform devoted to cars and automobilia. We are open for bids 24/7 with new auctions going live every day, alongside a range of other ways to sell.

The platform launched in 2019 in the UK, but quickly expanded with teams in mainland Europe, Australia and North America. We have rapidly become a global leader in the market and continue breaking records around the world!

Our platform may be 100% online but behind the scenes we are a passionate team of over 90 car enthusiasts who work around the clock to get your car in front of the most eyes.

ARE YOU A BUYER?

Our platform has been trusted by thousands of buyers from around the world to find them their next collectible car.

Buyers can view in-depth images of each listing and can read our detailed descriptions outlining the condition of the car. We charge a 6% + VAT buyer's premium to a successful auction winner.

REGISTER TO BID

ARE YOU A SELLER?

List for FREE.
Sell for FREE.
Hassle FREE.

We don't charge anything to sell with us and you receive 100% of the winning bid.

Speak to one of our consignment specialists today to discuss how we can help you get the most money for your car.

SELL WITH US


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,671)

411 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent communication and support…

Excellent communication and support from the collecting cars team. Ethan provided me with excellent support during the selling process of my car. The photos by Jonny were brilliant which really helped sell the car giving buyers the confidence to purchase my classic ford using the collecting cars platform. This is the first time I used collecting cars and would use again and hope Ethan will be my consigner again.

22 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello,

Thank you for the great review!

We’re thrilled that your first experience on the platform was a huge success, and that the great photos and support gave your buyers total confidence

The Collecting Cars Team

Rated 5 out of 5 stars

Collecting Cars 10/10 all the way

I was dealt with by Andrew throughout the whole process. I was informed at every step of the way and constantly kept in the loop. The emails sent were informative and concise. Liason between myself and the 3rd party was easy and simple. I cannot fault Collecting Cars and would recommend them to everyone

20 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Helen,

Thank you for the wonderful recommendation!

We're so glad to hear that you felt informed and supported every step of the way. It's great to know our communication made the entire process simple and stress-free for you.

The Collecting Cars Team

Rated 5 out of 5 stars

This is the future, and the future is now

A great experience all round, especially when compared to trying to sell a car myself. Collecting cars and Jarod arranged everything from photos to qualifying buyers who wanted to view/ arrange PPI’s. I was kept across the campaign the whole time, and felt informed. My car passed in at auction, and I was delighted to find that Jarod had immediately gone into negotiations with all buyers, and manage to arrange a deal that worked within a matter of hours. Very impressed, will definitely be listing the next car with them. Highly recommend, this is the future of selling cars.

17 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Raj,

Thank you for the fantastic review!

We're thrilled to hear you had such a seamless and proactive experience, from the initial listing to the swift post-auction negotiations.

The Collecting Cars Team

Rated 5 out of 5 stars

It was very easy to set up as a bidder

It was very easy to set up as a bidder. The detailed images of the vehicles cover every and anything.
The auction however was due to close at 15:35 at which point I was the highest bidder. Buds then continued to be placed all the way to 15:48, which cost me an additional AED20K on the purchase price.
If an auction is due to end at 15:35, that is when it should end.

8 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Liam

Thank you for your review and for highlighting our easy setup and detailed photography!

To ensure fairness, Collecting Cars uses an "anti-sniping" feature: any bid placed in the final two minutes automatically extends the clock. This mimics a live auction room, preventing last-second automated bids and giving everyone a fair and equal opportunity to counter.

The Collecting Cars Team

Rated 5 out of 5 stars

Prompt response to questions

Prompt response to questions, and available to talk too.

3 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Tim,

Thanks for the great review! We're glad we could answer your questions quickly. We're always here to help.

The Collecting Cars Team

Rated 5 out of 5 stars

Very responsive

Very responsive and helpful when my bank decided to block my bid with 1 minute to go in the auction. Made it possible for me to get my bid in !!

6 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Martin,

Thank you for the kind words. We understand that every second counts in an auction, and we’re happy we could resolve the issue.

The Collecting Cars Team

Rated 1 out of 5 stars

Please read this, it's IMPORTANT!

