Cognius Reviews 

6
TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

6 reviews

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1-star

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Replied to 20% of negative reviews

Typically replies within 48 hours

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2.6

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(6)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Unexpected membership charges/ payment

Today I was notified that a payment charge of €39,99 had been taken from my account. I was somewhat disturbed as I had ONLY authorised & expected a 1 off charge off 0.99c for a report. After reading the reviews (sadly too late as, I hadn't expected this charge) - it would seem this is a commen occurence. I have sent 2 emails to support to cancel my membership & issue a refund but have had no reply. I did check my junk folder & inbox & there was definately no emails about this charge - only one about my 0.99 report being ready & to log into the website to read it - again nowhere wa it mentioned that I would now be charged €39,99 (I assume monthly) as a member. I would advise people to be catious when filling in their details as I do NOT find this site very transparent - LESSON LEARNED.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Took £30 without authorisation

Took £30 without authorisation

28 June 2026
Unprompted review
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Reply from Cognius

Thank you for your feedback.

We understand your concern regarding the subscription.

We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.

Please contact our support team at support@cognius.app so we can review your case and assist you.

Our team is committed to helping customers and maintaining open communication throughout the resolution process.

If you ever need any assistance, please feel free to contact our support team at support@cognius.app

Rated 5 out of 5 stars

A Great Way to Stay Mentally Active

I recently started looking for ways to be more proactive about my cognitive health, and this app has been a great addition to my daily routine. The exercises are engaging, and the progress tracking makes it easy to see how I'm doing over time. Rather than guessing whether I'm improving, I have real data to follow, which gives me extra peace of mind.

15 June 2026
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Reply from Cognius

Thank you for your feedback.

We’re glad to hear that our app has become a valuable part of your daily routine and is helping you take a proactive approach to your cognitive health.

It's wonderful to know that you enjoy the exercises and find the progress tracking useful for monitoring your improvement over time.

If you ever need any assistance, please feel free to contact our support team support@cognius.app

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