CoinPoker 

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Rated 1 out of 5 stars

Be warned: once they notice you have money in the app or in the wallet you use to deposit, they seem to start using bots and manipulated RNG to take your money. You can spot the same bots and username... See more

Rated 1 out of 5 stars

You have never seen a socalled poker-site like this. Every hand is rigged to make impossible twists. I have never and will never play for real money on sites like this, but to everybody even thinking... See more

Rated 1 out of 5 stars

After depositing $225 using my debit card to buy crypto and getting $200 in trade to play poker with, the payment showed confirmed, and when i closed the payment screen, my balance in my account never... See more

Rated 3 out of 5 stars

with the legality of online poker in the US up for debate in most states, players have turned to crypto for poker. Coinpoker is a rapidly growing name in the sector but without oversight no online sit... See more

Company details

  1. Gaming service Provider
  2. Cryptocurrency Service
  3. Gambling Service

Written by the company

Where Poker Meets Blockchain - CoinPoker, the Future of Online Gaming! Instant and secure transactions using USDT, CHP, ETH, BTC, MATIC and BNB tokens and accessible all around the world - together with huge promotions giving away thousands in fiat value each week. Fast, Secure and easy deposits from a personal crypto wallet or an Exchange. Instant and secure deposits using USDT, CHP, ETH, BTC, MATIC and BNB tokens. 3 welcome Bonuses of ₮100, ₮300 and ₮700 – ₮TOTAL 1100! CoinPoker Rakeback: Get your CHP today and take advantage of our 33% rakeback to increase your winnings!


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Breach of guidelines

All reviews

(354)

153 reviews in the last 12 months

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Rated 1 out of 5 stars

Tried to deposit my money into this…

Tried to deposit my money into this shady ass site.
Their client gave me a wallet address to deposit to, i sent my funds, and it didnt arrive in my account.

TOld support they said theres nothing they can do, gotta wait 3-5 business days.

WHat kind of deposit takes 3-5 business days?

Bunch of crooks.

Then i went to their discord channel to get help.

After explaining my situation, the mod bans me. Bunch of thieves

4 January 2025
Unprompted review
CoinPoker logo

Reply from CoinPoker

We’re sorry to hear about your experience and appreciate you sharing your feedback. Normally, deposits are seamless and appear in accounts within seconds. However, delays can happen if funds are sent from an unsupported network or currency. In such cases, it can take up to 3-5 business days for us to verify the details, recover the funds, and manually credit them to your account.

Regarding your concern about Discord, we want to clarify that while it’s a great place to connect with our community, it’s not the best channel to address account-specific issues like deposits. For such matters, our Customer Service team is better equipped to assist at coinpoker@support.com.

As for the ban, we sincerely apologize if it came across as unjustified. Moderation actions on Discord are based on community guidelines and could have been related to other factors. We encourage you to reach out to us directly if you’d like to discuss this further.

Thank you for your patience, and we hope this matter has already been resolved. If not, please get in touch with our team for further assistance.

Rated 1 out of 5 stars

im seeing many complaints about…

im seeing many complaints about deposits, i never deposited i was just trying the site, as a free player with freerolls and satellites, pure scamm at the tables, and if is there also scamm with deposits, thanks but not thanks, dang 1d1ots

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Rakeback and deposit problems

Rake back, Chp can not be cashed out back to Fiat at the moment. You can only buy CHP through cashier and pay over price for it plus 5% exchange fee. Everytime CHP is used for rake you need to top up again ne you
You want cash out CHP so it's only value is earning more points in leader cards etc. It is merging to a new coin and has no dollar value at the moment.
Made last deposit and got stung by the site 5% or so when my gas fee was only pence.
No response from customer support for ages then they said its correct to lose 5% of your deposit everytime. I don't trust this site unfortunately so will stick to all the reputable sites.