I feel it’s important to warn anyone thinking about listing a vehicle with Collecting Cars to read the terms and conditions extremely carefully before agreeing to anything.

In my case, I decided to cancel the listing before the auction even went live. I assumed there would be some sort of cooling-off period or cancellation option, especially as the vehicle was never advertised publicly or sold through the platform.

However, I was still charged the full 6% seller fee — £3,200 — despite the listing never going live, and the company refused to refund it.
They emailed me the invoice and when I checked my bank the funds were taken!
They have your bank details when you fill out the auction forms!

To be fair, this is apparently covered in their terms and conditions, but the wording is buried within around 10 pages of small print which many people may not fully appreciate before signing up.

I’m not disputing that it may technically be in the contract, but I do think the cancellation charges should be made far clearer and more prominent upfront, especially when such large sums of money are involved.

Please make sure you fully understand the financial consequences before listing your vehicle.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy and great service

Sold a number plate via Collecting Cars (not our first time using the site) . Whole process very well explained and curated by Hugh and Oliver. Buyer took a little while to pay but the team sorted that out too. All in all a 100% experience from these guys. Would certainly recommend no problem. Also achieved a great price!

6 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mark,

Thank you for the fantastic review! We are delighted that we could help you achieve a great price for your number plate. We’re also glad the team could step in and ensure the payment process was resolved smoothly for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Hassle free selling

Hassle free selling. Great service and always at hand for advice.

3 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Barry,

Thank you for the great review! We’re happy to hear you had a hassle-free experience and felt supported throughout the process.

The Collecting Cars Team

Rated 5 out of 5 stars

Sam was an excellent help when selling…

Sam was an excellent help when selling my car.

The first auction didn’t sell, as reserve was not net, we discussed the best way forward and due to high interest, thought it was worth putting it up again and with a few tweaks, this time it sold.

Sam was really helpful in understanding the psychology of auctions and helping come up with tactics which worked.

I’ve bought from CC and now sold with them and they are good at what they do.

I have already recommended friends.

Thank you.

17 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mr Smith,

Thank you for being both a buyer and a seller with us! We are delighted that the team could help you navigate the auction process to get your car sold.

The Collecting Cars Team

Rated 5 out of 5 stars

Perfect sale

Super smooth transaction. Would highly recommend selling plates with collecting cars. Customer service was superb too!

28 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Matthew,

Thank you for the fantastic review! We are thrilled to hear you had a super smooth experience selling your plates with us and that our team delivered superb customer service.

The Collecting Cars Team

Rated 5 out of 5 stars

A good consignment experience and short…

A good consignment experience and short lead time from photos to the listing going live.
Excellent comms throughout.

29 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Toby,

Thank you for the fantastic review! We are thrilled to hear that you enjoyed the quick turnaround time and our communication throughout the consignment process.

The Collecting Cars Team

Rated 5 out of 5 stars

Would do it again!

The USP is great. However, you need to be more precise with the marketing materials handed over to you. Mistakes were made with the video version and overall quality. Overall great cooperation, but it is in the final 1% where a difference can be made and the platform can be perfect.

28 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Tois,

Thank you for your review and for highlighting our strong USP and the great overall cooperation!

The Collecting Cars Team

Rated 5 out of 5 stars

Sound advice and good result for me.

Sound, knowledgeable advice during the week the car was advertised. Good result for me.

27 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Peter,

Thank you for the great review! We're thrilled to hear that our advice was helpful and that you achieved such a positive result with your car.

The Collecting Cars Team

Rated 5 out of 5 stars

Selling my car on collecting cars

Selling my car on collecting cars was great, the process was really straightforward, I got a great result and Ethan my assigned support contact was always available and also provided proactive advice during the auction process. Highly recommend.

1 May 2026
Collecting Cars logo

Reply from Collecting Cars

Hello,

Thank you for the fantastic review! We're thrilled the selling process was straightforward and that you achieved such a great result. We're so glad our support team could provide helpful, proactive advice throughout the auction.

The Collecting Cars Team

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