COLIS PRIVE Reviews 

Item returned to sender no reason why not even an attempt at delivery very unhappy by far the worst I’ve used

All is as it should be , no more , no less
Thank you

I was looking for zero stars.,
Three times they have delayed deliveries, twice no notification the last time they tell me that I have agreed to a review and a different date ( which of course I haven’t)
Amazon tell me to use CP’s tracking…that doesn’t work.

They tell me they can’t find our house despite previous deliveries

They’re so bad that I’ve asked if Amazon can not use them for our deliveries

Appalling , they’ve only got one job to do

Perfect communication and quick delivery 👌

Very good, as always.
Inside my letters box, or to be picked up safely. The best delivery company, second after "La Poste" of course 🇫🇷

Fast delivery, good communication

This delivery service is the worst:

- Either your parcel will get broken
- Or your parcel will get forced into your mailbox, trying to break your mailbox in the proces so it is nearly impossible to ever get it out of your mailbox
- Or the parcel gets pushed into my garden, underneath my garden door breaking my wire under the door and of course ensuring that your parcel can be left to the weather Gods.
- and if you are home while they should deliver, forget about it. They will not ring your door, because that would mean they would actually need to work that day. Better is to just take your parcel to a random shop in the city so you will need to get there and pay parking, because the delivery service also costs money, just not enough.
- you cannot reach customer service, a complaint can only be filed after a web form and will take at least a week if ever to get a response. So if you lost a package, good luck.

Basically worst company ever.
I have yet to get a good experience with them. I hope they will never deliver my parcels again. Sadly as a consumer you just cannot choose the delivery system.

Parcel tracking was good

Good communication, regularly updates on tracking, delivered on time. Very good experience.

efficient service, information provided on delivery date

Excellent ,Great

Perfect, the delivery service is very good.

Worst delivery company in France. They promise delivery and don't show. Drivers routinely lie and say they "were unable to deliver your package" when they simply couldn't be bothered to come to the house. Then they leave the parcel at a local pickup point ("relais") and expect the customer will then go in search of it, despite having paid for home delivery. Companies using Colis Privé should know this : I never go searching for a product that Colis Privé can't be bothered delivering. I simply let them be returned to you after non-collection, you issue me a refund, and then I buy the same or similar product from someone else.

Horrible service and liars. They say they came when they never did

The package was left outside and got stolen

I got my parcel delivered through prive colis, unfortunately, the box arrived half full. One shoe pair + the packing ticket were missing. The bottom half of the box was clearly opened and taped shut a second time with different tape. Contacted seller, who contacted Colis prive. They gave me only 2,5 workdays to respond and closed the case without looking at the info.