I had a great experience from start to finish. The ordering process was simple, the delivery was fast, and everything arrived exactly as expected. The customer service was responsive and professional... See more
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SHOP WITH CONFIDENCE 100%. PACKAGiNG 100%. A WEB SITE TO DIE FORE 100%. PLEASE BE PATIENT BILLY IS VERY BUSY AT THE MOMENT BECOMING A LEGEND IN HIS OWN LIFE TIME. HE THANKS YOU FOR YOUR LOYAL CUSTOM... See more
I have to confess;I was dubious about this store, simply for having a repress of a very sought after track at a very reasonable price. I wanted it enough to take a punt and it turned up within 4 day... See more
Selling my records through CC/HW has been a painless and simple process - after sending Billy a CSV file easily extracted from discogs he took care of the rest, even setting up a dedicated page for my... See more
Company details
Written by the company
We are an online record shop (physical shop opening end of summer 2024) based in South London, but shipping worldwide! ColdCuts has been run by Billy Baxter since 2015, and has been known for its carefully curated selection of new and reissued vinyl, and excellent customer service.
Contact info
26-34 Southwell Road, SE5 9PG, London, United Kingdom
- info@coldcutshotwax.uk
- coldcutshotwax.uk
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Excellent first impression
ColdCuts//HotWax did really well on my first order which was a pre-order that took a while to actually become available (not their fault, that was the absurdity of pressing vinyl these days).
I could hardly believe the postage rate they were offering for a 12" to the EU (the lowest I've seen anywhere), but they totally delivered.
So yeah based on that I thought they really deserve me leaving a little review.
Top notch first impression!
Ace Shop!
These guys are brilliant! Super friendly service and completely on the ball. Local pickup option works like a dream. The fact they offer frequent discounts is also an awesome bonus!

Reply from ColdCuts // HotWax
l love cchw and by most of my vinyl…
l love cchw and by most of my vinyl there. the team will do anything for you and every order has been spot on. the tunes they stock are next level.

Reply from ColdCuts // HotWax
Great place to order vinyl
Never had any problems, always look forward to my new tunes. Great place to order vinyl 😃👌

Reply from ColdCuts // HotWax
Incredible service
Incredible service, one of the best in the business, records always in great condition.

Reply from ColdCuts // HotWax
Excellent
Been using Coldcuts Hotwax for a number of years now. Experience is excellent, no complaints at all.

Reply from ColdCuts // HotWax
Always an excellent experience dealing…
Always an excellent experience dealing with the guys at coldcuts/hotwax. Record selection is unbelievable and customer service is second to none.

Reply from ColdCuts // HotWax
ColdCuts // HotWax KH promo
ColdCuts // HotWax
Always have the hottest records
there Customer service is excellent
And always have a swift delivery

Reply from ColdCuts // HotWax
Great site and great service
Great site and great service. Glad I found them.

Reply from ColdCuts // HotWax

Reply from ColdCuts // HotWax
Top seller here
Good communication, packages records well, ships out fast. Top seller as always!

Reply from ColdCuts // HotWax
Top notch customer service
Top notch customer service, fair pricing, and the option to collect is great too. Long live CCHW!

Reply from ColdCuts // HotWax
Above and beyond
I had trouble sourcing a mint copy (defects in copies were a manufacturing fault) of a collector's 12” vinyl single. After two other retailers had stock issues, I came across ColdCuts // HotWax. Having never been a customer before, and only purchasing one 12” single (hardly going to keep them in business, am I ?!), they went to the extra effort to (a) ensure the copy they sent out was mint - they even offered to unseal the item and check the inner sleeve and vinyl condition, (b) used fantastic and protective packaging for its safe delivery, far far better than a “standard cardboard mailer”, (c) it was delivered within 48 hours. Amazing service, super reliable and did I mention their responses to my queries in the first place were super quick? This company went above and beyond, even for a low value order, and I cannot recommend them highly enough. Brilliant. Bookmarked for next time. Thank you.

Reply from ColdCuts // HotWax
One of the Best
Trusted, reliable, and well curated online UK record shop. One of my favorites. Fair pricing and quick shipping to the USA. 100% recommended. --Charlie

Reply from ColdCuts // HotWax
Great record and great service from…
Great record and great service from Coldcuts HotWax Records. Would buy again...
Phil Turner

Reply from ColdCuts // HotWax
Always a fabulous service from you guys…
Always a fabulous service from you guys
The best record shop going !

Reply from ColdCuts // HotWax
The best!
I've been ordering from CC//HW pretty regularly for over four years. They have a superb selection, send out great recommendations, a lot of good deals and the service is always exceptional. On the very rare occasion that there's any kind of problem, the response is always prompt and personal and inevitably resolves the issue. I can't recommend them enough.

Reply from ColdCuts // HotWax
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