21 December 2024
Unprompted review
Rated 1 out of 5 stars

Deposit deductions

Made a deposit of $2000 of BNB coin. The gas fee at the time was 0.40cents. The price of coin was stable and took a minute to recieve funds from when I sent from wallet. I ended up recieving 1900 dollars and got told this is normal. Beware depositing as they can deduct money and say it's normal due to fluctuations and gas.
Afterwards I contacted support and they said they would compensate with 2X 50 dollars tickets which they quickly withdrew this offer.
I planned to play here 2025 but will need to find an alternative now.

25 December 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello,

Thank you for sharing your concerns. As explained during our earlier communication, our conversion rates may differ from exchanges due to additional factors, including price fluctuations and processing considerations. Since we’re not an exchange, this is something to keep in mind. To provide full transparency, we include a disclaimer in our Cashier: "Using our deposit feature may result in a different USDT yield than when exchanged on the open market. This is because our formula takes into account multiple risk factors such as price fluctuations and service rates."

We understand this is not ideal, and therefore we recommend depositing directly in USDT to avoid any unfavorable conversion rates.

We also want to sincerely apologize for the confusion regarding the 2x $50 tickets. This was a communication error on our part, and we take full responsibility for any disappointment it caused. We value your trust and regret this misstep.

Thank you for giving us the opportunity to clarify, and we hope you’ll consider playing with us again in the future.

Best regards,
CoinPoker

Rated 1 out of 5 stars

Definitely cheating

This may be even worse than I originally thought - Coinpokers RNG code logs the full deck out in plain text, in the order that the cards are to be dealt after the deck has been shuffled. They explicitly log the card ids (As, Ks, Qh, etc) IN THE ORDER THEY EXIST IN THE DECK.

Q: What does this mean?
A: They can easily see what cards will be dealt, in plain text, so that they can infer which players are going to get what cards based on seating.

Yes, they use seeds and hashing, but they also keep the card names in plain text in their logs!!! This is a HUGE security violation allowing employees with access to the logs (which probably go to an analytics platform like Datadog, in plain text) to see what hands players will have. This information can be used to cheat YOU.

Based on their code, this is what their logs may look like:

--------------------------------------------------------------------
HandId: 12345
--------------------------------------------------------------------
Initial hashed deck:
1. a1b2c3d4e5f67890abcdef1234567890abcdef1234567890abcdef1234567890
2. b2c3d4e5f67890abcdef1234567890abcdef1234567890abcdef1234567890a1
...
Seeds by seat index:
Seed Hex Representation Seed Text Representation
-1 1a2b3c4d5e6f7890abcdef1234567890abcdef1234567890abcdef1234567890 | ASCII: ................ (operator)
01 a1b2c3d4e5f67890abcdef1234567890abcdef1234567890abcdef1234567890 | ASCII: ................ (Player: Alice)
02 b2c3d4e5f67890abcdef1234567890abcdef1234567890abcdef1234567890a1 | ASCII: ................ (Player: Bob)

----------------------------------------------------------------
c3d4e5f67890abcdef1234567890abcdef1234567890abcdef1234567890a1 | combined

Shuffled hashed deck:
Card Hash Card Hex Representation (salt + card) Card Text Representation
1. d1e2f3a4b5c6d7e8f9a0b1c2d3e4f5a6b7c8d9e0f1a2b3c4d5e6f7a8b9c0d1e2 | H(1a2b3c4d5e6) | ASCII: .... - ok | As
2. e2f3a4b5c6d7e8f9a0b1c2d3e4f5a6b7c8d9e0f1a2b3c4d5e6f7a8b9c0d1e2f3 | H(2b3c4d5e6f7) | ASCII: .... - ok | Ah
3. f3a4b5c6d7e8f9a0b1c2d3e4f5a6b7c8d9e0f1a2b3c4d5e6f7a8b9c0d1e2f3a4 | H(3c4d5e6f7g8) | ASCII: .... - ok | Ks
...

And if Alice is in the first seat heads up against Bob, she may get As and he may get Ah, etc. This is bad and a huge security risk if not an exploit that they are using against their players, under the guise of transparency. There is absolutely NO REASON to keep the card values in plain text other than for humans to read it and cheat. Just search for their poker-decentralized-rng code on their Github and read through the logging code.

