Collecting.com Reviews 

Extremely professional service; excellent client contact; pro-active management and Hugo is not only charming but extremely knowledgeable about the current market conditions.

Easy to use, very quick response, excellent service

An excellent experience from start to finish, with particular thanks to Hugo who kept me informed at every step.

Hugo from watch collecting was excellent. Process was clearly explained and sale went well. Highly recommend and will be using their services again if and when I want to sell or purchase a quality watch.

Superb and Professional service from all at Collecting Watches and in particular Alex.
Would thoroughly recommend as product was as described and even save some money against retail in a brand new watch.
See you again soon!

I made a bid with an keying error 24hrs before the auction closed. Within a few minutes I contacted watchcollecting to ask for it to be amended, they refused despite the auction having a day to run. Watchcollecting would not engage until after the sale was made, hid behind the ts and cs. The result was that the sale fell through, watchcollecting made their £600 commission
(which they take up front) and the transaction didn’t happen because the price was set falsely high. The seller lost out as did I when there was an opportunity to correct the error. Watchcollecting are out to make their commission - nothing more and are not acting either for the buyer or the seller, just themselves.

Excellent service made seamless with the help of Hugo. Will definitely buy again!

I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk.

However, Mark (my allocated person at Watch Collecting) talked me through the very simple process and once the auction started we quickly hit the reserve. Within 2 hours of the auction ending the buyer was in touch and collected / paid within 24 hours of the auction ending.

Very happy and will definitely be back.

Very helpful service from Fleur in selling my watch

Sold my watch using the managed service. Dealt with Will who was very helpful and provided a very good service with frequent updates and advice. Thank you.

Sold my AP desk clock with Fleur. Great service and quick sale for over the reserve price

Top drawer experience.
Excellent communication and realistic market valuations.

I was charged £600 without getting the watch just for bidding and they haven't refund me the monies. This is scam and fake. I would not recommend anyone to use this auction. The worst service ever.

From the start of my journey from browsing the watches till wining the bid and later the follow up received till collecting my watch was really amazing .

Another excellent service from Hugo Malien from start to finish. The buyer got in touch immediately after the sale and paid and collected the following day. Really quick deal and Hugo was always on hand to assist.

Made contact with Collecting watchers via their website , i was quickly and professionally contacted by William asking how he could assist . We ran through the options available , the details of my watch etc and opt’d for their Managed service . The whole experience was effortless - easy to drop off , do paperwork - then they did all the advert and photography ( as part of the managed service) .. 7 day auction and the watch was sold to within £50 of the valuation that William had suggested they would like to obtain.

Buyer was introduced to me , payment received , watch was then released ( by collecting watches) to the new buyer.

I cannot rate the experience higher - so good … and thankyou William for your assistance .

Very professional service

I cannot find the words to say how amazing WatchCollecting.com and the Watch Collecting Team are. I have just sold two watches (a rare Rolex Daytona and a Panerai) the step by step advice, process and their implementation re valuation, description, photographs/photographers etc, and the auction itself is literally nothing less than perfect.
The same goes for post sale when you are put in touch with the buyer and vice versa, again great buyers and easy to arrange payment and collection - all very professional.
This is all managed by your Consignment Manager (big shout out to Mark Fell - thank you!).
The most fun is watching the auction countdown live; on the last sale my stomach was in my mouth right up to the moment it passed the reserve price, all the time chatting and WhatsApping Mark.
If you are thinking of selling, or buying, a watch I cannot recommend Watch Collecting and the team high enough.
P.S. I only came across Watch Collecting through selling a car via Collecting Cars, the sister company - again, brilliant from start to finish.
PPS. If you like your cars and watches I highly recommend looking at both sites as many times possible every week.

Overall experience was excellent. By way of improvement the watch paperwork should be more clearly displayed to ensure better understanding of provenance, authenticity and completeness.

Great experience, start to finish.