I gave Coda Pharmacy 5 stars because they consistently go above and beyond. The staff are friendly, knowledgeable, and genuinely cares about their customers. They take the time to answer questions, ex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Since being put onto Coda Pharmacy, our lives have become so much easier for getting our medication. No more contacting the doctors or filling in repeat prescriptions to order medication, just go onl... See more
Company replied
Easy website to order tablets on app for doctor does prescrition. Very quick and easy. Dont have to worry. Notified when they are being dispatched. Then you get a message from royal mail letting you k... See more
Company replied
Was missing one item from my recent order (says it was dispatched on my order) so decided to wait for the weekend to be over to call them. Phone was answered quickly and once i explained that i had a... See more
Company details
Written by the company
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Contact info
Westham Business Park, BN24 5NP, Pevensey, United Kingdom
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
4.5
Excellent
483 reviews
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Reply from Coda Pharmacy
Thank you for the feedback. Glad we could help with your query. Kind regards. Colin
Reply from Coda Pharmacy
Thank you for leaving a review. Kind regards. Colin
It’s the same very time no need to keep…
It’s the same very time no need to keep asking me
27 January 2025
Reply from Coda Pharmacy
Thank you Barry. Kind regards. Colin
Reply from Coda Pharmacy
Hi Lindsay, Thank you for your feedback and sorry to hear this. I have spoken to Royal Mail, they said they attempted delivery but the property was inaccessible. I have asked them to escalate this to make sure it doesn't happen again. kind regards. Colin
Excellent first delivery
29 January 2025
Reply from Coda Pharmacy
Thank you for the review, we really appreciate it. Kind regards. Colin
Reply from Coda Pharmacy
Thank you for the positive feedback. Many thanks. Colin
Very quick service
27 January 2025
Reply from Coda Pharmacy
Many thanks for the kind feedback. Regards. Chris
Reply from Coda Pharmacy
Hi Carol,
Thank you for bringing this to our attention, and I’m truly sorry to hear about the inconvenience you’ve experienced regarding your emails and medication. I completely understand how frustrating this must be, and I deeply apologize for the delay in resolving the matter.
Please note that we have attempted to reach you on several occasions via phone to discuss and address your concerns, but it seems we may have missed connecting with you. This was to let you know we were liaising with your GP to find an alternative which contributed to the delay. I have spoken to the pharmacy team and they said this matter has now been resolved.
Once again, I sincerely apologize for the inconvenience this has caused, and I appreciate your patience and understanding.
Kind regards. Colin
Simple things make for excellent service
Changed to this pharmacy after appalling "service" elsewhere. My first monthly prescription delivered in 3 days of issue by my doctor, unheard of before. Friendly delivery driver found his way to my back door as requested. All 16 items were in the bag, not often the case before. The simple things make for excellent service.
6 December 2024
Unprompted review
Reply from Coda Pharmacy
Thank you for your feedback, we really appreciate it. Kind regards. Colin
Quick efficient service
Good to see they had co-codamol in stock as I had previously found some were unable to fulfil my order due to supply issues.
29 November 2024
Reply from Coda Pharmacy
Thank you for your feedback. Kind regards. Colin
My first experience of your service and…
My first experience of your service and I'm impressed.
19 November 2024
Reply from Coda Pharmacy
Thank you for the lovely feedback. Kind regards. Colin
Ordering works well and quick response
12 November 2024
Reply from Coda Pharmacy
Thank you for the review. Kind regards. Colin
Reply from Coda Pharmacy
Thank you for your lovely feedback. Regards. Colin
Reply from Coda Pharmacy
Thank you, glad everything arrived on time. Regards. Colin
Reply from Coda Pharmacy
Thank you, really happy it worked perfectly for you. Colin
Reply from Coda Pharmacy
Thank you for your purchase. Colin
Seamless experience
As a student who lives away from home, being able to easily access my medication through Coda alleviates the stress of registering with a new pharmacy. Having my medication delivered to my door within 5 working days also makes life so much easier. Highly recommend!
23 October 2024
Reply from Coda Pharmacy
Thank you for the kind feedback, glad it has helped your situation. Colin
Reply from Coda Pharmacy
Thank you for your feedback. Kind regards. Colin
Great service and very efficient
Great service and very efficient, helpful and reliable.
16 October 2024
Reply from Coda Pharmacy
Thank you for your feedback we are glad we could help. Kind regards. Colin
Reply from Coda Pharmacy
Thank you, we are really glad you are happy with the service. Many thanks. Chris
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