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Worse Scam Than All The Others

Where do I begin?...There is so much to say. I know I'm going to forget a lot, but here's what I'll put out there off the top of my head. First, there is Proof of house/prop players on the site in online poker forums and reddit from a previous employee. Picture screenshot proof posted directly from the sites cashier. Look for it, it's not hard to find. And while we're on the topic of house/prop players, get use to playing them. Id guess more than half their small player pool is prop players. Now, they have a Scummy rng which they disguise as some new innovative technology. It's a joke, same as all the other sites. Quads in back to back hands earlier this week from a player who plays one table maybe 30 minutes a day. Quads are becoming so common they are giving Global Poker a run for their money. Oh and When you hit a set at the beginning of a session, play your pocket pair strong because more are coming! You will run extremely hot for one session for some reason all at ONCE..anyways all that other typical garbage you see on other sites happens here all the same as well. Ridiculous action flops, deposit boosts, yada yada yada...you all know how these rngs work. Also, typical seat scripting technology being allowed by the site even after my many complaints. Their customer service as a whole is absolutely terrible while on that topic. Nothing but absolute denial and copy and paste support messages when you have an issue. And don't be rude to them for not doing their job as they will retaliate like immature teenagers. Theres proof of that on the internet as well. Now, There are also such obvious and pathetic reviews left on this site and other sites by employees of coinpoker. And how about the currency problems, making you jump through hoops to convert their crap currency. They dont even allow you to convert it anymore on their site. This is all done in an effort to benefit from their very own joke CHP currency. They MAKE you purchase it for their rakeback system specifically designed for their own benefit. The whole site is as just as shady or even more so than the other unregulated sites. Don't trust them and if you decide to give them a try, listen to your instincts and run away.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Coin Poker Discord moderators are…

Coin Poker Discord moderators are extremely sensitive, so it's best not to joke around, as they lack a sense of humor and will ban you immediately if anything goes wrong.
P.S. It's also wise not to express your opinions, as differing views can result in an instant ban.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

I'm surprised this site is not bigger

I'm surprised this site is not bigger, it reminds me of when ACR started , fast payouts , lots of action , but lately I can only withdraw using eth and not btc , and was charged a $5 fee
hope this gets sorted
I highly recommend coinpoker , its a great platform and cant wait till the numbers grow to 5k plus

10 November 2024
Unprompted review
Rated 1 out of 5 stars

Coin Poker is a Scam

Yep have to agree this site is a scam.I am a new user and just sent by crypto $50 USDT to take advantage of their %150 bonus. But still after a few hours there is nothing in my account. Sent their customer service two emails. Nothing heard back. I was going to send more but just thought I would try $50. I wish I read these reviews first. Stay away they will take your money.

18 October 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam! Got called on an all in with kj high in heads up 4 bet preflop. I had k10 high. The call made zero sense just like the runouts when all in on this site.

11 October 2024
Unprompted review
Rated 1 out of 5 stars

Terrible support

Terrible support. Signed up only because I got an offer of a free $50 satellite ticket for Irish poker open which I have not received. After multiple back and forth messages with support in which they tried to tell me I'm not eligible for this ticket I sent them the full terms and conditions. Only then they said that I am in fact eligible. Was told I will get my ticket in up to 72 hours. Four days later still no ticket. Satellites for this tournament are also finished now, so was all just a waste of time. Do not recommend.

22 September 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello,

Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience you experienced regarding the issuance of your satellite ticket for the Irish Poker Festival.

Please note that the allocation of tickets is subject to specific eligibility conditions:
-Signing up with a dedicated code
-Making a deposit of minimum 100 USDT with 24 hours from the creation of the account.

We appreciate your patience as our support team reviewed your case and confirmed your eligibility. However, we regret any delays you encountered in receiving your ticket. Feel free to email us again at support@coinpoker.com, so we can verify your identity and follow up.

Your feedback is invaluable to us, and we are committed to improving our processes to ensure a better experience for our users in the future.

Thank you for your understanding.

