We had a VERY tight deadline; so tight most companies probably would have just flat out told us "No." After we got our first proof a real person immediately followed up with a call, which I missed, so... See more
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See what reviewers are saying
The staff and design team were absolutely amazing! I had a rough idea of what I wanted but it quickly started coming together thanks their expertise. New drafts were timely and they were extremely pat... See more
Company replied
This is the second time using this company and they have always been fast to respond and deliver. The level of customer service and communication is top of the line. Coin came out perfect and we are e... See more
Really good looking coins, but the wrong proof was ordered initially. Despite showing and receiving additional proof by email that we wanted the 2nd option, we were still blamed for the wrong order an... See more
Company details
Written by the company
Custom Made Challenge Coins and Promotional Products
Contact info
2200 Winter Springs Blvd, 32765, Oviedo, United States
- 800-803-2879
- info@coindepot.com
- coindepot.com
4.7
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very responsive
Very responsive! Easy to talk to and delivers great customer service.
4 February 2026
TOTALLY Satisfied!
The professional edicate, product result, and overall heartfelt responses I've received on how much people who I've gifted our coin to love the coin. I highly recommend their services every time I give a coin out.
30 January 2026
Excellent customer service
These guys did an awesome job. The entire process was super easy, from ordering to creating the artwork. Communication was on point and everything moved along smoothly. I haven’t received the coins yet, but if the final product matches how great the experience has been so far, they’re going to be perfect.
12 January 2026
quick and easy
6 January 2026
The salesman was not honest
The salesman was not honest, then had attitude when asked questions disputing his claims. Argumentative and disrespectful.
24 December 2025
Highly recommended
Highly recommended. Great customer service and I got to speak with a live person with all the questions I had. The product was as promised.
2 December 2025
Serious Withdrawal Issues and Poor Support – Be Careful
At first, the platform looks good and offers attractive returns. However, the technical support, which is supposed to be 24/7, is extremely poor, and when it comes to withdrawing your money, the platform causes serious problems.
In my case, I have been trying to withdraw assets for more than 24 hours and the verification code never arrived to my email. Because of this, my funds were completely blocked and I couldn’t add margin to my trading positions.As a result I was liquidated in a future position.
I contacted support multiple times and received no helpful response. I’m still unable to withdraw anything, and the situation has caused significant financial damage.
The platform may look promising, but if you can’t trust the withdrawal process or the support team, it becomes a serious risk. My experience has been extremely disappointing.
7 December 2025
Unprompted review
Fantastic and prompt
24 November 2025
I really like how fast you were with…
I really like how fast you were with answering my questions.
13 November 2025
First buy
Every person we spoke to was extremely helpful in making sure we got what we wanted. We will order from them again.
29 October 2025
5 Stars - Highly Recommend
Kenny and his designer were fantastic to work with. Professional, high quality output and incredibly fast. 5 stars - highly recommend.
29 October 2025
Phenomenal Experience!!!
I can not begin to describe the experience we had with Coin Depot. Within 8 hours, contact was made with a live person, we had a design locked down, AND we had coins ordered. Top-tier experience at an unbeatable price!!!
4 November 2025
Easy to order and get proof…
Easy to order and get proof corrections. Fast delivery & awesome final product!
25 September 2025
My order was placed quickly
My order was placed quickly.
But I had to pay 150 dollars for a mold that was already made.
Which i didn't understand.
14 October 2025
The response was very quick and the…
The response was very quick and the design you provided for the back was great.. We were very pleased with the service overall.
2 October 2025
Always a pleasure to deal with Coin…
Always a pleasure to deal with Coin Depot ..quick response, professional
25 September 2025
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