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Rated 5 out of 5 stars

EDIT: Seller immediately offered a solution. They are apparently already using a new packaging so previous issue should not happen to anyone anymore. Great customer support! Bought some switches bu... See more

Company replied

Rated 5 out of 5 stars

I've been ordering custom keyboards and related products from Coffeekeys for a while now, and I've never had a bad experience with them. They're a reliable and trustworthy store, with a friendly commu... See more

Company replied

Rated 5 out of 5 stars

In the european niche community of custom mechanical keyboards you are reliant on keyboard shops like this, and coffeekeys.eu deserves your trust! Can't wait for my Zoom75 :D PS: Be aware that ship... See more

Rated 5 out of 5 stars

I contacted first to ask a few questions regarding the shipping, I got a reply in less than 2 hours. They reserved an item for me without asking for an upfront payment, and they also shipped it im... See more

Company replied

Company details

  1. Electronics Store
  2. Computer Accessories Store

Written by the company

The first italian shop specialized in mechanical keyboard. Have yourself a coffee and a nice keyboard to start your work.


Contact info

4.9

Excellent

TrustScore 5 out of 5

256 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good experience

Good experience. Professional service and fast delivery. I will buy again.

31 January 2026
Coffeekeys logo

Reply from Coffeekeys

Thank you so much

Rated 5 out of 5 stars

Excellent items and support!

Exceptional support and customer service; the team not only was able and willing to swap out a key component of the keyboard kit but also provided useful, quick after-sales support.

30 December 2025
Rated 5 out of 5 stars

Very happy with purchase

Very good online shop! Good communication. The product arrived well packed and in time. Very good shipping fee for Europe. I recommend this seller and will buy more from them.
Note: Please make the promotional emails in english too!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Everything went great

Everything went great. They shipped the order out in a timely manner and nothing went wrong. The customer support I talked to, because of a question, was also friendly. The only change I would appreciate is, if the emails you get about the order process were in English instead of only Italian

21 August 2025
Coffeekeys logo

Reply from Coffeekeys

Thank you very much for your input, we are going to implement it for sure!

Rated 5 out of 5 stars

Excellent

I already bought several time from Coffeekeys, I was never disappointed. Very responsive and ready to help. Thanks.

2 July 2025
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Keyboard Switches

⭐⭐⭐⭐⭐ Excellent Keyboard Switches – Perfect in Every Way!
I had a great experience ordering Gateron Oil King's from this seller. The quality is outstanding — the switches feel perfect and perform exactly as expected.

The price was very reasonable, especially considering the high quality. Shipping was super fast, and I really appreciated receiving tracking information right away, which made the whole process smooth and stress-free.

Overall, I'm extremely satisfied — excellent product, great service, and a flawless buying experience. Highly recommended!

19 July 2025
Rated 1 out of 5 stars

My order was canceled

A day after my order was made and paid the company decided to just cancel it. The money was refunded, but still it was a bad experience.

10 June 2025
Coffeekeys logo

Reply from Coffeekeys

We reached out to you on the same day you placed your order, offering several options, but unfortunately, we didn't receive a response. We followed up a second time with additional alternatives, but again, we didn’t hear back from you.

Due to a system error, we only recently realized that the keycaps had sold out. As soon as we became aware of this, we issued a full refund immediately.

We genuinely care about our customers’ satisfaction and hope you'll be able to came back to our store and try our service.

Rated 5 out of 5 stars

Great store with stellar support.

I've been ordering custom keyboards and related products from Coffeekeys for a while now, and I've never had a bad experience with them. They're a reliable and trustworthy store, with a friendly community on discord, and an approachable helpfull staff. Whenever I ran into an issue, they actively went out of their way to help me out and solve it straight away. I can't recommend them enough to fellow European keyboard enthusiasts.

22 April 2025
Unprompted review
Coffeekeys logo

Reply from Coffeekeys

Hi Jos, thank you very much for the kind words!
It is a pleasure to have you as a client.

Have a great weekend!

Rated 5 out of 5 stars

good shopping experience

Fast, reliable and good product, I'll order again

26 February 2025
Coffeekeys logo

Reply from Coffeekeys

Hi, thank you for the review. We are very happy you are satisfied with our service, we look forward to seeing you on our site soon!

Rated 5 out of 5 stars

best switches

9 February 2025
Coffeekeys logo

Reply from Coffeekeys

Hi, thanks for the feedback! We hope to see you back on our site soon. Have a great day!

Rated 5 out of 5 stars

Great customer support

EDIT: Seller immediately offered a solution. They are apparently already using a new packaging so previous issue should not happen to anyone anymore. Great customer support!

Bought some switches but more than half of the switches are bent. It should be expected by the seller because they only put bubble wrap as the packaging. Perhaps boxing them is better?

12 February 2025
Coffeekeys logo

Reply from Coffeekeys

Hi, we are very sorry for the inconvenience. Please contact us immediately by email, attaching a few photos of the damage, so we can proceed with replacement switches.

We had already noticed this problem with the bubble wrap bags; just this week, in fact, we received the new double-wave cardboard boxes that we will use for shipping from now on. This way the switches will be more protected and we can avoid similar problems in the future.

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