Coda Records Reviews 335

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting the great selection of rare and unique vinyl records, often at competitive prices. Many consumers appreciate the high quality of the vinyls and the accurate product descriptions. The delivery service is frequently commended for its speed and efficiency, with many reviewers noting that their orders arrived faster than expected, even for international shipments. People also consistently mention the exceptional packaging, which ensures products arrive in perfect condition. However, some customers were not happy with the quality of certain records, describing them as warped or having poor sound quality. A few other people also felt that some products were overpriced, stating that similar items could be found cheaper elsewhere. Additionally, some reviewers mentioned issues with damaged album covers upon delivery, suggesting a need for stronger packaging.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the great selection... See more

Delivery service

Consumers consistently report positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Service

Customers consistently report positive experiences with the service. Many reviewers praise the fast and... See more

Price

People report positive experiences with price. Many customers praise the great and reasonable prices, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Its labels like CODA Records that is fuelling the success of the vinyl revival. Great titles, rare recordings of legendary artists, and all competitively priced. Stuff you simply won’t find anywhere o... See more

Rated 5 out of 5 stars

I’m an American, stationed in Sicily. I ordered a couple records from Coda and they showed up faster than expected. (when you live in Italy, you don’t expect anything to happen quickly) The packag... See more

Rated 5 out of 5 stars

Coda is the BEST website for buying presents for my music obsessed husband. He’s got over 8000 records and over the 30+ years we’ve been together I’ve bought him a LOT of vinyl. With Coda, I know I’m... See more

Rated 5 out of 5 stars

First time I have ordered from Coda Records and I must say I am really impressed. Nice website, kept up to date with my order dispatch time etc but the packaging impressed me most. I had visions of... See more


Company details

  1. Record Store
  2. Record Company

Written by the company

Visit Coda Records, your ultimate destination for music enthusiasts seeking rare and hard-to-find vinyl treasures. Immerse yourself in a world where the thrill of discovery meets the timeless allure of vinyl LPs. As devoted collectors and curators of musical history, we tirelessly traverse the global landscape to unearth the most captivating live performances from the iconic names in rock. At Coda Records, our passion lies in delivering a unique and premium vinyl experience. Our curated selection boasts exclusive limited edition releases, meticulously pressed in small batches to ensure authenticity and rarity. Each album is a testament to our commitment to providing collectors with an unparalleled and highly sought-after musical journey. Our customer-centric approach means that we are always eager to assist you in finding that elusive gem or fulfilling specific requests. Whether you're a seasoned collector or a novice vinyl enthusiast, Coda Records invites you to explore our carefully curated selection and embark on a sonic adventure featuring all your favourite bands and artists. Elevate your music experience with us – reach out today and let us help you discover some new vinyl gems! Hope to see you soon - The Coda Records Team


Contact info

4.8

Excellent

TrustScore 5 out of 5

335 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Recommended

I was a bit dubious about these as I thought the sound quality might be a bit suspect but I bought 4 and they are excellent. The cover artwork is good too.

12 June 2024
Unprompted review
Coda Records logo

Reply from Coda Records

Thanks for the great review and for shopping with us Stuart - it's much appreciated! 😃

Rated 5 out of 5 stars

Great service

Recent first time purchaser , great experience, very pleased with my purchase and the service I received , will be buying again in the future

4 June 2024
Unprompted review
Coda Records logo

Reply from Coda Records

Thanks for the great feedback Ian, it's much appreciated! 😁

Rated 5 out of 5 stars

All good

All good , thanks.

14 May 2024
Coda Records logo

Reply from Coda Records

Thanks for shopping with us Ade! 😁

Rated 5 out of 5 stars

Best place for vinyl

The vinyl albums are of brilliant value for money and great quality. I have recommended them to my friends and family who are now being vinyl

14 May 2024
Coda Records logo

Reply from Coda Records

Thank so much for the great review, and for recommending us Alison! We really appreciate it 😁

Rated 5 out of 5 stars

My order arrived promptly

My order arrived promptly, was well packaged and undamaged. Will certainly use again.

4 June 2024
Unprompted review
Coda Records logo

Reply from Coda Records

Thanks for shopping with us, and for the great review Neil! 😁

Rated 5 out of 5 stars

Great service

The LP was delivered to me in Australia in a timely manner and without damage because it was packaged very securely.

Excellent service.

14 May 2024
Coda Records logo

Reply from Coda Records

Thanks for shopping with us Jeff and for the great packaging feedback, we're glad it made it there safely! 😁

Rated 5 out of 5 stars

Excellent Quality!

Very impressed with my purchase! High quality and professional! I will be ordering more for sure!

30 May 2024
Unprompted review
Coda Records logo

Reply from Coda Records

Thanks for the great review Robert, it's much appreciated! 😄

Rated 5 out of 5 stars

So many cool items at Coda

So many cool items at Coda. I have several in my collection and I'm very happy with them and the service I receive from them. Delivery to Canada has been fast and problem free. A+

29 May 2024
Unprompted review
Coda Records logo

Reply from Coda Records

Thanks for the great review Karl! We've got lots of titles coming to site in the next few weeks that we're excited about, so keep your eyes peeled for new artists 😄

Rated 5 out of 5 stars

Excellent service

Excellent service. Have used them several times. One item was damaged in transit, and the return was made very easy, with pristine copy received a few days later. Special mention to Matt for his great communications

23 May 2024
Unprompted review
Coda Records logo

Reply from Coda Records

Thank you David - glad that we were able to get the issue resolved! Unfortunately, delivery issues can occur occasionally, and we really appreciate your understanding. We've got lots of titles coming to site that soon that we're really excited about, so hope you choose to shop with us in future 😁 (Matt)

Rated 5 out of 5 stars

Easy to order and prompt delivery

Easy to order and prompt delivery. Kept updated on progress of order.
Will definitely use Coda Records again.

