Coinmetro Reviews 610

I had an issue with the approval of a credit card deposit. After few weeks Kevin contacted me and resolved my problem in a couple of day. The issue was about the address verification and probably because I use a VPN, the compliance team wanted to have more clarity about my position etc…
So if you want to make a deposit and your account is not completely verified yet, is better to contact the costumer support to skip a potential problem.
The team seems very committed to do things as following regulations.
I like the exchange interface as is quite intuitive and gives you a smooth experience into crypto space and they listed few great gems.

Best support ever!! I had some problems with withdrawals and guided me in everything from the very first second i sent them. Totally recomend Coinmetro.The best.

Very interesting to trade with Coinmetro

Thanks a lot

I've used their customer service twice, and both times they have gotten a live representative in a chat with me in under 5 minutes. Both times they were able to quickly resolve my problem. Can't ask for much more than that.

I had a withdrawal fail/get stuck due to the blockchain's recent update. CoinMetro's customer service quickly made my exchange account whole.

Buy XCM and hold it. You won't regret it. The best and regulated exchange with amazing customer support, trust me.

Good talk with the girl. Got all info I needed.

The best customer service in crypto industry! After having some misunderstandings at first, the CEO reached out personally and helped me fix the issues. A nice touch to a great customer service!

Very reliable service. Have had no issues with them and have done multiple deposits and withdrawals.

CoinMetro is amazing. I feel super safe having my funds on their platform and using their awesome platform to trade crypto. Not only do they list gems but they have the best support in the game. Their support team is incredible and is available 24/7 and always responds to me within 24 hours. If you’re interested in investing in crypto, CoinMetro is the way to go. Just talked to Micheal on their support team and he helped me with an issue I had and was very quick and on point. Thank you!

CoinMetro, and their team are a diamond in the rough in this crypto space. It's truly rare to find an organisation that is there for the people.

My trust in CoinMetro comes from the amazing diligence behind any new listing they make, the phenomenal effort to make customer support directly accessible even during holiday times and busy periods, as well as the regular community engagement with AMA's, Telegram channel etc.

This is the way crypto exchanges should be, and CoinMetro is leading the way. Well done, and thanks for your amazing service 👏👏

My husband has an account with CoinMetro and asked for me to be his beneficiary. We contacted support to set this up. We were promptly contacted by Cameron, who was not only helpful in setting this up, but also friendly and professional. We're very happy with CoinMetro and happily recommend them to everyone.

Fantastic Customer Service , particularly from Kingsley,
Bob and Sophie.

In a nutshell, Coinmetro offers:
- a really simple & user-friendly interface
- excellent support
- cherry-picked gems
- zero withdraw fees for $KDA
- staking options
- ... list goes on

PS Kevin Murcko's (their CEO) AMAs are super useful & educating!

Just an average exchange with not so good api and frequent outages of trading due to a flaw in their matching engine.
The issue was reported to them and thoroughly explained many months ago but got zero feedback from them apart from the usual response "We will email you as soon as we receive an update." that I have been getting for motnhs.
Apparently their management doesn't care that the exchange often doesn't even work.

Also their 0.15% withdrawal fee increases spreads in their order books by up to 0.15% on the ask side. It is bad for both makers because ask orders are more expendive due to that.

Great customer support - very responsive.

I just got it was very confused on the verification issue. Come to find out theirs is different then the rest but they were quick to help me thanks. If I give 4 stars consider that 5. I only do 4 because there always something that can be better some were.

I like how fast the registration was to this platform.
I've searched for an exchange that I can trust - and as Coinmetro doesn't use nor USDT, nor USDC it gave me a huge trust in them (even if I'm in crypto I do not trust these stablecoins).
One thing I'd improve is allow transactions on other blockchains than eth (because of high gas fees) - for example your only stablecoin is UST and it would be nice to be able to deposit/withdraw it on it's native chain.
Other than that, perfect!