Coffydoor Reviews 1,101

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the excellent taste and high quality of the coffee, often noting its smoothness and lack of bitterness. Many consumers also commend the outstanding customer service, describing the team as helpful, responsive, and efficient in resolving issues. However, some people were dissatisfied with the delivery service, mentioning significant delays and, in some cases, incomplete or incorrect orders. A few other people also felt that the product material was too thick, causing difficulties with their coffee machines.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the coffee's smooth taste, rich flavor, and lack... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers report significant... See more

Quality

People report positive experiences with quality. Many customers praise the excellent taste, describing it as... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant delays, with some waiting... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the excellent and outstanding... See more

Based on these reviews

Rated 4 out of 5 stars

This newly launched coffee has won me over. I’ve used the “N” brand since they launched in the UK but had become dissatisfied with the variance in the quality and bitter roast. The capsules from Coffy... See more

Company replied

Rated 4 out of 5 stars

Coffee is in a league of its own for pods and I will switch permanently. Only 4 stars simply because I placed my order before Christmas 2025 and it was only delivered here in the UK this week (Febr... See more

Rated 4 out of 5 stars

So disappointed. Order on 21 Jan and nothing. Not received an email confirming it had been sent. Now emailed. Awaiting a response. £84.66 order. Why have offers if you cannot then meet the demand. All... See more

Company replied


Company details

  1. Coffee Store

Written by the company

Coffydoor förvandlar din morgonrutin till en smakupplevelse. Vi levererar noggrant utvalda kaffekapslar direkt till din dörr – alltid med intensiv smak och särskilt anpassade för den svenska kaffegommen. Vi är den där starten på dagen du behöver för att ta dig ann dina mål. Kapslarna passar i din befintliga Nespresso®-Original Line maskin samt även Dolce Gusto med vår smidiga adapter du hittar i shoppen på www.coffydoor.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Overselling, not delivering....

Waiting for a month to get a couple of coffee pods. Getting excuses.

Guys this is coffee service?!?! If you cannot deliver why are you advertizing and selling product you don't have?!?! Internet is full of your ads. We don't need coffee in 3 months, we need it "next day".

Totally disappointed.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Love it

I honestly wasn’t expecting much when I tried Coffydoor for the first time, but these are hands down the best capsules I’ve ever bought 💙

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

Placed an order in February have been promised it was on its way.

Never materialised, no delivery email ever sent or advised order was on its way.

Shame as it’s meant to be a good coffee.

Have cancelled subscription and going to have to reverse the charge with the bank as they don’t seem to even respond to emails now.

4 February 2026
Unprompted review
Coffydoor logo

Reply from Coffydoor

Hello MK! we respond to emails 7 days a week and will reach out to you right away to resolve this matter! / Julia

Rated 5 out of 5 stars

I have always wanted my coffee the same…

I have always wanted my coffee the same way I’ve always had it, but after some persuasion from my wife, I ventured into trying coffee pods. Of what the market has to offer, Coffydoor is absolutely the best option. The coffee has a fantastic taste, which I now enjoy on a daily basis!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great coffee and excellent service

’m really happy with Coffydoor. The coffee is high quality, smooth, and tastes great — definitely one of the best I’ve tried.

Delivery was fast and everything arrived as expected, which made the whole experience very easy.

What stood out the most was the customer service. I got help upgrading my subscription, and the support team was incredibly friendly and helpful. It made a big difference and felt very professional.

Overall, I’m very satisfied and would highly recommend Coffydoor.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend!

Personally, Coffydoor has been a good experience for us. Working with Amanda has been an absolute treat. So accommodating and has helped the solution work for our needs 10/10 would recommend if you are in the market!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great coffee

Great coffee. Have been buying Coffydoor pods for a while now and I can tell you that these have the best taste compared to all other brands on the market

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Subscription, missing delivery and lack of trust...

I have a subscription, and for my February delivery the payment was executed 24th of February 2026, and today 16th of April 2026, I have still NOT received one gram of coffee...
I wrote to support 27th of March and got the reply that: “...We are expecting the coffee to be delivered to us during the next few days at latest and we apologize for the inconvenience this causes.” Following three weeks hast past without coffee or any other information from Coffydoor!!!

The coffee I received that last year was of good quality, but missing deliveries and communication removes all kind of trust ☹

16 April 2026
Unprompted review
Coffydoor logo

Reply from Coffydoor

Hello Lars! Thank you so much for getting in contact with us so we could sort this out, happy to hear that you enjoyed the coffee and we will make sure that is continuing to be the case / Jonathan founder

Rated 1 out of 5 stars

Coffydoor does not deliver and should…

Coffydoor does not deliver and should not be trading

I started the subscription for Coffydoor. The first batch was sent about a week later: Good but expensive coffee.

I continued to pay the next payment, but no delivery. I waited for several weeks before complaining (which is very difficult as there is no phone number). I checked my bank account to prove the payment and sent another complaint. Coffydoor sent me a proof of delivery for the first dispatch, but not the 2nd. After further emails asking for a refund or delivery, nothing has been done.

Coffydoor is an untrustworthy, unprofessional firm, and I would strongly recommend NOT trading with them.

25 March 2026
Unprompted review
Coffydoor logo

Reply from Coffydoor

Hello David, we are available across social medias, hello@coffydoor.com 7 days a week and would be happy to help you. We have tried to reach out to you during the day, please can we get in contact to make sure that everything is now resolved? / The coffydoor team

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