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Rated 1 out of 5 stars

I’ve tried to add several legitimate boarding passes by uploading or scanning. The app refused them multiple times. I don’t know what their gain is; collecting money on the users behalf or access to... See more

Rated 5 out of 5 stars

Pleasantly surprised by how well this app delivers on it's promise. I had entered scheduled flights pre-COVID-19 into the app, and had totally forgotten about the app/written the whole thing off a... See more

Rated 5 out of 5 stars

The only company that pays compensation during the Covid-19 situation. It`s my second time to receive a small compensation for my plane delay, a bit over than one hour. Some extra money to spend on fo... See more

Rated 5 out of 5 stars

Great app and service! They send a general e-mail that they wouldn’t refund cancelled flights due to Covid-19 situation, but they still contacted me a week after my canceled flight that I would be eli... See more

Company details

  1. Business Services

Information provided by various external sources

Guaranteed pay for 1+ hour flight delay. Free of charge! Register before take-off and get compensated in 24 hours after landing with a 1+ hour delay (or cancelled)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

136 reviews

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Rated 1 out of 5 stars

SCAM

I’ve tried to add several legitimate boarding passes by uploading or scanning. The app refused them multiple times.
I don’t know what their gain is; collecting money on the users behalf or access to bank accounts. Either way, it’s a SCAM. I’m deleting the app and notifying my bank.

23 July 2022
Unprompted review
Rated 5 out of 5 stars

Its very great easy and fast…

Its very great easy and fast application and i am very happy and satisfied by their services and when ever i have any questions i just mail them and i got instant reply and solutions very helpful application

23 February 2022
Unprompted review
Rated 5 out of 5 stars

Colibra = excellent service

It's easy to use the application. I was regularly informed by the staff about the process and received the compensation for the delayed flight 9 days after the flight. I recommend.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I got an excellent experience of working with Colibra, received all the required payments. Very polite specialists are always ready to help. I advise it to everyone!

19 August 2021
Unprompted review
Rated 3 out of 5 stars

I experienced some delay with the…

I experienced some delay with the payment. I received the confirmation for the payment a week later after my flight and than I should wait for 5 more days for the finalisation of the transaction. I am still happy with the app but I just would like to say that the payment is not “immediate” as they pretend.

22 July 2021
Unprompted review
Rated 5 out of 5 stars

Got the money in 48 hours

I had a 2 hour delay and the first thing I saw when I lended was a message from Colibra saying that I should be eligible for some money refund. They took a day or two to check my ticket and my flight and then money appeared in my account. Super smooth, they ware always in touch with me via email to tell me what’s next. Great experience!

3 June 2021
Unprompted review
Rated 5 out of 5 stars

The only company that pays compensation…

The only company that pays compensation during the Covid-19 situation. It`s my second time to receive a small compensation for my plane delay, a bit over than one hour. Some extra money to spend on food and drinks at the airport while waiting for the delayed aircraft. I will continue using their services in the future. For sure!

17 April 2021
Unprompted review
Rated 5 out of 5 stars

Without Colibra I would never have got any money back!

I just recently found Colibra and I am happy I got in touch with them. They were fast, providing me with clear information and steps what to do. In the end, I got some money back from my cancelled flight. They were my mediator dealing with the flight company and I think without Colibra I would never have got any money back.

28 January 2021
Unprompted review
Rated 5 out of 5 stars

fast service

About 24 hours after the flight delay I received my money in my bank account. They sent me emails for every step of the procedure. No documents needed.

28 January 2021
Unprompted review

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