Regards,

CoinPoker

Rated 1 out of 5 stars

Biggest pile of dun no customer service…

Biggest pile of dun no customer service whatsoever. Nightmare to withdraw funds. Plus Bonus rolled in on slot then threw me off site. You been warned. Better of on regular sites u can trust

22 September 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello Conrad,

Thank you for reaching out to us.

We apologize for any inconvenience you may have experienced. For assistance, please contact our 24/7 customer service at support@coinpoker.com. We are committed to responding within 24 hours and we find it weird that you did not receive a reply from us. If you contact us again, we will definitely check whether your query was received.

To withdraw funds, players can utilise a personal crypto wallet with the following options:

- CHP to CHP on Ethereum and Polygon
- USDT to USDT on Ethereum and Polygon
- USDT to BTC on Bitcoin

We appreciate your feedback and are committed to improving our services.

Best Regards,

CoinPoker

Rated 1 out of 5 stars

Lack of customer service is the majour…

Lack of customer service is the majour factor not to trust coinpoker with your money.
On coinpoker /contactus they list hello @ coinpoker email as a contact one. Mailbox not even exist! WT F
Tried to contact them via form too, only got an auto-reply and NO Actual reply from support for more than 1 week!
Every genuine poker platform will reply to a customer's request in less than 24h
but coinpoker doesn't seem to care much.

Do NOT Recommend!

10 September 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Dear Jared,

We hope this message finds you well. I would like to sincerely apologize for the incorrect email address displayed on our site. The correct support email is support@coinpoker.com.

Please reach out to us directly at this address to ensure your query is received. We pride ourselves on our customer service and respond to all inquiries within 24 hours.

Thank you for your understanding, and we look forward to assisting you.

Regards,

CoinPoker

Rated 1 out of 5 stars

Complete denial of any complaints regarding cheating.

I noticed other players were calling only when I had a bluff, and not when I had a hand. I complained to CoinPoker regarding these issues, as they have in fact happened on other websites. Coinpoker was in total denial, and banned my account for no reason, other than their own complete shame and denial. Don't play on any of these unregulated sites, people cheat, and the sites are in total denial of cheating. This is just another joke, don't waste your time, this site has less than 1,000 people playing on it all the time for a reason.

11 September 2024
Unprompted review
Rated 2 out of 5 stars

What a joke of a website!

What a joke of a website!! No option in any tab to even log in. I got registered I think. I keep getting the stupid email from them telling me to verify my email which I have like 4 times. But it never takes me where I can login. It’s stupid and I think a scam to get your info.

30 August 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello,

We are sorry to hear you did not consider your experience with CoinPoker as positive. We have an application that prompts you to log-in, which can be downloaded at the following link https://coinpoker.com/download/. However, if you were only browsing our website, we regret to inform you that it's not possible to use the website to play.

It also sounds like there might have been an issue with the email verification process, and we’d like to help resolve this for you right away.

Could you please send us a message at support@coinpoker.com with the email address you used to register? Our team will look into it immediately and help you get logged in.

We hope to receive your email so we can assist you and prove our commitment to our players.

Best Regards,

CoinPoker

Rated 5 out of 5 stars

CoinPoker's support team is great

CoinPoker's support team is great! They helped me resolve a transaction issue. They quickly understood my situation and fixed the issue in a prompt manner.

19 August 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello,

Thank you so much for your positive feedback!

We're thrilled to hear that our support team was able to quickly resolve your transaction issue. Providing prompt and efficient service is our top priority, and we're glad we could assist you.

If you ever need help again or have any questions, don't hesitate to reach out. Thanks for choosing CoinPoker!

Regards,

CoinPoker

Rated 5 out of 5 stars

everything works great

everything works great, and the customer service is always excellent!

20 August 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello,

Thank you so much for your kind words!

We're thrilled to hear that everything is working great for you and that you've had excellent experiences with our customer service team. Your satisfaction is our top priority, and we're here to support you anytime.

Thanks for being a part of our community!

Regards,

CoinPoker

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