Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been getting my coffee beans from here for over 10 years and I can't fault either the product or the customer service. The selection of coffees are fantastic and always roasted to perfection and... See more
I’ve been buying my coffee exclusively from Lizzie and the crew for a few years now.. There is a really good reason for that. It’s not because they are the cheapest, tbh they aren’t, but... See more
“I couldn’t be happier with my order. The coffee is absolutely fantastic—fresh, rich, and full of flavour. What really stood out was how genuinely kind and personal the service was. They made me feel... See more
Company details
About Coffee Bean Shop - Coffee Roasters
Written by the company
A Coffee Roastery Like No Other.
Family run & proud to be the number 1 rated coffee company in the UK on Trustpilot!
Spilling the beans since 2008. From our family run Artisan Roastery in Kent.
From humble beginnings in Lizzie’s garage at home in Kent, to being awarded the number 1 coffee roaster on Trustpilot in the UK. Lizzie and her family are proud to deliver a superb choice of delicious freshly roasted coffee from this season's finest crops.
For the last 14 years, we continue to pride ourselves on roasting some of the finest coffee available worldwide, we hand roast daily over flame and take great care to make sure all your delicious coffee is as fresh as possible.
You asked and we listened...
All our new bags are now resealable, recyclable, and loveable which carry the theme of joy and delicious coffee at home, at work or on the go. We hope you all agree that now more than ever a bag of Coffee Bean Shop coffee, really has a 'little love in every cup'!
Contact info
Unit 13, Connect 10, Foster Road, TN24 0FE, Ashford, Kent, United Kingdom
- +44(0)1233 503222
- sales@coffeebeanshop.co.uk
- coffeebeanshop.co.uk
5.0
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliability
Reliability, prompt shipping, great choice of coffee beans and the personal touch accompanying the coffee.
28 May 2026
Brilliant, fresh really well packaged coffee beans
Have to say really impressed with the package and the presentation all very superb. Coffee beans weren’t bad either.😊
20 May 2026
Really good coffee and great service
Really good coffee but what made it even better is the effort that obviously goes into packaging the orders, and the little details. Will definitely buy from here again.
13 May 2026
Great customer service
Great customer service, great coffee. The Hawaiian Kona is sublime.
11 May 2026
Coffee Bean Shop
A fantastic, tailored purchasing experience. Fast delivery, very well packed and great tasting fresh coffee beans. You really couldnt ask for more!
12 May 2026
Amazing coffee
Amazing coffee. The bean team are awesome. Couldn't start my day without them.
12 May 2026
great coffee
16 May 2026
Unprompted review
Always great beans
10 February 2026
Unprompted review
Really impressed with the quality of…
Really impressed with the quality of the product, it all looks and feels and most importantly tastes amazing! Definitely will be buying off them again!
17 May 2026
Fantastic quality coffee
Fantastic quality coffee, from people who care about what they do and the beans they supply.
16 May 2026
High quality beans and service
I ordered Jamaican Blue Mountain and Ethiopian Yirgacheffe beans and not only the coffee but the experience as a whole has been perfect.
From the website having all the details you'd need about each coffee, to it being roasted and shipped the same day, I couldn'task for a better service.
The beans came beautifully packaged, the box included a lovely hand-written thank you card, a card about how the coffee is sourced and the Daily Grind newspaper (made by them) which was a nice touch. I will definitely be buying from the Coffee Bean Shop again before I run out of the lovely beans I have.
22 May 2026
Unprompted review
If i could give higher than 5 I would!
If i could give higher than 5 I would!
The customer service is the best in the business and the range of flavours and types of beans they have is great. I have found my coffee bean supplier!
15 May 2026
Delivered quicker than the blink of an…
Delivered quicker than the blink of an eye! Love the packaging - and what’s inside!!
Great coffee’s from around the world
15 May 2026
Great coffee delivered quickly and …
Great coffee delivered quickly and good price too. This is a friendly company that is clearly committed to their customers.
14 May 2026
Its a disaster
Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch inferior coffee now, which is a problem when you're used to a proper caffeine hit each day. Love love love their coffee beans and the fact they are sourced direct from small farms and roasted fresh for us. Also love the handwritten note with each delivery 😀
14 May 2026
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