17 May 2024
Unprompted review
Coda Records logo

Reply from Coda Records

Thanks for the great review and for shopping with us Allan, it's much appreciated! 👍

Rated 5 out of 5 stars

Coda records, well recommended 👍

I ordered a Roxy Music double live album in coloured vinyl. It was delivered very quickly, was well packaged and in perfect condition. This was the first time I have purchased anything from Coda Records, but I will definitely be using the website again.

17 May 2024
Unprompted review
Coda Records logo

Reply from Coda Records

Thanks for the great review, and for shopping with us Andrew! It's much appreciated 😊

Rated 5 out of 5 stars

Super reliable mail order

With the resurgence of vinyl there are an increasing number of mail order companies out there - some great others far from it. Coda are super reliable with a great selection of stock. When I order something I really want to know that it will be promptly shipped and professionally packaged. And at a competitive price too. Coda ticks all of these boxes. They've never failed me!

16 May 2024
Unprompted review
Coda Records logo

Reply from Coda Records

Thank you so much for the great review Mark, and for shopping with us 😁 it's much appreciated!

Rated 1 out of 5 stars

Sadly poor QC

I bought three albums.
One was fine but two were faulty
One had a bad warp and one had next to no sound in the left channel.
The recording is a stereo recording so obviously very little sound in the left channel is a fault.
I will copy and paste coda records response
Coda Records

May 10
I will try the rush album next. Surely it can not get worse.
21:57
Today
The rush album seems fine so t least one of the albums in my order is fine
8:50
Hi Jason, thanks for getting in touch. I'm sorry to hear that you aren't satisfied with the records. Could you send us a photo of the issue with the warping please?
All the best, Coda Records
10:48
I sent you a YouTube link of a video of it. Also you never commented on the poor sound on the cure LP. It's mostly on the right channel.
Attached image
10:55
OK, then. Apologies for the warping issue, I can send over a free returns label for that item. Regarding the Cure album, unfortunately, we're not able to accept returns for this reason, as it is a subjective matter and opinions on the sound quality of releases vary significantly amongst collectors. I understand that is frustrating sometimes, and I do apologise for that. But as a very small independent business it just isn't feasible for us.

We can’t accept returns of items that have been unsealed and played, as we only sell brand new vinyl, so these are unusable to us. This is prominently included in our returns information onsite:

Apologies again for any inconvenience.
11:00

So basically if you get a record where their is a fault with the sound do not expect any help.
I am not taking not liking the sound quality but I'm talking a fault.
I've heard the same recording before so I know it's stereo.
The sound keeps fading in and out and going distorted with crackles. The version on YouTube doesn't do clearly not the recording but a fault.

Got a update
Now bear in mind we are not talking sound preferences
We are talking a record with next to no audio in one channel compared to the other channel and crackles sound.
Not the typical vinyl noise but crackles like lose wires
Also the record has very distortion

Interesting update.
Since informing coda of the faulty cure LP it has been removed from their site.
What strange timing
It was available just before I reported but is now gone.

Updates after sellers response.
Seller said about multiple messages sent.
On the sellers website they have a chat feature
I replied to their mesg via that and when I clicked enter it sent the message.
Also I uploaded I believe two videos to YouTube. One of the cure album so they could hear for themselves and one of the other album that arrived warped and that album they agreed to have returned as they accepted it was faulty.
The seller seems to think this is about the recording.
It is not, I have heard the recording on YouTube so I know it sounds fine.
This is about my record which clearly has a faulty.
Faulty records can happen for a various reasons.
For example my other record I purchased is warped.
Are all the copies of that pressing warped.
Of course not but my one is so clearly faults can happen during the pressing process.
This is not about sound quality but about the actual record being faulty.
Regarding me contacting Robert directly.
I actually said I would ask my friend too as they are personal friends with the guy so I am sure they wouldn't be happy with this situation.
I have since learned that what they are doing is releasing bootlegs.basically unofficial releases which they get around legally by paying for some license.
I will explore this further as I wonder if that law actually exists for bootlegs, I know discogs does not allow bootlegs to be listed as they no longer allow Jeff Buckley bootlegs but maybe the license they pay covers them.

Thankfully the payment service I used had better customer service so hopefully I will get my money back.
Failing that I will have to go to the small claim court which of course affects their credit.
The fact they are hiding behind sound quality excuse when sound quality isn't the issue as I have heard this bootleg on YouTube and it doesn't have the same issue as my record does.
If it was sound quality then the YouTube copy would have the same issue

As for the vinyl not being removed
I searched on the site for my vinyl and the result brought back one result which was a different album

I just searched on YouTube and the copy of this album I found was released by a different record label called yellow vin records so it seems this album is released by a few bootleggers.
I guess some have better standards.

3 May 2024
Unprompted review
Coda Records logo

Reply from Coda Records

Hi Jason, I'm sorry that you weren't satisfied with the sound on the Cure release, but this is not a faulty pressing - we've had great feedback on this item, and it currently has a 5/5 score on Discogs. Additionally, this release certainly has not been removed from our site, so I'm not sure why you'd say that.

Unfortunately, with the live recordings the opinion of collectors is always going to vary, some people love a release that others dislike, it's just a matter of opinion.

Our returns policy is completely standard, and is clearly detailed onsite.

Over the last couple of days, you have sent us 29 separate messages about this, uploaded multiple videos to YouTube, demanded that we send you empty packaging, and stated that you'll be contacting Robert Smith himself about it, so whilst I'm sorry that you weren't satisfied with the sound on this occasion - I don't feel it's us that is being unreasonable here.

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